My experience with this florist was incredibly disappointing from start to finish. The owner, had…read morevery poor communication, going 11 days without replying to multiple emails. See pictures below. When she finally did respond, she apologized and said she had been busy with funerals. If you're too busy to handle a wedding or any other orders, then you shouldn't take them on. We sent an inspirational photo, and what we received looked nothing like what was requested. The bouquet was poorly arranged, and looked like it was made with flowers you could buy at Dollar Tree. The quote for real florals was $405, and we ended up paying $376 for silk flowers... which weren't even full, had no realistic texture, and certainly didn't look or feel worth the price. I am confident I could have purchased better quality florals from Hobby Lobby. I had no problem with the price, I am happy to pay for quality work, which this was not. Initially the owner told me it could be finished early (Thursday). When I called on Wednesday to check the status, she hadn't even started it. My sister in law stopped by to pick up the bouquet and I was mortified by how it looked and my daughter hated it. Imagine HATING your bouquet? The focal point of the pictures. We asked for corrections on Friday, and Amber said she would reach out later. I went back 20 minutes before closing (we had not heard from Amber and it had been over 3 hours) to pick it up, and the adjustments still hadn't been made. As you can see in the collage picture, it is nothing like the inspiration picture and the colors were much more bold (happens with cheaper florals) instead of the muted colors we requested. She added way too many pampas and it was not cascading as requested. To make things worse, as I was leaving, the owner's husband made a condescending comment "Well you have a nice day" and one of her employees even confronted me in a very unprofessional manner, to which I did reply with a not-so-nice reply. I could have just left quietly, but this bouquet was supposed to be for the most memorable day for my daughter as she married her husband. The whole experience was stressful, frustrating, and completely unnecessary during an already emotional wedding weekend. After everything, the owner texted my daughter's maid of honor (who previously worked for her, and she had ignored her messages requesting the bouquet pricing until I brought it up to her) admitting she had failed to communicate and failed us as a client. Unfortunately, that admission doesn't make up for the lack of professionalism, communication, and poor quality we experienced. The least she could have offered was a partial refund for the poor work that she did. Save your time, emotions, and money, and find another florist.

Best Mother's Day arrangement ever!! I would recommend Twigs for any situation !…read moreI ordered last minute and they met all of my expectations!

THIS Home Depot is worth the drive from Diamondhead in Hot Springs! I am SO IVER Lowe's and the…read morehorrific customer service, refusal to answer the phone, management her have zero care for a customer experience, I could go on and on, but needless to say it would really blow your wig back. If you knew what horrible service I've received there are not one not too, but seven different occasions in the last couple of months. This is about Home Depot, I drive from Diamondhead because they offer excellent customer service, a better selection at better prices and their employees actually seem to be happy. They're there and interested in assisting you. Tonight I have the pleasure of working with Kris in the lumber department. I was a bit stumped on. Not only was he personable and professional, but he quickly found exactly what I needed, made some great suggestions, and did so in such a pleasant manner that I will definitely ask for him next time I come back and need help. Not only is Home Depot. It's right off the freeway, but like I said, it's worth the drive when you can get good customer service which seems to be to Lowe's. I just want money because they are only in town. Well fine, I'll just take my money and give it to Home Depot since they seem to care about the customers .

I had a washer and dryer delivered today and set up by two very awesome and friendly men, Will and…read moreTramell. I would buy 100 more appliances from the Benton Arkansas location if it meant these guys were the ones taking care of me! Buying extremely expensive machines can be a bit nerve wracking along with anticipating the delivery and set up. All that worry disappeared as soon as they arrived! They were knowledgeable about the machines, put the pedestals together easy peasy, they put both machines in a VERY tight fitting space without a single tiny scratch! They took their time to make sure they were connected and running correctly and did it all with very friendly smiles and even cracked a few jokes along the way that got a good laugh from me! They both had top notch customer service skills. They definitely deserve a ton of praise! Bravo on having these 2 on your team Home Depot!

So wonderful to have this gardening/landscaping resource in Russellville. Tammy is very…read moreknowledgeable on a wide range of plants and fresh ideas. Friendly and helpful.

From the owner: We are a small, locally owned plant nursery. We are more than just a garden center, we provide…read moreworkshops, landscaping, personalized service with all your plant needs. We have a gift shop, houseplants, annual and perennial flowers, trees, shrubs and grasses. Our customer service is our main concern. We will spend time with each customer, making sure your are helped for your needs.

we drove by the location on our way to texas. gotta say the store is beautiful!…read more i ordered a bouquet of flowers (without the easter eggs) for a friend and they completed a timely delivery of a product exactly as advertised. i would definitely recommend the store and flower arrangements.

By far the absolute worst customer service and experience I have ever experienced. Tom, the owner,…read morewas belittling and rude to a paying customer who simply wanted to purchase an item. Yelp friends, there are many other stores that will have quality items with staff and ownership who treat there customers with respect.