Did not help with a quote, reached out multiple times via phone, yelp, facebook, nothing every…read moretime, can't give them any other rating based off never having contact with this business, but based off customer service and willingness for new prospect and business, place is lazy

I had a very disappointing experience. Before I drove over, I called and specifically asked about…read morethe price and payment methods. I was told it would cost $199 to fix my phone and that they accepted PayPal and Zelle, so I made the trip expecting those terms. When I arrived, I was suddenly told there was an additional $50 labor fee that had never been mentioned on the phone. On top of that, I was told they couldn't accept PayPal or Zelle after all and would only take cash or a card. If I had known that beforehand, I would have come prepared or chosen a different repair shop. Because of the incorrect information I was given, I had to leave my phone overnight and make another trip the next day, which wasted my time and caused a lot of unnecessary inconvenience. Clear and honest communication is important, especially when customers are making decisions based on the information they're given. Unfortunately, that wasn't my experience here.

The Tech Handyman completely saved me twice in one month! They are hands-down the best technical…read moreexperts in town. Rescue #1: When my Mac Pro started acting up, they transferred everything to my new Mac and patiently hung out while I test-drove it, answering every question I had. Rescue #2: After my iPhone sustained water damage, the AT&T store crew couldn't transfer my data. I gave up on them, walked into The Tech Handyman, and they took care of me on the spot. Two hours later, both my new phone and Apple Watch were perfectly synced and ready to go. It's such a relief to have a responsive, reliable, and friendly team like The Tech Handyman (and woman!) nearby. Thank you so much! -- Lela

I never broke a screen on any phone until 2021...and it wasn't cracked. I had the iPhone 11 Pro…read moreMax. The thing was a monster. I always keep it in a case with a screen protector, but coming out of my SUV in the dark going to a work out at The Bluffs, the phone slipped out of my purse and fell on a corner from pretty high up. I noticed a green line. I thought I was screwed because I'm temporarily living in Pensacola, FL renovating homes and there is no Apple store here! So, I checked Yelp and found this place. I need my phone to make money so I didn't hesitate to pay the fee to get it fixed. Not only did they fix the phone in one hour back to the way it was but they were also able to apply a new screen protector for me within that hour. I don't see myself breaking my new iPhone 13 Pro... i'll never get a max again because that crap is too damn big for my little hand...but if anyone in my fam breaks another screen I know where to go!

Went to staples to make 6 copies. Charges came to more than 4.00. When I asked the young girl at…read morethe counter why she said that's the correct charge for color copies. I told her I didn't pick color. She told me the copiers are always set to color you have to change the settings to black. Since when?! I've been printing there for a while and have never had to change the settings. Looks like staples has come up with a way to make more money off of their customers. She didn't even offer to correct the bill. Very disappointed probably former customer.

I checked online for stores in the Crestview area that fix mobile phones.....Staples was listed,…read moreand their site showed, "mobile phone repair." I call them, they said they don't do mobile phone repair! I asked why it is on their site ...... didn't know! No impressed with knowledge or customer service here.

How refreshing to meet a local honest businessman who not only fixes your problem, but also…read moreexplains why it happened, and how to fix it yourself next time. He fixed my cell phone in front me in scant minutes and expained it all. Thank you so much for all you did.

First rate service and value front to back. (1) Actually replied (quickly) to my email inquiry. (2)…read moreProvided preliminary diagnosis and estimate to determine if repair was a cost effective option (older iMac) at drop off at store (3) Repaired in the time promised at the price quoted. (4) End result was a repaired and useable computer at a fraction of the cost of a new one. Highly recommend !

I thought my phone was fried, (dropped in salt water), but they were able to retrieve my data!read more

My Samsung s22 started acting up about a month ago--lagging, freezing, shutting down and…read morerestarting. I took it to Verizon to check it out, and they referred me to their online support. The online support told me a few things to try, but could not remotely access my phone at this point, but said they would call me back 4 days later (@ 4pm) after I'd done the things they suggested. They didn't call back, and I went back to the store. They then referred me to Express Mobile Techs. These people are truly AMAZING! After examining my phone, they determined it was the motherboard. After costs comparison vs a replacement with the s25, I opted to buy my phone from them. Taylor then spent a few hours (!) trying to transfer all my data to a computer for backup between the lagging, shutdowns and restarts and then transferred and setup my new phone for me. She was able to unlock some frozen apps and also retrieve text messages that my phone had deleted. Verizon would never have done all of this! Additionally, about 4 or 5 years ago, they were able to retrieve data from my husband's phone that had suddenly become a "brick" while he was working from home! I had forgotten their name and where they were located when my phone went bad. I'm so glad to have found them again and will refer all my friends! I'll be taking in an older desktop for some work soon! They truly are EXCELLENT!

Coulson is amazing, fixed my phone quickly. They were extremely knowledgeable and explained…read moreeverything well! Also they were very reasonably priced! I will definitely be recommending them to whoever needs their devices worked on! Feels like I got a new phone on time. Thank you again.

My son got mad and destroyed the digitizer on his 10th gen Apple iPad on Christmas day. I looked…read morearound and saw relatively good reviews from Sarge's. They fixed the damaged digitizer, and even re-bent the case into position. Looking at the device now, you can't even tell that it was damaged. I felt that the technicians were honest and friendly, and the price was slightly lower than I was expecting (Apple parts cost Apple prices, unfortunately). My only complaint would be that it took around 3 weeks to get it fixed. Apparently they lost some key personnel, and were pretty backlogged over the holidays. Overall, I recommend Sarge's. The quality of their work is very good, and the prices are reasonable.

Terrible service, sent my computer in to figure out why it wouldn't start, had me pay $150 up…read morefront, took two weeks to do nothing to it, give a false diagnosis, and gave me the runaround the whole time, so I took it back and went to a store in Montgomery, who figured it out in an hour that the motherboard needed to be replaced, disassembled it, put in a new one, and reassembled it for me all for the price of $120, which they had me pay at the end, not up front. Do not do business with this place.

My camcorder has been there for going on 9 months and still not repaired! After numerous promises…read moreand excuses still not repaired! I had to purchase a replacement! Take some good advice and take your electronics somewhere else for repairs!

Ian fixed the issue I had with my phone. He was very knowledgeable and I received great customer…read moreservice. Will definitely return if and when needed!

I don't leave many reviews, but this place definitely earned one. I took my phone in because I had…read morewater in my camera, and they took the time to diagnose the issue without charging me a dime. That kind of honesty and customer service is hard to find these days. It feels like a lot of places just want your money before they even try to help, but that wasn't the case here. They were upfront, knowledgeable, and genuinely wanted to provide value first. If you need any kind of phone or tech repair in Orange Beach, I'd absolutely recommend bringing it here. Great people and even better service.