All counterfeit fragrances. They're truly horrible fakes. Very unprofessional staff, and lots of…read moresitting on phones when customers are in the store.

I stopped in the Fragrance Station yesterday afternoon and absolutely loved the gal that was…read morehelping me. Jolene was very friendly , professional and knows her stuff. I was having a bad day and stopping in there totally cheered me up and I smell amazing too. Thank you!!! Kathy Jo

I lived many years in Pullman, WA, a college town located 90 miles south of Spokane. For fun and…read moreexcitement, I would often visit Spokane and because I have been an Aveda user for nearly 25 years. I would always visit this store when in Spokane. I no longer live in Washington and because of COVID I have not visited many Aveda stories recently. When I tried to use some of the many Privilege points online, I discovered that the Aveda corporation had eliminated points of anyone who had not purchased an Aveda product in the past year. (For the record I had purchased some Aveda products but the store in Carmel, CA could not access my account so I was not credited). So I had to call the this Spokane store because the online customer service said they would have my account number. Long and short of it, I spoke with Andrea at the store. She was amazingly helpful and was able to get my points reinstated (which were many) and rather than go back online, I just purchased my products from this store over the phone. I always liked this store because they always hired nice and helpful people. Next time I am in Spokane I will visit this store again. Great products, great store staff. Thank you Andrea.

Five stars to Aveda in River Park Square. I stopped in for…read moresome tea and to get some non-irritating makeup remover. It's expensive ($18), but it is your EYES. Who wants to mess up your eyes? I digress... As I was perusing the store I noticed a flyer featuring free facials. Who doesn't want a free facial? So, I signed up expecting a "facial" for five minutes. Well, friends, it was totally spa quality and I got over an hour of personal attention- full facial, hand massage, full makeup afterwards, aromatherapy, tea, etc. My skin felt awesome and it was a really personalized, no pressure situation. I recommend their Pure Privlidge rewards program if you shop there because it adds up quickly for freebies of full size tea or other products. I like that they engage locally too- I noticed a Spokane Riverkeeper fundraiser as well. Thanks for the great customer experience!

check the prices everyone. I found a used Chanel liquid foundation in the clearance area with a…read moreprice tag that said $81.00 It was clearly opened and used. I went online to find the actual price since this was clearance and brand new it's still 81.00 I checked Ulta online, Nordstrom and macys. All 81.00 This ulta is literally the worst. This is the second time I've bought them doing shady crap.

12.9.25: 1st time in at this location. Store was brightly lit, appeared clean, and had lots of…read moreholiday deals for under $20 bucks. The reason for my visit was because I received the Ulta holiday gift guide in the mail and saw an OPI holiday nail polish set for a great price. I took my chances coming here hoping they had it at this location, however after thoroughly looking I didn't find it. So I asked a sales associate, who was under what I was referring to and said she didn't remember seeing but went to look anyway. She couldn't find it and asked another sales associate, who also didn't know what I was referring to in their holiday mailer. So I gave up. Since I was there, I decided to look for a mini roller ball perfume, however they had little selection to choose from. When I actually found a perfume I wanted, guess what? They didn't have it in stock. The sales associate let me know I could order it while in-store and have it shipped directly to my home, which I agreed to. At least I discovered that if they're out of stock of a certain item, you can have it shipped to your home for free. This trip wasn't a complete bust, I redeemed my birthday reward and got a mini Murad correcting serum for free. Sign up for Ulta rewards and check out the perks: https://www.ulta.com/rewards/all

Convenience…read more Not enough staff... not sure what's that about. Can't find any help. It's ok.

1.22.26: I ordered some things online through the Kohls.com website, but when it arrived everything…read morewas all to small. I came to this Kohl's store to exchange my items. Sonja was the customer service rep that assisted and helped me with the return/exchange. Sonja did an outstanding job, was kind and patient with me, and worked her magic even when the computer system tried to yell at her. She made my exchange really easy and I appreciate that! Sonja is quick and efficient and an asset to this store.

We love this cute little gift shop whenever we visit Spokane! The shop is filled with so many…read moredifferent things -- the last time we came in here, I bought a cute shirt, a cat puzzle, and pasta shaped like dollar signs. Everything is organized well and the ladies who work here are very sweet! Definitely worth checking out for gifts for friends and family.

I don't live in the Spokane, WA area. I found out about this business through a sponsored ad on…read moreFacebook. The ad showed a beautiful Happily Huckleberry gift basket. I knew right away that this would be a perfect holiday gift for a dear friend of mine who attended the University of Washington over 50 years ago. She was also my high school classmate. (Our friendship goes back to September 1967.) The Happily Huckleberry gift basket comes in three sizes - small, medium and large. Yes, I ordered the large basket online (Cost: $100.00 plus $26.99 for shipping). I was impressed with the quick delivery by Fed-Ex. As promised by Simply Northwest, the basket arrived today at 4:22 PM (PST) in Alameda, CA. I know my friend will enjoy this gift. Thank you Simply Northwest for sending this beautiful and wonderful gift basket. I am smiling from ear to ear, just beaming with joy.

Took my grandson into this little bookstore. I have arts supplies. We picked up a usborne train…read moresticker book. The have kids books and toys for kids too. I want to go back before I leave town. Support local buy local.

I still love going to book stores and purchasing books. Every time I have come here, I have been…read moreable to find what I am looking for. If they don't have it in stock, they are more than willing to order for me. Their staff are always friendly, courteous, and extremely knowledgeable.

We were on a weekend getaway and staying in a cabin not far out of town. There was a lamp in the…read morerental that I was in love with and I had been looking for something similar for our home. I was directed to this wonderful store and found exactly what i had been looking for. There are so many things here that I would love to have. I will be coming back for sure. We live 2 hours away so I would love to take a day trip back and bring a large vehicle to haul my treasures back home. The owner was super friendly and helpful with my requests.

Bought a beautiful coffee table here last weekend. At home, noticed we were charged more to our…read morecredit card than the price plus tax of the table. Called the store to inquire about the discrepancy and were told that there is a 3% fee for credit card use. Complained that this fee was not disclosed to us at the time of purchase and the store representative stated that it is posted near the register. No offer to refund the charge. Sure glad we didn't purchase furniture for the entire living room. Buyer beware of deceptive business practices.

I needed to run a quick errand downtown, so I figured I would stop into Sephora to finally get the…read morefoundation I ran out of a while ago. I had my baby and 6YO with me, so I knew this needed to be a quick in and out. When I arrive, I realize I can't even remember the shade I previously had in this foundation. I tell my 6YO "hang tight right here with the baby, I'm going to go talk to that employee right over there" (it's a nightmare navigating the narrow aisles with a stroller). As I'm walking up to the associate, I'm about to catch her attention when another lady approaches her at the same exact time as me, asking her question a split second before I could get mine out. No problem at all, I can wait. I know this associate could identify I was patiently waiting by, but it seemed like she was intentionally avoiding me and as I hear my screaming baby across the store, and don't see any other associate available, I calmly and politely say "I'm so sorry to interrupt you guys, but my baby is crying over there and I just need help with some Haus Lab foundation when someone gets a chance". This associate didn't even make eye contact with me when she said "yep, wait a minute" with a hand gesture as if to tell me to stop talking. Okay, sure. I went back over to my baby and 6YO, unsure if she was going to get someone to help me. As I'm standing there for quite some time, she brings the other lady over to the same exact aisle I'm in and starts color matching her. She never acknowledged me once, while I'm trying to soothe my crying baby, hoping to get a quick sample so I can be out of there. I understand she was helping another gal, but a simple and assuring "I will help you as soon as I can!" would have made a world of a difference. It's clear I was an inconvenience to this associate. I'm still standing there with my children as she walks away with the other lady. Several minutes pass and I'm approached by another associate asking "have you been helped?" I calmly say "no, sadly it seems like I'm being ignored". She happily helped me find my shade and I was out of there within minutes. But I will say, I've never felt so disheartened leaving a Sephora before. This was an awful experience, and I am not looking forward to visiting this Sephora location again.

Carrie at First Impressions is very talented! Fairly reasonable compared to other salons. I go…read moreevery 7 weeks and always pleased.

Kizuri is such a fun boutique located in downtown Spokane. This is the perfect place to find a gift…read morefor a friend and to grab a few pieces of décor for your home. The owner is lovely, passionate about her business, and committed to Fair Trade artisans. I love their felt garlands. Last time I was there, I picked up a felt garland with colorful flowers made in Nepal. They also have seasonal décor too. I found some cute soapstone animals from Kenya. I have one other soapstone animal from Kenya that I got from a friend from Kenya, so it was exciting to find these at Kizuri. They also have lots of jewelry from all over the world and a section for kids and babies.

This is seriously the best shop in town for gifts. It also has some fun yet practical kitchen…read moreproducts. The staff are so helpful - it is my go-to place for anything special.

Beautiful items & wonderful arrangement! But for some reason the store clerk was very rude & made…read morecomments on my purchase.. I've never felt so discriminated against. Giving 2 stars for the bad service.

Located inside the covered bridge mall in Sandpoint, Meadowbrook is a spendy home-decor and…read morefurniture store with a cabin/rustic feel. I assume it's meant for lake house owners who want to furnish their vacation homes, because it's definitely priced accordingly. It's all nice-looking and tasteful, just... expensive. However, they also have a selection of more affordable art prints, decorative items, scented candles, and fragrance/beauty type gifts that's more affordable for the casual browser. They had some fun vintage-style metal sign art that would look cool in a cabin or kitchen, especially if you're going for an Idaho or country theme. The scented candles make it fairly smelly inside - sensitive noses beware! Worth a browse if you're strolling through the mall.