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    Crae Printing & Mailing

    5.0 (1 review)
    Closed 12:00 am - 12:15 AM

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    7 years ago

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    Staples

    Staples

    (6 reviews)

    I generally do not leave reviews for retail venues. However, staples is a business oriented supply…read moreand service store. While they may have supplies for business, their customer service is the most awful thing I've ever experienced. They are woefully understaffed, the staff is woefully indifferent, and if you do not know exactly what you want and where it is, you will not have an easy time at this store. My chief complaint is the UPS and business communications center. If it is staffed at all, it is apparent that the staff does not really care about what they're doing. I guess I am having a hissy fit because I don't like being ignored when I am trying to use and pay for a service. I was very lucky that a staff member from a different store was observing Bennington and she went out of her way to help me while the staff of the Bennington store was worthless. Staples provides access to business supplies and technology and is in my mind a vital asset to business. It is a shame that this particular staples seems to be engaging in a suicide mission to put itself out of business. Hopefully future customers will take the lack of service into account when they shop here. The store has plenty of items which are necessary for business. Just don't expect anything, but very basic, minimal services when at the store. I am done complaining.

    I shopped locally (Bennington, VT) to find a Display Port to HDMI Cable. A staples employee was in…read morean aisle, and I asked where I would find this part. He pointed to the next couple of aisles and didn't want to take the time to assist a customer exactly where to find this. I searched and was not able to find what I needed. I asked another Staples employee walking by, she said she would check her computer and let me know if there were any in stock. In the meantime, she cashed a couple of shoppers out and I went up to her and asked if she found anything. She said they don't have it in stock, and I asked her if they had a computer person more knowledgeable to find a capable part. She said I will be with you shortly and was cashing more customers out. Not very good customer service. I ended up leaving and ordering this part on Amazon and even paying the shipping fee.

    Adams Specialty & Printing

    Adams Specialty & Printing

    (1 review)

    Terrible business. They had done a print job for us six years ago and there had been no problem. We…read moreasked for the same job to be done this past month, but the co-owner Eugene flat out refused the job--based, he said, on a rumor he had heard from another printer that we had not paid that printer. I was shocked. That rumor was totally false: we had not done a job with that printer and we had paid promptly with Adams Specialty in 2012. I reminded Eugene he had done the job for us before and he claimed to have not known that. He then asked for cash payment upfront. We ended up going with another printer with excellent customer service who said he would gladly do the job and at a lower price than Adams. I was stunned by Adams' outrageous, unprofessional, and borderline illegal behavior. (By the way, I am a woman of color with an obviously "foreign" last name. My conversation with Eugene was conducted over the phone.)

    From the owner: We'll Take Care Of All Your Printing Needs…read more Solve your printing needs with services from our commercial printing company in Adams, Massachusetts. For more than 60 years, Adams Specialty & Printing has been producing all types of industrial, business, and medical forms. We provide all the printed products you need to operate a business or organization. At our family-owned-and-operated company, we treat customers respectfully, completing your work satisfactorily, pricing the job fairly, and delivering everything on time. Learn More about Adams Specialty & Printing Contact our commercial printing company for custom products and services.

    Crae Printing & Mailing - copyshops - Updated September 2026

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