Cannot recommend them enough. We've lived in Shakopee for 4 months and they've already been out…read moretwice - once to find a leak and another time to look at our water softener that we didn't know how to use. The plumber set my water softener correctly and told me everything I needed to know about it and gave me a plumbing 101 lesson. They are super reliable, professional, and knowledgeable. Will ONLY be using Affinity Plumbing.

I had Affinity Plumbing come out for an estimate. I wanted to replace 2 original exterior faucet…read moreshutoff valves, a laundry tub faucet, 3 toilet tank intake valves, and a toilet shutoff valve. I also wanted to fix a slow laundry tub drain. I had originally planned to do the work myself so I have most of the parts. Their estimate was $4,375 for labor only. I figure it would have taken me about 5 hours to do this work when I was their age (I'm 72). That equates to $875 an hour for labor. My attorney only charged me $250 an hour last year. I will never use Affinity Plumbing for anything but bad jokes.

We called Norblom Plumbing due to a broken outdoor water pipe. Due to how a previous owner…read moreoriginally ran the pipe it was in a very hard to reach and maintain crawlspace under the house. Paul from Norblom assessed the situation and came up with a more cost affordable and easier to maintain solution for us to close up the broken pipe in the hard to reach location and run new pipe (up to code) to the side of the house. During his inspection he also found an issue with our dryer vent not being properly hooked up which is not something we would have noticed on our own. He was right on time in his time window, was very friendly, took the time to explain things to me, and most importantly was in and out in a few hours. I would definitely recommend if you're looking for a professional to help with a plumbing issue.

I had a leak under my kitchen sink and also some corroded pipes. my tech quickly diagnosed the…read moreproblems and gave me many options to choose from. he was very thorough and thoughtful. I would highly recommend them. fast and trustworth.

We ordered a oven range hood, oven range and dishwasher thru Best Buy. This company was the one…read morewho did the delivery and the install. Jordan was the lead installer and had 2 others with him assisting. All I can say is they were prompt, thorough, knowledgable, didn't rush us with the cleaning that needed to be done behind the appliances, and so much more. The 3 of them worked great together and we could hear laughter amongst them while working which was great!!! They checked and rechecked everything multiple times before they left. HIGHLY RECOMMEND!

We bought a dishwasher and installation at Best Buy and they contracted MN Plumbing and Heating…read more After paying the $150 installation fee at the store, the MN Plumbing and Heating team that did the installation demanded that we pay them an additional $150 for 2 parts that were supposedly needed. We felt trapped and a little taken advantage of. Very disappointed that Best Buy would hire such a firm that would treat its customers like this.

Very high quotes to repair pr replace faucet…read more Will pass. Secure new faucet and circle job as replacement instead.

He was prompt, efficient and knowledgeable. He also cleaned…read moreup nicely. He also pointed out important issues I need to address

Can't comment on the service. They aren't taking on new customers. They did respond very quickly…read morethough. Edited - I'd remove the review but don't see how to do it. I requested a quote and availability and received a quick response. I originally thought the response said 'not available.' Looking back I apparently misread it and the message was simply 'can't service.' Pretty vague, but I guess that means you don't work on my brand of water heaters.

I would recommend. Erik provided great service, communication and got the job done in a very timely…read moremanner. A+

Jordan was thorough, polite and professional. He did an excellent job repairing the sewer pipe. He…read morealso cleaned up after himself which I greatly appreciated. Thank you.

Warning to homeowners--especially first-time buyers. We…read morecontacted Roto-Rooter requesting a plumber to evaluate a ceiling stain. There was no active leak, no standing water, and no emergency--just a stain. Despite this, the situation was presented as urgent and severe, creating pressure to act immediately. Within 10-15 minutes of arrival, we were asked to sign authorization paperwork without a clear explanation of what we were agreeing to or the true necessity of the work. Instead of sending a plumber on day one, a water mitigation team was dispatched immediately, and a plumber did not arrive until three days later. We were under the impression that a plumbing assessment would occur before any invasive work. We later learned that had a plumber evaluated the issue first, the ceiling opening could have been significantly smaller--less than one-quarter of what was cut. Even the professionals who later repaired the ceiling confirmed the demolition was excessive and unnecessary. The billing practices are deeply concerning. After-hours pricing was applied broadly, including to materials, which do not change in cost based on time of day or federal holidays. While labor rates may vary, materials do not. Applying after-hours rates and O&P to materials feels like intentional inflation, not cost-based pricing. Nearly every line item appears maximized, and while we were able to prove a few clear discrepancies (such as drywall square footage), many others remain questionable. It is also hard to ignore how differently services are priced when insurance is involved. As out-of-pocket customers, we lacked the leverage insurers have to challenge inflated charges, and that imbalance appears to have been exploited. Independent professionals have since told us this entire issue--including repair--should have cost under $2,000. Instead, we were led into a far more invasive and expensive process under the false impression that immediate action was required. Any later attempt to reframe correcting improper after-hours pricing on materials as a "goodwill gesture" is misleading. Accurate pricing is not a favor--it's a basic obligation. This experience reflects poorly on Roto-Rooter's practices and their treatment of customers acting in good faith. I would strongly caution others to get independent opinions before proceeding, especially if you are told something is an "emergency" when it clearly is not.

I purchased a Kitchenaid elective stove and a dishwasher and a GE dryer in December 2025. The…read moresales agent was very informed and easy to work with. Delivery and installers were great. My peeve is the Kitchenaid rebate process. I did all that was requested using the online process. A pic is required of the invoice and the card showing the S/N. I uploaded/attached the pics required. I am now on the FOURTH attempt as they keep rejecting it saying they can't read it. Last response is the dishwasher information doesn't match the store information. This is very frustrating. It is almost like a rebate bate/scam. You need to do better for customers that spend that much money at your store.

My refrigerator died on a Saturday two weeks before Christmas. On Sunday I had done my research,…read moremeasured my fridge hole and went to Warner's ready to buy. Mary was excellent, showing me the exact three fridges I had landed on, helping me with measurements, and walking me through the realization I needed a carpenter to take 1-1/2" off my top of fridge cabinet in order for the new one to fit. (Minor rant: WHY do appliance manufacturers make all the new fridges taller than they were twenty years ago?? Why?) Worked out the purchase and then got hit with the awful news: deliveries are backed up from Black Friday sales and I will have to wait two weeks for delivery. Bear in mind my fridge is dead, stinking up my kitchen. Now, it's hella cold in Minnesota in December, so fridge stuff is fine in my garage. But. Going to the garage for cream for my tea, for a glass of milk, for (don't judge me!) a glass of wine is getting really old. Mary, however, was on it! She checked delivery openings every day, called me to keep me updated, and then pulled a rabbit out of a hat and my delivery was moved up by eight days! Finally, today, my new fridge was installed. Josh was a total boss of an installer. He had to take off one of my front doors, he repaired the bottom locking bolt that was stuck, installed the fridge, rehung my door, I mean really went above and beyond. I am extremely happy. Delivery was free, install was free, carting away my old fridge was free. I highly recommend Warners Stellian.

So, my kitchen faucet decided to go berserk and I seemed to exacerbate the problem trying to "fix"…read moreit. Well, I searched and got a quote from a few companies. I'd booked with a different company, who texted at the last minute that they weren't going to be there on time. Not getting a new time, I reached out again to those who had responded. Metro had originally stated that they could come out on Friday. I didn't want to wait that long, so I got on their list to see if they'd make it out on Thursday. I was contacted a short time later that someone would be out between noon and 4. Relieved, I got back to work. It was close to 3 when the nice young man arrived. I let him in and ge went right to work. Less than 30 minutes later, he'd cleaned out and tightened everything that caused the issue. The cost was $120. This was a quick,inexpensive repair with very friendly service. I've already given their name to a friend who's having plumbing issues at his home. Thanks Metro! I know who to call when the need arises again.

I got an estimate for plumbing work to be done on a house I was considering buying. The company…read moregave me a 4-hour window when they could come and they went to the house outside of that time frame. It took them two more days to get the estimate to me and it did not arrive when they said it would. When they got it to it to me, it was too late and they did not give me the estimate in the way that I asked for it. Communicate with the company was not acceptable, I could not get ahold of the person I needed to talk to, they would not let me email with them.