Richard (the owner). Fixed a favorite purse of mine in minutes. I was going to throw the purse away until I was told to send it down to Crafton Shoe Service. Thanks to Richard, I am able to carry my favorite purse again. Great business and business owner. read more

Rick is the last of the original group and he brings years of experience and skills that will probably handle 99.9% of the shoe requests he receives. A straight , honest talker he works out of his garage and repaired a pair of my wife's ankle boots, making them look like new. Prices are reasonable with quality results. Highly recommend read more

Absolutely the best shoe repair person on this side of the Liberty and Fort Pitt tunnels. I only say that because this is where I live. Great service. Call ahead of time because he works out of his garage now. Does belt holes and waterproofing too. read more

Rick is an absolute gem! Kind! Knowledgeable! Honest! Prompt! And reasonably price! Been using crafton shoes repair since a teen and I'm now 39 years old. read more

Beyond fabulous! A perfect -- and RARE--example of Old World-cobbler-quality and pride of craft. Sad when it moved, but we will follow where it goes. read more

The storefront is no longer in use, but if you call, Rick will answer! He replaced the heels and inside lining of a pair of vintage Chanel ballet flats I have. Service was quick and affordable and Rick is very personable and kind! read more

This guy is so nice. Originally, he was in a shopping area where there is a "busy beaver" and a "dollar tree". I went there a few times and once I needed another shoe repaired, I went to find him and there was a note that they had moved. Apparently, he moved to his house in the garage. Long story short, I brought two pairs of shoes to him. One I brought first, and then the second was a pair that I literally broke the first day I wore them. I think it was actually a defective wedge as the whole side came unglued the first time I wore it. Anyways, I left them with him, and he called me back and told me that he was not going to charge me because it shouldn't have happened as it was the first time I wore them. I mean that's pretty amazing customer service. He's a really nice guy and he does great work and he's extremely reasonable so highly recommend. read more

My go to for shoe and leather work in Pittsburgh. I've sent in several pair of heels, leather sole, and designer shoes to be repaired and they always come back looking great. Really great knowledge and craftsmanship with fair prices. read more

While the storefront is now closed, Rick is still doing great work, and the phone number still works. My beat up Birkenstocks are now like new! read more

The service is always friendly and helpful. I've taken my shoes here to have them shined, heels repaired , stretch , and widen. I've never had a complaint with their workmanship or price. read more

Please support this great local business - they fixed up my favorites that I beat up pretty badly in the fall - not only did they fix the heels they also polished them up so they looked like a new pair of shoes (and I've had them for years). They're very friendly and super quick turnaround plus very reasonably priced! read more

Crafton Shoe Service - I wish I had a before picture - they fixed the heels for me and shined up my favorites - Shoe Stores Near Me - Pittsburgh, Pennsylvania

This place rocks! If you need leather shoes repaired, this is the place! We came in for an event from out of town and they kindly helped us with a high heel replacement. It also has so many unique shoe accessories and upkeep items for unbelievable prices. I noticed many steel toed boots in some sizes for an incredible bargain. There's a pair of size 13 steel toed boots, for an example, in the window marked $60 and made in USA! Their workmanship goes back to rich history in the family with photos on the wall to prove it. Famous people all signed photographs to Frank for the shoe store's wizardry. The person who helped us with a pair of heels for my wife that were broken did it while we waited and honestly found root cause of the issue where a screw was loose under the liner. They also do full sole and heel replacement to save a nice pair of shoes vs tossing. I just love places like this that are the backbone of America's rich history of people like Frank and his cobbler team that really do things right and are kind! Try it, you'll like it. read more

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I wear crepe soles boots and those of you who have them know the soles don't last very long especially if you want to keep some tread on them. This place repairs them quickly and always does nice work. You can get your boots resoled for 1/3 to 1/2 the price of a new pair. Plan on leaving them for a couple days and they'll return ready to go. read more

We are visiting family in PA, and walking through the airport in Denver my shoe broke. My husband and I walked in to Crafton Shoe Service, and within 20 minutes I walked out with a fixed shoe! The staff was friendly and knowledgeable, and the price was unbeatable. I could tell immediately that they have a very loyal customer base, and I can see why. It looks like they not only repair shoes, but also purses. I may bring a bag of leather goods that need repair on our next trip! read more

This place is an absolute gem. The two guys who work here always do a great job and their prices are more than fair. I first found them about 6-8 months ago when I needed my golf shoes repaired (the sole had become mostly detached from the shoe). They fixed those shoes and since then I've brought them some other items to repair and shoes, boots, and bags from both my wife and me. They have a knack of bringing back shoes from the dead and making them more than presentable...and always for less money than I expect. I will continue to use their services as long as they are there. Could not be more highly recommended! read more

Crafton Shoe Service - Shoe Stores Near Me - Pittsburgh, Pennsylvania

My wife took a $500 Burberry canvas purse in to repair a very small hole in the bottom corner. They proceeded to ruin the purse by putting a huge black rubber looking patch on it. PLUS whoever repaired it drew a line in blue pen where the patch would go. Absolutely terrible, completely ruined it. If I could give zero stars I could. I'm sick about it because even if the patch is removed the purse is ruined because there's adhesive all around the patch. Don't take your purse here. read more

Crafton Shoe Service - Shoe Stores Near Me - Pittsburgh, Pennsylvania

You probably expected a happy review matching my 5 stars, but a happy review is difficult for me to provide because my office has moved to another part of town so it I can no longer quickly and easily drop items off as before. I would previously drop shoes and boots and know they would be quickly repaired to a high degree of quality and at a very fair price. If, unlike me, find yourself conveniently located or just reasonably located near Crafton Shoe Service, I highly recommend them to you. read more

Fast, friendly, and quality are the three things you need to know about this place. I walked in for the first time and did purchase the minimum required for credit card, but they let it slide since it was my first time. My shoes came back in great shape and they even made recommendations on what needed to be fixed vs. what could hold off for later. I highly recommend getting your shoes updated here! read more

This shop is out of my way, not close to my residence or work... And I'll still make the trip to take my stuff here. They are fast, and when they ring me up I'm always pleasantly surprised how much of a bargain I'm getting for the quality of work they perform. More than confident when I drop my stuff off and more than happy when I pick them up. read more

They can salvage any of your shoe needs for an absolutely fair price. I've had leather stains repaired, new soles on boots and heels, I've even had them repair and match boots that my puppy destroyed a heel on. Timely and always friendly. This is a gem. I don't live in Pittsburgh anymore but I travel back frequently and I save my repairs to bring here. read more

Shoe cobblers are a lost art, but not here! Friendly, affordable and they do a fantastic job. I have had many shoes repaired here and they always come back looking brand new. read more

Excellent service and always very helpful. They have fixed up a number of shoes for me and my purse. I wouldn't take my high heels or boots anywhere else. They are THE best. read more

I wish I had taken a picture of my shoes before I to took them in to be repaired so you could see the difference. I was beyond pleased with the service from the guys that worked here and the quality of work. They are very reasonable and fast. I will continue to use them in the future! No job is too big or too small for them. read more

Old skool shoe repair -- done well, quickly, in expensively. Italian shoe repairer-- was honest with me about my boots not being worth the cost of repair (sadly) but it did help me justify a new, handmade pair of boots. Great work on men's and women's shoes -- don't get rid of your old faves! Repair them! read more

Quick, affordable and good quality - what else can you ask for. They also repair purses

I was in need of heels replaced on about ten pairs of pumps. I called all around and found this place tucked away in an old plaza. They do remarkable work very quickly and extremely reasonable with all prices. From the looks of it you might not be too impressed but their work far outweighs any of the aesthetics of the storefront. read more

I moved to this area about 15 years ago. The first time I needed some shoe repairs I thought I would give them a shot. I was met at the counter by a smiling Frank. He has obviously been in the business for decades and knows exactly what is needed. If he suggests I do new soles, I do new soles. If he says I need heels too, I ask him to do the heels. He has also told me that I don't need new soles quite yet. Quite a business man. The work is done promptly and is always well done. The shoes come back with a shine on them which is a nice bonus. The price is always more than reasonable. If I didn't live nearby I would make the trip to Crafton Shoe Repair. It is worth it. read more

Came in from out of town and needed heels repaired. Service was excellent - they were very friendly and one of the only places I could find open at 5PM on a Saturday. Would highly recommend read more

I was in town for business when I ruined the heels on two pairs of shoes walking on the cobblestones in downtown Pgh. I found this shop on Yelp and they were open late and repaired my shoes while I waited. Love this shoe repair shop. They do a fantastic job and the heels last and they were reasonably priced what more can you ask for. read more

Awesome shop!!! I took in a designer purse that a buckle broke off of... They fixed it the same day within 2 hours. Very nice people too.

They did an awesome job repairing shoes for both wife and husband. Very talented folks and wonderful to do business with! Thank you, Crafton Shoe Service! read more