I'm new to the hobby and was genuinely excited to visit the store for the first time. I needed a…read morefew parts for my brush‑to‑brushless conversion, and I was also open to purchasing an R/C model I knew they had in stock. Unfortunately, the experience went downhill the moment I walked in. One employee immediately gave me a harsh look and stared at me from across the room. I didn't even realize he worked there at first, so I tried to move out of his line of sight. Another employee eventually approached me, and I explained that it was my first visit and I wanted to look around before asking questions. He was friendly and helpful -- I honestly wish he had been the one assisting me the whole time. Instead, the first employee eventually came over and asked if I needed anything, but his tone and body language made me feel unwelcome, as if he wanted me to leave rather than browse. It took the excitement out of what should have been a fun first visit. Bottom line: the store itself was great, but the attitude from that particular employee made the experience uncomfortable and disappointing.

Very friendly and knowledgeable of everything they sell and service. Will be back to spend more…read moremoney!

This is a great model shop. They have cement models, snap models, models from the right now, models…read morefrom the back then, and models from the right now that look like they're from the back then. Do you need decals for whatever reason? They have a big free bin near the front. Do you need cement? What types? There are so many! And, if you don't know, the guys who work there do, and they will make sure you walk away with what you need. If you've been thinking about giving models a go, or are just looking for a place that has shelves lined with them, this is where you want to go. It's hard to believe that a brick and mortar like this place still exists, but it's wonderful that it does!

I was here on a long layover from my airline job. Decided to get a Lyft to check this store. They…read morehave an amazing inventory of model kits. Very well organized and fair prices. I found things that my local hobby shops in Kansas City do not carry and bought them. The guys running the store are knowledgeable and very helpful. If you build plastic model kits, this place is a must to visit.

Hobby lobby is a love hate relationship for me. I bought slime and wanted to return it. It was two…read moredays since I had gotten it. I went into the store w the receipt and slime and they said they couldn't find it in their system on their iPad. A manager-looking woman came over and said she would go back to the aisle and look. When she came back she said I couldn't return it because it wasn't a product in the store. At this point my blood was a simmer. I say "here's the receipt, here's the slime. It clearly looks like your product. Whether or not you have it come up isn't my problem" The manager looking lady doesn't care and reiterates that if they can't find it, I cannot return it. I decide to go back myself. Imagine the surprise when I go back and find it! This wasn't the first time I had a hassle w returns. They have an old system and they don't take electronic payments. it's just kind of wonky how they do everything at that store. Hence the love-hate relationship! I go shopping at the store sporadically, only because they do have nice things.

I love this store. They always have the cutest decor and staff has always been friendly. The only…read morething I think is ridiculous is they do not honor first responders or military personnel with a discount. This isn't the locations fault but the company's fault! It's a little odd that they sell a variety of patriotic and military career themed decor but then don't offer service (wo)men a discount.

Great hobby store . The owner Derry realy very…read moreknowledgeable. He won't try to over sell you staff. This place has most cars and he can order in stuff very quickly. Great support if you don't know how to do it your self. As a bonus there's a indoor track for drifting. For a small fee of $10.00 you can spend a few hours there having fun with others. Great hobby.

I've been shopping at Galaxy on and off for the last 6 years or so. The owner, Derry, is probably…read moreone of the nicest hobby store owners I've ever met. This man knows customer service! His shop is filled with lots of spare parts for the popular r/c brands (traxxas, hpi) along with a few dozen of rtr's and kits. He may not have the vast selection some of the other hobby shops in Mississauga have, as his shop isn't the largest, but he will order anything in for you and actually call you to let you know when it has arrived. His prices are in line with everyone else too. If you're in the area and run r/c cars or trucks, Galaxy should be your LHS.