My appointment with Quick Books mentors Karen Siewert of Vermont was a tremendous observation of a…read morefully equipped and knowledgeable agent to take a very difficult assignment and turn it around with full success for the future. I was in awe of Karen's abilities to shephard me through this difficult merge as my bank changed it name and website, plus other issues that were not cooporating with our desire to bring in the new and get ride of the old. Not easy, but a display of patience and grace from Karen which has been her positon for the last 12 years now, moving into the 13th year 2022. So Quick Books Solutionary Collective are fortunate to have such a guiding force and team person with QB in Karen Siewert. She has also through the years helped my friends with QB needs. My session was like all the other many sessions with Karen, GREAT...! Bishop Richard E Callahan

I hired New Frameworks as they are affiliated with Efficiency Vermont's energy audit program. I…read morejust purchased a house built in 1921. It's a lovely little house and in very good condition, but old homes don't often meet today's high standards for insulation, etc. and I was curious to find out what my options were. It took a little while before they had free time for the audit, but in my estimation, if they're busy doing work for others that's a good thing. Dave and his partner did an amazingly thorough audit. Well surpassing anything I expected and turned around the report to meet my tight schedule. In fact, they uncovered things that I did not know about based on a previous inspection. Because it was a rainy day they were able to find a spot in the attic where things were leaking. Also they found some moisture damage I wasn't aware of on my second floor. Their report was extremely thorough containing photos and charts. And it came along with a 3-tiered recommendation list which was extremely helpful to me. I just got off the phone with Jacob who walked me through the report and the recommendation list. He was patient and comprehensive and agreed to coordinate with some of the other contractors I have met with to figure out the best solutions for me. New Frameworks does more than energy auditing. The do new build and renovations along with more offerings. They care about energy efficiency and it shows. Easy to work with. Very helpful and good customer service. Had I known what I do now I would have used them before buying the home to be completely educated. In fact, I think anyone buying an old home should have an energy audit from these guys/gals BEFORE purchasing as a condition of moving forward in the contract. I would have still bought the house but I would have known even more about it and that's never a bad thing. Highly recommend. And if you work with Efficiency Vermont (you're in their customer area) you get a $100 rebate on the cost of the audit, which is already well worth it based on what I now understand.

World class firm in a small-state setting. If you need sharp and thoughtful business partners to…read morework on integrated marketing, my vote is for the Dodds and their team.

I worked with Winooski Websites a few years ago to create the website for my small business. I…read moreloved the fact they were so adept at business strategy and crafting a story about what I do that would be compelling to potential clients. Also, I really appreciated they knew all the little secrets to boost my site's SEO for free (rather than having to pay for search boost). I had shopped around at the other Burlington-area website development spots and their prices were much higher. Despite the more affordable rates, I received super personalized attention and a custom-made website in about a month. I had had bad experiences with other website developers in the past so was super relieved. I would highly recommend these guys.

I used JMM & Associates as my accounting firm for over 27 years during my business ownership. They…read morealways provided me with invaluable advice regarding business acquisitions and divestitures as well as strategies for managing ongoing operations.

We hired Union Street Media to create a website in 2010. We were a start-up service based business…read morewith limited capital - initially we spent about $20,000. As a service based company we explained our needs and were told that our needs would be met. Aesthetically, USM did a good job, however the back end of the site was very difficult to manage, the site was extremely slow, incompatible with certain browsers, and full of glitches. We were paying $250 a/mo for hosting and support. To say the least, it just wasn't meeting our expectations. Over the course of the next two frustrating years, we spent in excess of $10,000 struggling to make our website, and relationship with USM work. Union Street Media finally proposed to convert our site to Wordpress to solve the issues they couldn't fix. This courtesy was offered to us for free. We were told the conversion would take a couple of months - we went over the full scope of work with their team and everyone signed off on what needed to be done. A contract was signed to this effect. 8-10 months later and we were still waiting for the conversion to be completed. Finally, they sent us a mock site to review. Not only did it not solve the issues we were having, it had LESS functionality than our current website. Meanwhile, they were consistently pushing us to sign off on the new website and send it live. We sent an email to the owner of Union Street Media, Ted, expressing our frustration. He called back telling us that this whole project was taking too long and we would have to start paying Union Street Media to complete it. Not only the that, Ted explained that all of their sites were moving to Wordpress and they would no longer be able to service our website if it wasn't transitioned to wordpress within a reasonable time. In short, if we did not pay them to continue the conversion THAT THEY PROPOSED, our site would be shut down. It was hard to believe that someone would intentionally put us in such a position in order to extort additional money. After several more conversations with Ted we realized he was uncompromising and we decided to terminate our relationship with USM, and ultimately terminate our business. Towards the end of this, just as an exploratory measure, we decided to try to build a new site ourselves, using Wordpress. With no prior coding experience whatsoever, we were able to have a working mock site up in less than two weeks. Ted told us it took them over 300 hours to convert our site. Six months later, after our business is folded and we've moved on, my business partner gets a call from a collection agency telling him we owe Union Street Media $1500 - FYI it costs $3,000 for USM to make our site interactive for cell phones, ipads etc - we paid half of that and refused to pay the rest when we saw that Ted was extorting money to complete our conversion. I couldn't believe it. This is my first negative review here on Yelp and my submission to BBB will also be a first. I believe yelp and similar sites are meant to help expose these sorts of unethical business acts. On behalf of most of the USM staff we dealt with, I can say they were always pleasant to talk to and their support team was was always responsive. I think most of our initial problems stemmed from USM taking on a project they weren't capable of handling. While I am sure they are successful real estate website developers, I can't say they impressed me with our website.

September 2014 to February 2015, what a long saga of miscommunication, service issues, debates,…read moreetc. This company presented at conferences over the years and sounded like they knew their stuff. The fact is, I am a real estate salesperson, not a website designer. But I know customer service, and this company does not know anything about this! The fact is that my site is too slow. Visitors want to search property, and after having dozens of local "joe-users" look at the site, it takes too long to search. NOBODY will visit the site twice. How can I pay for this? I won't bore anyone with the "debates" that needed to happen on small site quirks, but their customer service was rushed, always acted bothered to deal with me, and quite frankly required me to push back several times on everything to get it taken cared of. When given the opportunity to "satisfy the client", I had to spell out some ideas for making me happy. I thought it was reasonable! They were "updating" servers in the coming week to speed the site, so I wanted my previous few months of a slow site to be credited. I would continue on with the terms starting when we had a "fast site". Nope, my account manager didn't have that authorization, so I was ignored. Like Stetson's review, I will be taking steps to fight for a portion of my $3000+ expenses thru legal means. Only caused by their infuriating restatement of a 1 year contract terms instead of fixing their crappy website design and hosting! Buyer Beware!

We recently worked with Account Mobility to streamline our accounting systems. Stephanie was just…read morefabulous to work with...she was able to quickly assess our situation and make some suggestions to help us work more efficiently. We are in the process of implementing her systems and anticipate that we will be able to get back several hours a month that we are currently spending on bookkeeping processes. Highly recommend Account Mobility!

Over the past at least 5 years, I have worked with John Scheer with respect to several mutual…read moreclients (I am a tax attorney). In my opinion, he is an EXCELLENT CPA, and I could not recommend him more highly.

The person that wrote the previous review must be delusional. I have dealt with this firm for 19…read moreyears they have saved me thousands of dollars and a great deal of time. John and Bob know their craft like no others.This firm is one of the most personable and knowledgeable in the state