After getting tired of sitting in the dealers for 2 1/2 hours only to have them come out to tell me…read moreI needed more services that I suspected I really didn't need, I decided to try a local repair shop. Am I ever glad I did! Much shorter wait time, cost less and no laundry list of additional services. I recommend.

Since I moved here 2 yrs ago I have been using This auto…read moreservice. They ck throughly and let you know what's needed. I feel they are trustworthy and honest. I'm satisfied with their service

Ralph, the proprietor, does excellent quality work. Ethical and professional, he is very…read moremethodical and helped me twice in the last week. First was an obvious leak, which he fixed quickly and inexpensively. The second (different tire) was a slow leak, which he found very fast and fixed on the spot. His tire prices are also very reasonable. Highly recommended. When they say "they don't do it like they used to", well - Ralph does it like they used to.

I have been using Tuffy's at this Venice location for over 2.5 years. I take all my vehicles here…read more They have the best customer service and most of all, they are fast and efficient. The team here is the absolute best. They are always looking out for the customer first. I will always give this team my loyalty. I will always refer this team to my friends, neighbors and acquaintances.

Oh brother, Rating went from 5 to 1. Because oil plug was not put back tightly. Burt oil smell…read moreresulted and another shop said I had a split oil pan, costing $2,200. Brought car to dealer for confirmation who found oil plug was just about to fall off. That was Tuffy's fault. Imagine if I agreed to have pan replaced. And imagine of oil plug fell off while driving. Another big problem is the service manager speaks very very loudly, It's startling. I bought it to his attention, and he replied "that's how we role". I responded "not when David was the manager. Lesson: go to dealer even if it takes time to get appointment.

Pulled out nail for me with no issues super fast, amazing! Genuine crew! Really helpfulread more

I scheduled a tire rotation appointment online with Tire Kingdom and arrived on time for my…read moreappointment. When I got there, the associate told me they could not perform the tire rotation because my truck was "lifted." I explained multiple times that my truck is not lifted and is completely stock height, but he continued insisting it was against company policy for them to work on lifted trucks. I then asked him to show me where this policy was posted. He said he would check and went to the back room. When he came back, he admitted he could not find any posting, but still claimed it was company policy and refused to service my vehicle. Despite explaining again that the truck is standard height, the manager on duty still refused to accept it for a simple tire rotation. The entire interaction felt dismissive and unprofessional. The staff member was rude and unable to explain or show the policy he kept referencing. Overall, it seemed like they simply did not want to do the work. Very poor customer service and a disappointing experience. I will not be returning to this location.

Since moving to FL I have had some not so honest experiences so was hesitant to try another garage…read more Masella's came highly recommended! From gear shit replacement, brakes, tires, etc, they have never let me down. I also have found them to not overcharge the way other businesses have been known to do. I recommend them to anyone new to the general South Sarasota/North Charlotte Counties area. A good family business that proudly stands behind the family name that has earned respect of many in the greater Venice/Englewood/Nokomis areas.

We were vacationing in Venice and needed an oil change. I got a recommendation from an acquaintance…read moreto use Masella's. I made an appointment to have the oil changed at 1:00 on a Friday and it went really well. The service writer was very helpful and courteous. It took about 45 minutes and the cost was reasonable. No upsell, no delay, just quick service. I overhear several phone calls with customers while I was waiting that sounded very professional and honest. The waiting room was the cleanest that I have ever experienced in a small shop like this. They had water and seltzer in a mini fridge. They also had a Kurig for coffee. I recommend them to anyone needing service. Thanks for a great service experience.

I had my check pressure light came on. I was told I picked up a nail! They added air and I made an…read moreappointment to get the tire patched. I arrived today and they took me in immediately. I was ready to go with in 20 minutes!! I the manager at the desk handed me my keys, said "You are all set" I asked how much I owed and he said nothing. You are all set! . Such a nice blessing and such a nice man. I wish I had caught his name. I've been here before, including tire purchase. They are ALWAYS courteous and helpful. If I could give a higher star rating I would.

FRONT WHEEL DRIVE went in to have a tire replaced on the…read morefront wheel and ended up with the new tire on the rear of my car, I was repeatedly told by the manager that it was to provide more traction to my car, which by the way is FRONT WHEEL DRIVE, I was not happy about this and asked for it to be put on the front, at which point he assertively told me he was the EXPERT, of what I'm not sure of. Basic high school physics and a cursory glance at and automotive web page will explain traction on a FRONT WHEEL DRIVE car actually is generated by The FRONT WHEELS. God only knows how many people this business and companies like this continually practice deceptive work on unsuspecting customers. At 60 years old and having over 100 cars in my lifetime I've never heard such BS, so beware of what they say.

I had my Volvo towed here with minimal notice... they were able to fix it within a few days and…read morethey were very transparent about the issue and services needed. Yes... their hourly labor rate is expensive, but that is relatively standard for auto shops. I appreciated the compassion with which the employees treated me.

Dropped our car off and told Bobby that the check engine light came on and that the code was for…read morecylinder 1 misfired. I asked him if they could check it because I thought it would need either a spark plug or coil or both. He sent me an email with about 20 things they said the car needed from new wiper blades to new tires. The tires are fine and the wipers work great. Never asked them to do a full vehicle inspection but they did. He then told me to replace 6 spark plugs and one coil would be $936 plus tax which would put it over $1,000 when done and that is not even for a full tune up. I made a few calls to other car repair places and they all told me that was way to high. I called him back and told him we could not afford $1,000 for 6 plugs, a coil and 2.5 hours of labor. I was quoted between $450 and $550 for 6 plugs and 6 coils and gaskets including labor. My wife went to pick up the car and they charged her $139.00 for checking out the car. When I called an complained, Bobby told me that the inspection on the entire vehicle was free but that the mechanic took the top of the motor off and actually checked the coil and that took an hour to do and that they charged $139.00 per hour. We took the car to a different mechanic and he said that the head had not been removed. When I asked Bobby how they came up with the $936 quote in the first place he said it was because the spark plugs were so expensive ( purchased them from Advanced Auto for $8 each) the coil was $25.00 an the gaskets where about $20. So now we are at total parts costing $93.00 so I aske him how they came up with the $843 difference and he said it was labor. So they were going to charge me $843 for a job that all three other mechanics told me was a 2 - 2.5 hour job and that is to replace all 6 coils. At 2.5 hours that is $345.20 per hour. I would never recommend this shop. They must think people are complete idiots. Not sure about the other reviews on here stating they are a fair and honest shop because that was not my experience at all.

got me right in to fix flat Corey very pleasant and helpful. Steve great!!WILL RETurn for oil…read more change

I came in today with a bald tire and Laurel Tires switched out my tire in about 20 minutes. This is…read morethe fastest I've ever been in and out of a tire shop. Excellent customer service and grateful for their help.

Last year Dave installed new brake pads and rotors on my CRV. I only had a 3-hour window to do the…read morejob before leaving on a trip so he put everyone in the shop on it and finished early! Cost was very reasonable - much less than the dealer quote. This year I returned to ask about a worrisome brake noise. He checked it out immediately and explained what was happening and how to deal with it. He declined any payment even though he spent about 45 minutes with me. Dave is a truly honest man and a great mechanic. His garage is my first choice for auto service.

I'm shocked Dave doesn't have more reviews he's knowledgeable and honest I have been using him for…read moreyears

They get the job done quickly and efficiently They don't speak English real well but who the fuck…read morecares at this price

IRONY! Last Friday I needed and bought a good used tire. Later I ran some errands, went to trivia…read moreand came home and parked in the carport. Saturday morning I walked out the door and the tire was FLAT.I called the tire store and Jose came to the house. IRONY! I ran over a large nail in my travels on Friday. He took the ruined tire back to the shop and returned with a brand new tire. The price and service deserve a *10 STAR* rating. Thanks to Matt's Auto body repair for the recommendation and a big THANK YOU to Zavala Tires 757 US 41 Bypass (behind Robi's Reef) 941-488-7807