Kudos to Bill who went above and beyond. Ironically I called the TF office to ask for a "billing…read morequestion". He was the 4th person I was transferred to (the irony of being transferred to a person named Bill for my billing question). He took my name number and said he would reach out to the office and make sure someone called me. He called back today to verify that someone had contacted me. That is customer service above and beyond! Thank you Bill!!! I hope the powers that be know that you go out of your way to make sure the customers are cared for!!!

It's easy to tell this company has the corner on the market. The customer service is terrible. My…read moredad needed a device to supplement his breathing at night due to respiratory distress. When I called to see if we could pick up the device 5 hrs after the appointment, I was told it could take 24 to 48 hours because the Seattle office had to process the order. I was told to be patient and wait for their call. Not cool! This company is not patient centered!!

They go out of thier way to make sure the patient is taken care of! I usually run into Joel behind…read morethe counter when I pick up my meds and that guy is always so polite and just all around happy to do his job. That's hard to find in folks these days so knowing Joel is handling my orders definitely puts me at ease. As it should be.

I had a wonderful experience here with Wil and Andy. We were on e road and left a piece of my…read morehusbands cpap at home . They were able to locate the piece and have it for us upon arrival ! It was a life saver as we were on a three week rv trip and he desperately needed this piece . Thank you so much for making our trip a success . Good people are hard to find sometimes! So appreciate it .

Been to Norco a couple times now and I'm impressed every time! The BEST service!! Best people!!…read moreBest prices!! I'm so happy to get anything I need from them!! Thank you

Great customer service. I was skeptical with it being the only scrub store in town, but they…read moreexceeded my expectations. They do sometimes close earlier than posted because they are a small business so keep that in mind. I've seen a lot of mentions of them being pricey - these are the typical retail prices of name brand scrubs. They're right on par with other scrub stores I've been to. If you want budget friendly scrubs Walmart or Amazon might be your best bet.

The owner Don is amazing! He was very knowledgeable about different brands and made great…read morerecommendations. He was very friendly and It was great customer service. He checked in with me several times and brought me different sizes when I needed them. I got there right when they opened. It was open right on time the store was clean and very organized. Also the scrubs were great quality. I will definitely be back!

after 14 days of being hospitalized due to COVID, I had to be in O2 supplement for 4 months. I…read morespecifically told this employee (Marina) at Mountain Home to bill VA because VA is the one that referred me. I got a bill from Norco and wanting me to pay $96.54. Norco billed my other health insurance and they don't pay 100% of the bill. VA doesnt back pay it since the vendor billed Tri-West first. Due to this employees mistake, now I have to pay $96.54 to them. This company doesnt care about patients. They only c are that someone vets paid. I don't even k ow if it's legal that they have billed my secondary health insurance first before the primary.