This place really lives up to its reviews. I was in need of a walk-in as my family doctor was away…read moreon holiday. Staff was extremely helpful and friendly. Dr. Susan Ngo was very helpful and was able to answer my questions and provide the help that I needed. The clinic also had a pharmacy which was very efficient in getting the prescription right after your visit with the doctor. The pharmacy also offers a free Mcdonald's coffee while you wait for your prescription! This is probably the most customer service oriented clinic that I've ever been to.

Please don't use the pharmacy. I was checked by the doctor at 10:30. Good turn around. The…read morepharmacist took 1 1/2 hour to make the prescription despite the fact the there were only me and 1 other patien. it's very shamefu. I approached them 3 times to find out wha was taking so long. Finally after 1 1/2 hour later I git my medicine and this was after I had submitted my insurance detalis in advance to speed up the process. It was simply shameful to make a patient in pain wil for a full hour and a half for the medicine. I dont equate it to good patient care.

Its a busy place, all services. Always greeted with a smile. Usually there is parking, but arrive…read moreearly nonetheless.

While the colonoscopy was fine, it resulted in my mom tearing her shoulder's rotator cuff during…read moreher anesthesia. Really regret going to this clinic over a regular hospital

Went to the ER for some very concerning symptoms at the end of March. Was referred to this clinic…read morefor the needed procedure. Despite the referral form stating no consultation required book procedure promptly, they refused to book the procedure without a consultation. They booked the consultation for TWO months later at the end of May. The original receptionist to book the appointment was dismissive and uncaring. Thankfully I was able to have the procedure done elsewhere in a timely manner. The receptionist who cancelled the appointment was unfazed but polite.

This location is conveniently in the corner of Hillcrest Mall, with an outside entrance. Plenty of…read morefree parking! I went at my scheduled appointment time and was seen right away. The whole process was easy to follow even as a first time donor. Check in with the receptionist - touchscreen screening Qs - go into a room with one of the staff for other Qs and hemoglobin test - if all is good, you will be led to a chair and have your veins checked - give blood - rest and snack to recover - be on your way. Whole thing took about an hour (giving blood was ~10min ish). When they checked, they worried my veins might be too small (apparently a common issue for smaller Asian women?) but Marisol was able to get in, no issue! I will be back :)

Located in Hillcrest Mall in the back northwest corner. There is a large parking lot with many…read moreparking options available. The staff are very friendly and informative. The check-in process is very smooth and quick. There is a required questionnaire with each visit... better safe than sorry. I came for the plasma donation and was informed it would be appropriately 45 minutes for the entire process and if I would like to use the washroom first and pickup any snacks to nibble on/ drink The process was painless and they came to check in on me multiple times... maybe I looked pale and scared I would faint? I booked my next plasma donation as I was exiting for the following week and look forward to the next visit

Avoid at all costs. Dr. Kliman refused to perform a procedure simply because I asked questions…read moreabout it. He said he didn't have time and stormed out when I asked about the medication he prescribed. I looked him up when I got home and found that he was dismissive of another patient and that person DIED two days later. He should not still be allowed to practice. Do not go to this clinic!

Tried twice to see a doctor here. First time I walked in and was told that doctors are only seeing…read morepregnant women today, which was a lie cause I saw men waiting to see a doctor. The second time, today, I was told that the doctors are all fully booked. I asked if I could make an appointment for a future date, and was basically told that it would not be possible. I have been a patient of this clinic for 14 years, have had my family doctor there, and really taken at back by the rudeness, and lies. Sad to see my tax paying dollars supporting such a business.

I've been coming here since I was a kid in Canada (20+ years) and nothing has changed. My family…read morephysician is located in this building so I do come here periodically. I like it here. You can do everything in this one building. For example, you can get your blood tested here right away or if you need an x-ray or ultrasound. There's all sorts of practice here, such as psychologists, dentists, etc. I also like how there's a pharmacy on the ground floor. Its so convenient! They're usually pretty efficient so you don't spend a long time waiting for your prescriptions - which is great, especially when you're sick. Call me old, but I do hope everything stays the same here - even that one sllloowwww elevator.

Worst front office staff in the world. I've never dealt with such unprofessional staff that talk…read moreover a patient and won't let me get a word in until they're done that 15 second bs disclaimer. Booking is a disaster and doctor's availabilities are two months out sometimes. If I had a choice I'd be switching family doctors. Stay the heck away from Silver Star Medical/Fountain at all costs.

I didn't believed the comments here at first, but it's all true. They should hire a new…read morereceptionist who at least have a heart.

The appearance is a bit run-down and the interior is pretty depressing, but it's packed with family…read morepractitioners and doctors accepting new patients. There's a walk in clinic on the third floor and the X-Ray, Ultrasound and blood work laboratories are located on the second floor, so doctors have easy access to test results. Dr. Hong on the third floor is the most punctual doctor I've been with, but she only works on Fridays since she has four kids at home. She's fairly young and I don't think she's too experienced, however, she gets me my flu shots and makes sure I don't have major problems with my health. Transport: Driving would be most optimal, but there is a TTC bus stop in front of the Medical Centre.