The worst!!! Beware.
I used this company to install a new fire safety system in new construction I was building in Pasadena. They took over one year to complete only partial work and still the system has not been fully connected or tested. When trying to get these guys to come out they simply ignored my calls. I have emails and call records that were sent and almost all were ignored. My project has been delayed substantially and is costing me money yet Craig (the owner) fails to take this seriously or even care one bit to finish the work. They have no regard for their clients, or deadlines. Craigs attitude when you finally get him on the phone is unhelpful, argumentative and he makes promises he doesn't keep. I now have to find a new fire company to finish what Craig simply ignores. How they have stayed in business is a surprise to me. He has no integrity or professionalism. When I told him that he needed to complete this job once and for all or I would have no choice but to take him to small claims his response was 'see you in court and good luck'. It is he that will need the luck. I have documentation and multiple unanswered emails. Save yourself the frustration and find a company that has a competent and honorable reputation. This company is not that! Feel free to contact me if you have any questions. See his last review on 6.22.22. Seems he has done this to other clients as well. Pics to follow.
Sean read more