I never would have thought I would be writing a review on how Dr. Banda's office team successfully handled an approved insurance claim that went completely off track right from the start. It was determined that a $2,600 bite guard was needed to address snoring issues I have had for many years. Due to the cost of the bite guard, Dr. Banda's office approached my insurance company and obtained approval for work to begin. After the work was successfully completed, a claim was filed for payment which my insurance company NOW DENIED. For over 1 year my insurance company found every way possible to not issue payment for work they had already approved. Barbara and Cyndy relentlessly pursued my insurance company to make sure they would make good on this claim. Thanks to Barbara and Cyndy, Dr. Banda's office received full payment this past week. For the best in dental care see Cranbrook Dental Care. They will take the best care of you for all your dental needs, including any insurance questions or issues that may arise along the way. Daniel L. read more

Katie is hands down the best dental hygienist Ive ever had. Personable, honest and thorough. Dr. Namou was extremely kind as well and encouraging. I highly recommend checking this place out. read more

I want to Thank everyone at Cranbrook Dental Care. From the moment you are greeted at the front desk through your appointment and checkout. I want to express gratitude to Loni(dental hygienist) for her professionalism and expertise. Her attention to detail and level of caring is second to none. Loni is a pros pro. They have the latest equipment and techniques for all of your dental needs. I highly recommend Cranbrook Dental Care. read more

I found this office through my insurance after moving here from out of state, when looking for a prosthodontist. Turns out, their prosthodontist Dr Lisa Kane does not accept insurance, so that was the first disappointment. The front desk staff are not helpful and have a hard time scheduling appointments. Event the basics were hard. After starting with Dr. Kane and all of the hassle of me handling the insurance part and hoping for reimbursement, I decided to find a new prosthodontist that does work with insurance and I stopped by Dr. Kane's office to pick up my molds and request my records. They said to send an email, which I did. They sent the log, but none of the write-ups or xrays. I replied asking for the xrays and was ignored. When I sent another email requesting the xrays with the new dentist included, I got a phone call saying they would only send the xrays when my balance was paid. Okay... why no mention of the balance until after 4 days, an in person visit, and 2 emails? In the meantime, I had gotten my daughter set up to go for teeth cleaning under Dr. Banda and had a ridiculous time scheduling the appointment. After which, the dentist made no mention of any work needing to be done, but then the front desk staff informed us that there are two cavities (not true). Cranbrook Dental was a huge waste of my time, energy, and money. read more

Dr. Lisa Kane is so great and I would trust her with all of my prosthodontics needs! She helped me get my smile perfect before my wedding. Would highly recommend! read more

Dr. Banda and his great team have been taking care of dental health for my wife and I going on 10 years. They are top-notch from start to finish. Easy to work with on scheduling appointments, and I have never had to wait more than a few minutes. The care is great and everyone in the office is not only professional, but they seem to really care about our overall health. I also like how he keeps up with the latest in equipment and dental technology. read more

To All reading this, I have had many issues with my teeth most of my life. I have always seen a dentist and a hygienist. I have had multiple periodontists and pretty much every specialty known to man regarding one's teeth. My business partner was a dentist. My father's business partner was a dentist. God rest their souls. I have had a dentist in my life since my first teeth. My grandparents (both sides) and my mother had bad teeth. Of course, I was in the public eye with my job. My teeth were extremely important. My teeth projected my image as well as my company's image. I was in the fine dining restaurant business. What follows was an incredible experience. My 5-tooth bridge broke after my regular dentist repaired it twice within 2 weeks. Then it broke a third time, and he was leaving to go out of town with no back-up coverage to help me. This is the unbelievable part. He thought I would just wait until he came back into town 5 days later. I decided I needed to figure something else out. And now, Cranbrook Dental Care enters the conversation and their Rock Star "Dr. Lisa Kane". I found Cranbrook and Dr. Kane online, checked their reviews and called. They saw me the same day and stayed after hours without any referral. After being put on hold by my regular dentist (to whom I had spent thousands of $$$) I was seen and treated by Dr. Kane and Lindsey (her assistant) for the first time. I was treated like an old friend. I could not believe I was in a dental office. Everyone had humor and everyone was professional! Amazing!!. What an experience!!! I forgot I was in a dental chair. What an afternoon! My bill was less than I expected but my stress level was soooo much better than expected. But it gets better. They checked me out doing everything professionally, but they also kept me laughing! Since Dr. Kane knew I was in a rush to get some replacement teeth she had me back two days later for a wax bite. I left this visit with no charge and still with some angst because I had a unique case and had no clue what the final charges would be. She told me she would have to call her lab to find out the quickest they could have a new bridge back for me. She said that I would receive a text later that day when she knew. I felt confident things would work out. They did and I am glad I trusted my instincts. Dr. Kane texted me that evening that the soonest it would be back from the lab would be a week. I would have to wait 7 days. This made me very unhappy. I teach school as a second profession to elementary school children, and they miss nothing!!! I related to her my disappointment. Without any conversation Dr. Kane took it upon herself to create my 5- tooth bridge in her office, and she did it on that SUNDAY. This was truly remarkable. Who in this world does this for a perfect stranger? Dr. Kane texted me photos of the models of my teeth and jaw and the new temporary bridge she created in the office on Sunday. This wonderful person made my 5-tooth bridge on a Sunday morning in April. By Monday afternoon, I had missed no work, and had a brand-new bridge in my mouth. This was the best dental experience I ever had. There is much more I could write about, their front desk, their assistants, and their communication skills. The bottom line is how you felt when you left. Was the pricing fair, did you have a good experience with the doctors and staff, and would you recommend anyone? My answer is a resounding YES. On my way out the door, I was greeted by Dr. Banda. I believe that he was the most senior dentist of the group. I asked him if we have ever met, and he asked me if I have ever played Augusta National (Masters golf course). I of course said no, but then realized this whole office was about two things: serious dentistry and humor (lol). If you have experienced Cranbrook Dental, you know what I am speaking about: Professionalism with an Incredible Smile! Most Sincerely, Jim Kokas Bloomfield Hills MI read more

Dr. Banda and his team are nothing less than excellent. This is a very professional organization. Everyone treats you very well. The systems are all electronic based and state of the art. I did not have any issues with records or insurance. Everything was easily transferred to Cranbrook Dental Offices. I was having problems with a crown and my former dentist could not manage the issue. He was sending me to a specialist. I instead went and saw Dr Banda and his team. You will not regret it. They are a very good unit and will take care of all your dental needs. I am hoping this is my new life long dentist. Get in their and try them out. You will be very happy. read more

Dr Banda is very professional doctor, explained all my options and was very friendly.Because I have no insurance they offered me their plan which was cheap. read more

I started going to Dr. Banda several years ago when I was transferred here for work. It's always hard to find a new dentist but the office was great and so helpful. Even during a very difficult time when I had a dental situation and wasn't in state, Dr. Banda was helpful and available, even by phone after hours! I moved away for a few years but recently came back again and I'm still just as impressed. The staff is always super informed, the office immaculate and the dental hygienists gentle and knowledgeable. Dr. Banda himself is also one of the most personable dentist I've ever dealt with and is so up on all the latest procedures that I feel like I'm in the best hands. I just can't say enough. read more

Our family has been going to Cranbrook Dental for years and we couldn't be more pleased - their service is top notch, friendly, minimal waits and great with our kids. read more

Just returned from a visit to Dr. Banda at the Cranbrook Dental Care practice. A phenomenal experience as always (yes, at a dentist's office, go figure), so I decided to write a review. I noticed I have written a review four years ago. Cranbrook Dental Care has continued to take very good care of the dental care needs of my family of five. Maintenance (cleaning etc.), repair, and orthodontic care. What a great practice, with great dentists, dental hygienists, and administrative staff. All are very professional, nice, and easy to deal with. read more

I am in the final stages of a dental implant. I am being totally honest when I state that after the implant was placed, I followed the pain management instructions (which were clearly typed up with great detail) and did not experience any serious pain after the numbness wore off. I was, and am still, amazed. I have told Dr. Banda that if I didn't see the implant on the monitor, I'd seriously have to wonder if he had really placed it! I really thought that I'd be miserable following the procedure and that was not the case at all. If the patient is 100% compliant with the instructions for pre and post care, having a dental implant can be a 'not so bad' experience. The staff at Cranbrook Dental are absolutely wonderful...My husband and I both agree that the team feels like friends of ours on our dental visits. Dr. Banda even calls his patients to check in on them after major procedures (like my implant). I would highly recommend this Dental Group for any dental procedure. I am very much satisfied! read more

Dr. Banda is a perfectionist ... and that's exactly what you need when someone is dealing with your smile! His staff is warm, welcoming and professional as well. Bravo to the team at Cranbrook Dental. read more

I have been a patient of Dr. Banda's and Cranbrook Dental Care since I moved here 2 1/2 years ago. Their practice is state of the art. They give the best level of care - I'm one of those who has always been scared of the dentist. I've had a couple of preocedures done and they always put me at ease and are always concerned about my needs and my well being. Couldn't ask for more of a practice. read more

Dr Banda and his staff are excellent!! Always friendly, on time and very knowledgeable. We highly recommend! read more

Dr. Banda and his Staff are top-notch! We reached out to Dr. Banda the night before we were heading out of the country to be seen for some emergency dental work. Dr. Banda made a point to come into the office on his normally scheduled day off to see us. His demeanor was kind and caring. He resolved our issue and we had a wonderful time on our vacation. Thank you to Dr. Banda and his Staff for responding quickly, professionally and with much care! read more

They genuinely care about their patients. Dr Banda has superb "bedside" manners. Staff is polite and caring. Procedure went as planned and timely. read more

I recently became a patient of Cranbrook Dental Care and I couldn't be happier with the wonderful service I have experienced while there. The employees are all incredibly welcoming and friendly (not to mention my dental hygienist was GENTLE!!) and Dr. Banda always just has this big smile on his face and pleasant demeanor. I honestly don't mind coming to the dentist which is truly amazing! I would recommend this office to anyone, especially if you have children who might be nervous and have reservations about going to the dentist. read more

I was terrified of dentists because of a traumatic childhood experience with a rough and unpleasant dentist. Dr. Banda has been compassionate and understanding of this . I have had multiple procedures and I don,t think there is anyone else I would trust with my dental care. His staff are courteous and he is very prompt. If there were a 6 star rating I would give it to his practice. I have been going to him for over 15 years! read more