Cox Store

worst cable ever you can't watch nothing on the go you have to be home on WiFi why I could just…read morewatch TV I don't need WiFi the absolute worst cable company games on you can't watch everytime you need to be home on WiFi I'm on the go and want to watch cable I don't need WiFi at home I can watch tv cheap and the worst cable ever

I've had about all I can stand with Cox cable!!! I had purchased the contour cable box for…read moreresidential use and they told me that a tech would need to come out and set the cable up. Not a problem, understandable. The only available times are at/after 5 and the range is 5pm-8pm. Hell, why don't they just say we'll be there sometime between sun-up and sun-down. Not real happy about the times but at least I'm not missing much work. Anyhow, the day came when they were supposed to have a tech come out for hook up. Guess what, tech never showed up. Just a little upset I called customer service and talked with someone about my issue (on phone almost 45 minutes) and they assured me that a tech would be out for the next scheduled appointment. So, finally a tech shows up but it's a 3rd party tech. He hooks up box, couldn't get a picture, and gives up. Tells me that we need to schedule another appointment to come out and fix. I agreed but now I'm getting pretty upset. So, the following day I go to Cox in New Iberia and tell them what's going on. Of course they are all apologetic and tell me they will resolve the issue by reserving an in-house tech on the work order for ANOTHER APPOINTMENT. So, that day came and I get a call from their dispatch asking if I was home. I told them I was and they told me that the same guy that was scheduled to come out to my house was the same 3rd party guy that didn't hook up my cable the first go round. Oh, I forgot to mention that when the guy came the first go round he did something to the Internet and has been slow ever since. Moving on........ So, when they told me that the same guy was coming out I told them that there would be no point of sending him because he was at a loss the first time. I call customer service AGAIN. They assured me that an IN-HOUSE technician would be coming to my house TODAY between hours of 5pm-7pm. Guess what, no one showed up!!!!!! I don't know what to do? This has become a full time job and not to mention the hours at work lost and 2 baseball practices for my son. I want to tell them to stick and change providers but I don't know if it's worth the hassle. SERVICE SUCKS!!!!!!!!!!!! I'm loosing count now but I think I'll be on round 6 if I decide to keep them. Very disappointed!

Spectrum

1.0

I had spectrum Internet and phone service while living in Tx. I moved back to Louisiana and in my…read morearea they didn't provide Internet. They allowed me to keep my cell phone service. after a year and a half back In Louisiana I decide I'm ready to get a new phone.....not only can they not help me it's basically pointless I have the service with them at all! They couldn't find my account in the system, I can't upgrade..... like u won't take my money for a new phone! Extremely flawed, now I have to switch services!

i had to wait 5 days for them to come fix the lines for the internet that ended up being damaged by…read morea tree falling on the power lines and internet lines. it took the power company one day to put the power back on sad case is that cable guy was here longer And did nothing

Kaptel

2.0

$99 a month, plus setup of $99 and 2nd month of $99, taxes and internet fees equals $349 first…read moremonth. Crazy...

The absolute worst internet service. We have had our service for about 18 months, and the ONLY…read morereason we still have it is because we are stuck in a contract. First of all, it never works...ever. Then when you call they are rude and I can't even tell you how many times they "forwarded" me to someone else. Secondly, they came out for a "service call" because they needed to change our box (the one they put us went out). I looked on my bill and I had a $120.00 charge. Yes, they charged me $60.00 an hr, for something that was their problem. But wait it gets better.... They were here for 30 minutes. So no, I do not recommend kaplantel.

AT&T Internet

1.3

(15 reviews)

AVOID THESE PEOPLE LIKE THE PLAGUE---(IIattn. Leon Long--Co President))---i get calls from AT&T…read moretelemarketer--(many calls) -(many daysd ) -He would not take (NO) for an answer---Days later a package arrived from AT&T--Package contained a modem--(no cables--no instructions)- just momen--it looked used---I have-(for now)--At&T net and phone now--((Why would I want another???--Now they want Me to pay for moden and other charges---Modem was sent back daya later--You have tracking number--I will be send You another if needed---Now about 20 calls--6 demand letters-((ENOUGH))---I am working to get rid of My AT&T phone of 48 years--and Your fiber optic net of 3 years-- ((HELLO COX)))--I am 78 years and a disable veteran--This harrasment is taking a loll on My health!!

The AT&T internet Cable Bury services is horrible. There equipment dripped oil on my new driveway…read moreand the equipment tore up my new sod by gouging out ad rutting the lawn. This all occurred on May 22. I have mad numerous calls to AT&T Customer Service, have outstanding ticket. AT&T can't even get the bury cable company to return calls or emails to them. Risk Management does not return calls and there are no upline supervisors to speak to. What a joke.

Charles Estelle LLC

A representative came to my house to make sure that I could get set up with internet and TV through…read moredish and viasat. They were able to give me same day installation and they are local. I loved it.

From the owner: We can provide you with internet from Viasat which has unlimited data plans starting at just $50…read moreper month. We can also set you up with Dish network or DirecTv services. We are a one stop shop for all TV and internet services.

Cox Communication

1.0

years and years of getting run around in BR. Tonight the same old recording about neighborhood out…read moreonly after they say they will reset modem. No text back and when call back they then say neighborhood out, neighbors cox is working. Usual run around with cox. looking forward to switching to AT&T

Going down fast. Internet and tv out every day. Now the call center is in India like AT&T did and…read morethat's why I dropped them. Can't understand a word fake John smith is saying!!!!! HORRIBLE

Cox Store

1.9

(13 reviews)

Wouldn't recommendany Cox productg to anyone for any reason. You are better off with 2 tin cans…read moreand a string between them. Internet ervice goes out once a month and you to wait a half hour or more to get tech support and then you get a message "there's an outtage in your area and a tech support agent couldn't give you any more information. Bye." It's almost fund, but not. . Last time internet went out it was becasue they disconnected the sertvice at the pole to do some work and forgot to reconnect it. Better off with carrier pigeon.

I think Mr. Cox goes to sleep at night because NOTHING ever works. no matter what package you…read morehave. they do not care. if it's past 9pm my WIFI will continuously cut in and out for hours. this is my first review ever, because I'm so frustrated. Id love to get a different provider but this is all my apartment complex allows.

eMPath

Solid, punctual, professional, and efficient. These guys are the best…read more Showed up on time. Finished the work in less than the time quoted. The technician seemed very concerned about educating me on the equipment. Wonderful experience

Everything Taylormade home improvements

He did a great job mounting my family 86 inch tv with wire management…read more He was professional measured everything and place tv and fire place right were we wanted

From the owner: The reflection of my work it self I scheduled specific…read moremissions for specific vision

Two Men and a Truck Lafayette

3.6

(17 reviews)

I'm very uncomfortable with the men they sent very unprofessional useing language wi kids near i…read morewould not recommend using this location do not let Dakota sweet talk to you.

The office staff and movers were great throughout the moving process. They were able to accommodate…read morea last minute change and then worked really hard to help me get through a difficult situation. Thank you!

Mr. Electric of Lafayette

4.5

(11 reviews)

He is super professional and we have called him three times for work and he is always reliable and…read moreresponds quickly. We have an electric car so he not only handles home charging stations but other home repairs.

My electrician was respectful and truly cared about my need as a customer.I think he was patient…read moreand potential.He was a God Sent

Michael B Plumbing

I had a break in the pipe going to my house from the water meter/main area. I googled some…read moreplumbers in our area, as well as placed an ISO question for suggestions on Facebook!! I choose this company too do the repair. They responded to my call on the second ring. The service dispatch set my expectations and said they'd have someone between 1 & 4 that same day. I got a text with response updates. The plumbers called at 11:30 and said they could swing by and fix it now (earlier than expected), if I had time right now. I agreed and they came. Poor guys had to bail out about 5-6 -- 5 gallon buckets of muddy water to get to the problem. They worked through the rain that started and got it fixed. It was disheartening to see them wallow in the mud and getting wet at the end, but they diligently got it completed, regardless of the wet obstacles. They even came the next day and double checked that it was fixed properly, because the rain was filling the hole at the end and it was fixed but not truly visible in the murky puddle the rain was making. I would recommend this company to anyone and I thank their employee Jonathan for a job well done. Thanks guys, it was very professionally completed to my satisfaction.

Chris came out today with a regulator problem with gas flow. He was so knowledgeable and…read moreprofessional. Fixed the problem. Educated me on the problem and what can be done if any future problems. Couldn't have asked for a better company and employees

Trahans Electrical Service And Repair

I'm very happy with the knowledge and expertise of Trahan Electric Service. Kevin and Lucas make a…read moregreat team--professional, efficient, and reliable. I highly recommend them!

From the owner: We put our values first when serving customers. The work we do is simply a reflection of the things…read morewe care about. Hard work, service, professionalism, safety, reliability, fair pricing. We strive to be better at this every day and love having the opportunity to use our skills to bring quality work to customers.

Daniel Handyman services

Daniel is punctual, professional, and provides the best quality until you are satisfied. I would…read morerecommend him anyday.

From the owner: Specialize in brick work , block, Stone work also do flooring . Fireplaces , firepit, ex. read more

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Rhonda C.

3 years ago

did i ever tell y'all how much i hate, hate cox. well i am saying it again. i hate cox!

Cox Store - televisionserviceproviders - Updated August 2026

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Verizon

I really needed to update my phones and service. My phone had just given out on me and I needed…read moreimmediate service. Dennon was so nice and thorough he left no stone unturned and made sure that I understand everything about my bill and what I would be looking at. To be honest it was higher than I was looking to pay and a lot higher than I was previously paying but he was such a good salesman and he represented the product so well that I just knew I had to get on with Verizon. He assured me that I would not regret my decision and that I would be very happy with my service. If the service is half as good as that salesman I think Ill find I made a really good decision.

Acadiana Courier Tux & Limo

3.7

Hands down best limousine company in Louisiana you are truly treated like royalty. from the moment…read moreI walked in they catered to my needs for my wedding the Trolley was phenomenal!! I had out of town guest fly in from New York and they even raved about the excellent service. The price and service couldn't have been better, save your time and money and make this your first choice!!!

Stay far, far away from this tux shop. My family has been in three Lafayette weddings in the past…read morefew years and this was the first time we've ever used Acadiana Tux & Limo. To say our experience was a huge disappointment is an understatement. They are overpriced and the quality is substandard. Two tuxedos lost buttons on the jackets before the wedding even began. Before the wedding, when I called to ask them how my husband and two boys should get measured (we live in Houston), they directed us to find a tux shop that carried Jim's Formal Wear in our area. We did so and faxed over the measurements. When my husband and boys went to pick up their tuxedos on the day of the wedding, both sons' tuxedos did not fit. Their sleeves hung out of the jackets by at least 4 inches and our older son's pants were enormous. To their credit, Acadiana Tux & Limo tried to rectify the pants situation but when I called to get an explanation for the shirt sleeves I was rudely told that this was "normal for boys' tuxedos". No. No, it's not. We've never had fit issues for our boys before and even if we did, I am certain that Mary Ellen's would have fixed the situation. When you are charging $150 for a tuxedo rental, it should fit well, even if it's for an 8 or 10-year-old boy. We have had several really good experiences with Mary Ellen's (their tuxedos fit beautifully - even the smaller varieties - and they are reasonably priced) and their customer service is phenomenal. Mr. Randy Foreman and staff are easy to work with and aim to please. Save yourself the headache and head to Mary Ellen's first.

Level Up Automation of Louisiana

3.0

(14 reviews)

Received a recommendation to install Digital door locks in our home by "Level Up Your Home"…read more Purchased locks April 13th, 2019. Tried for weeks to setup appointment for installation. Was told by "Kristi" that we couldn't get an appointment for the month of May, but could set appointment for June 1st at 10:00am. Required money upfront! No Call, No Show, No service. Ask for refund and just get message to contact number that just goes to voice mail.

Easy purchase, delivery and install. The team was courtesy and took their time explaining the…read moredifferences between the ring bells including the advantages and disadvantages to each. Install was on time, quick and again informative with how to use the system. HIGHLY RECOMMENDED.

Focus'N

3.0

Horrible ownership, doesn't follow through with jobs. Not a reliable company. Terrible about follow…read moreups, find somebody else for the job not them.

My experience with this company was fantastic! From the initial phone call/consultation through…read moreinstallation Focus'N was helpful, knowledgeable, and professional. I would highly recommend this business for electronic security services!

La1connect

Great service and reliable equipment. A Business that cares about its community, customers and…read moreemployees. I was very impressed with the personal service I received before and even AFTER installation. From the initial consultation to the follow up phone calls after service was performed, straight up integrity with LA1Connect. Security Monitoring cost are very reasonable as well. It will be worth your time to at least see what they can offer.

Verizon

This is the 3rd and final Verizon store we came to today. The other two had employees that weren't…read morereally trained. But this one right here on Pinhook, has Ben. Every Verizon store should have a Ben. He is Very knowledgeable, polite and helped us with everything we needed. We will for sure come back to this location in the future.

The office was easy to find - clean and took COVID precautions. They assisted us and were…read moreknowledgeable on the different plans and phones

Batteries Plus

3.4

(9 reviews)

Easy parking, friendly/helpful staff, and reasonable prices. I have shopped there several times and…read moreit seems they have all batteries known to man. Highly recommended.

If you need a battery and they don't have it, you don't need it. What you need to do is verify…read morethat your part number is correct.... They have batteries that I didn't even know existed. The staff was very friendly and got me fixed up in minutes. If you have to replace a battery, this is definitely the place to go!

Blazin Cloudz

Bruh, they got everything and finally for the right price. I…read morethink ever since a year ago and I get these crazy discounts, especially with my loyalty card.

Valuable customer service, knowledgeable about products. Welcoming atmosphere. Have a wide…read morevariation of products in the store

Money Saver Tax and Business Services

3.7

Always professional and available. Never anything but positive interactions with Damien and the…read morecrew.

Jerry James started to yell at us in a very unprofessional manner,…read moreHe was asking us for $700.00 for his services and sending us emails. I would not recommend this agency to any one.

Kolder Champagne Slaven

3.0