Nice people who work at the business, personalized small business attention and service (like you…read morewould hope for) but large company ability and results in terms of quality (in a great way!). And all at super fair pricing. TBH we had a pretty high maintenance last minute request for them and they absolutely knocked it out of the park!! So if you need any embroidery done, go there and be happy.

Back in 2016, a couple of month before the Presidential election, I have tried to order a couple of…read morecustom t-shirts with one of the candidate's name. There was no offensive content, just the name of a candidate and 2016. So, I walked in and they received my order, but few days later they called me just to tell that they will not proceed my order, without giving me any explanations. I just wonder if this happened because of my accent (I am an immigrant)? Or because they are not tolerant to the political views different from their own? Or both?

Needed embroidery on a grandsons lab coat for his birthday and they live in Florida…read more We ordered the coat & once it arrived my wife would then use her embroidery machine to add his name. She had difficulty using the machine & we were running out of time, had to mail the present to Florida. Found them on line and stopped by to order the work. We came back in a few days & picked it up. The work was flawless. Correct color, positioning & font style. Was wife was a bit stressed out when she couldn't use her machine, however you saved the day & reduced a bit off stress. Thanks

We have been using Northwest Custom Apparel to outfit our crews for years. Not only do they offer…read morea great quality product, but they have attentive and personal customer service. We are happy to have a local business like Northwest Custom Apparel to support!

I have been going to this talented , hard working woman for 28 years . She is amazing as I've…read morepurchased a dress for son's wedding four sizes too large and she altered to my size, as she's done the near impossible redesigned outfits for me.

This was my 2nd time going and she turned down doing any service for me. I think she has a problem…read morewith the color of my skin.. how are you too busy to take my service?

Absoulutely a wonderful experience working with them. I had a custom made pen that was made out of…read moreredheart wood that I wanted a date and a heart engraved on it. They said that they would try. The next day, my pen was ready. It turned out beautifully.

Ann and her staff at Image Masters are absolutely fantastic. I'm in the middle of my fourth trophy…read moreorder with them and I cannot say enough good things about how they conduct business (particularly during the pandemic!). My first three orders have all been fantastic and exactly what I expected; my fourth had a small hiccup and yet it's the reason I'm writing this review. As a customer, it says more to me about the character of a business and its ownership in how they act when things don't go quite right, as opposed to when everything is perfect. I went to pick up my fourth order today and my order wasn't quite right. Image Masters and Ann are bending over backwards to solve the problem and it means the world to me. They're a local Auburn business that's been in operation for more than forty years and I can see why. All of my awards and trophy needs for my businesses will run through Image Masters going forward. My highest recommendation for their work and their customer service.

These people are great!…read more I've ordered three different runs of engraved signs to identify what's in the cabinets where I volunteer, and they're always perfect! On my first visit, they helped me pick out a material that had the look I wanted but at a more economical price. On all three runs, they've been quick, accurate and economical. Love supporting local businesses and, based on my experiences, I'm confident you'll be happy with them too.

The owner performs the engraving and is a perfectionist. I took his recommendation on script and…read moresize, very pleased with his selection ,work, timeliness and price. He engraved two pocket watches for me. Will be my go to for all engraving needs.

I had some t-shirts, hoodies, and Tank-tops printed. Great work and better then expected!!! Just…read moremake sure you get a big enough order to get a cheaper price. While I was at it, I added some stitched trucker hats. They came out great!!! Darin is the man!!! Thank you All Custom Gear!

Have been coming here for years (thought I already left a review-oops) and the service is always…read moresuperb. Sometimes they can fix quickly if I have time to wait. I have had them hem and repair dress pants and denim as well as work on dresses and other items. Reasonably priced and great ladies. If you need help figuring out how an item should be altered, they have dressing rooms and can help give advice on that also.

It took three visits for them to do the work right. The work was fine when finally completed but…read morethey kept insisting that they were doing what I asked. No.

My church needed merch for a conference we were hosting. Super easy to work with & everyone loved…read morethe quality of the hoodies & long sleeves! I got my items exactly when I needed them. Couldn't recommend enough!!

Rachel was great! Right from the beginning she was very responsive to my emails and I took a sample…read morein to give her an idea of the colors. I provided two shirts and purchased two more from her at reasonable prices. She finished the work right on time and communicated with me right when they were finished. The embroidery looks really good! I will definitely be ordering from her again!