I took my son to Kinder Pediatric Urgent Care on Monday for a sore throat. He was given steroids…read moreand cleared to return to school. On Tuesday, they called to say he actually tested positive for strep and needed to stay home Wednesday. By Thursday, he was still feverish and coughing, so I called to request a school excuse note. The receptionist refused, saying he was only eligible for one day. When I asked to speak with Dr. Ruby, I was told she wasn't there and they "couldn't tell me" when she would be available. I was placed on hold and had to repeat the entire story to another staff member, only to feel questioned over a simple school note request. It took 15 minutes for something that should have been a quick phone call. As someone who works in a medical office, I cannot imagine treating patients this way. If you want to avoid unnecessary aggravation, I would reconsider going here.

The most inconsiderate urgent care. They should show compassion to patients who need urgent…read moreattention, but instead, the staff didn't bother to help us see our baby or find a way for us to do so. The staff, the receptionist, and the Spanish girl with long straight hair, are all very unprofessional. The worst pediatric urgent care I've experienced. I will be trying the Perth Amboy Pediatric Urgent Care.

Dr Emily took good care of my son. It was his one year check up. She was very attentive and did a…read morethorough exam. It's concierge medicine for pediatrics. You pay a monthly fee regardless of visits. I highly recommend.

This practice is one of the recommendations by Rubino OBGYN as it is within the Clark area. It is…read morevery convenient for us to stay around Clark as we live in Linden. The entire clinic is new and very clean. Everything is well organized from the receptionist, nurses and doctors. The doctors rotate so they will work with you depending on the date and time of your availability and which doctor is free that time. We normally prefer Dr. Manocchio as she's seen our baby the very first time at the Summit location. All doctors are polite and personable. Dr. Silva is also great. We highly recommend this practice as you will get a great level of care across the board.

Our experience with Advocare Summit Pediatrics has been deeply troubling. During our infant…read moredaughter Celine's 4-month visit, my wife was called at 8:05 AM and told the appointment would be canceled if she didn't arrive immediately--despite it being the first of the day and an empty waiting room. Rushing with our baby, she tripped outside; I caught Celine before she hit the street. Weeks later, on Nov 7, both of our sons' appointments and Celine's upcoming flu shot were abruptly canceled less than one business day before, with no prior notice. My wife, who had shared she struggles with postpartum depression, was devastated. Repeated attempts to reach the office and Dr. Ramoutar by fax and Doximity went unanswered. A formal complaint has been filed with the NJ Department of Consumer Affairs and Overlook Hospital's Chief Medical Officer for unsafe, dismissive, and unprofessional patient handling.

The doctor and her associates are very good. She spends good time with each of her patients. Never…read morerush ya out. Even though the wait time is big it's still worth the wait. I'll definitely recommend her.

I'm happy with the new doctors there. We were with this practice before it was sold. During…read moretransition to new ownership, it was a little shaky. With their new young doctors, I'm happy with their practice even more. With Dr Santiago retiring & phasing out, I was concerned I would lose the rapport I had with the practice. But Dr Jaini, Dr Hersch and Dr Narwal all have very nice bed side manners. This is what we need in Metuchen. I wish the office staff was a bit more organized but they are transitioning the records from paper to digital charts.

I have been with this practice for a few years now. I have a large blended family with children…read morehaving two different last names. The staff is so great about scheduling and keeping things organized. We are always greeted with a smile. We have seen Dr. Dan, Dr. Howie and Dr. Santiago. Every experience has been great. I'm happy we made the switch, even during this pandemic we haven't experienced "less care".

I love the doctor and the in patient staff that handles you while your getting your procedure done…read morebut the front desk lady with the braids needs customer service training. Her demeanor is upsetting to say the least. She has no sympathy or understanding of how scary and concerned that you or family members and loved ones are getting a medical procedure done. You aren't treated with a Goodmorning or Goodafternoon or a pleasant warm attitude. Front desk set the tone for any establishment . My primary doctor has the most pleasant family greeting workers at the front Desk so this is my only reason for only 4 stars but other than the 1st lady with the braids, everyone else in the staff is 100% & I highly recommend this doctor & staff. :)

I have had great experiences here as a patient. Picking up another patient was something entirely…read moredifferent. I got a call at 9:50, saying the patient had completed the procedure and would be ready to be picked up in 20 minutes after seeing the doctor. I arrived at 10:12, feeling a bit sheepish about being a couple minutes late, and waited at the front door as instructed. And waited. And waited. At 10:40, I called to find out if something was wrong. I was told the patient would see the doctor in a couple minutes, continue waiting out front. At 11:10, still waiting. The patient was discharged at 11:25, an hour and a quarter after I was told to arrive. Seems the doctor got busy, keeping both the patient and myself waiting. I understand that emergencies can happen, but they had my phone, they could have called instead of leaving me uninformed at the door. Better still, they could have waited to summon me at all until the patient went in to see the doctor. The patient would have been delayed, but I could have been doing something useful. They need to get their scheduling and pickup communication protocols in order. In the meantime, bring a book to read while they keep you waiting.

My Dr, Dr. Britni Minifra is more than Outstanding! She's extremely smart, caring, and thorough. I…read morehighly recommend Dr. Manifra, she's the best. BUT BUT BUT, Dr. Minifra is on an extended maternity leave, and left her patients care to her assistant, Denise Hernandez A.P.R.N. On December 18th, I made a video appointment with Denise, during this call everything went well; as usual. I was told by Denise as we ended the call, to follow up in 2 weeks. TWO WEEKS LATER...... I go to MyChart to schedule a follow-up with Denise, and I can't schedule an appointment, there are NO PROVIDERS LISTED!! Also, there was no way to send a message!! I call the office next, and I'm transferred to someone who tells me "You've been discharged from this practice!! SHOCKED!! ME?? WHY?? All that was explained to me was that "They are short staffed". Next, I was told that they would provide 1 month of medication while I find another provider. Now, for most people this might be ok, but for me, I'm on Controled Substance meds, and finding another provider is More than Difficult, and I explained them of this; THEY DID NOT CARE!! Being a patient with 3 chronic conditions in need of continuous medications, this type of behavior should be ILLEGAL!! Doctors take an oath, to "DO NO HARM", these Doctors Harmed Me Terribly!! STAY AWAY FROM THIS PRACTICE AT ALL COSTS!!

This is a complaint about the office staff and who ever the covering physician was today, August…read more13, 2021. At 630 this morning, I realized I had forgotten to pack my thyroid medicine to take with me on vacation to Boston. I called and left a message requesting a prescription be called in for 5 tablets. I gave all of my personal info, and provided the location and phone number of the local CVS, which was in Salem, where we'd be spending the day, as well as my own phone number. I did not receive any call back confirming that the message was received, etc. So I called again, at about 9:35. I was told the prescription had been "called in". Ok, great. We did some sightseeing at I went to the CVS at 11:30 assuming the prescription would be ready or nearly ready. I was told it was never received. Called the Dr office again. I was told that the Dr on duty never looked at it because he was busy with patients. Ok, but I'm a patient also, and I had iniated this request in the early morning, so could they please ask him to do it between patients she said she would ask him to do that. I returned at 1:30... STILL NOTHING. I called the Dr office and was told the same story. We went to lunch. I called the pharmacy at 330. THE PRESCRIPTION WAS A) NOT CALLED IN TO THAT LOCATION, BUT TO ANOTHER ONE IN SALEM; B) THE DR PRESCRIBED *A*FULL*30 DAY* SUPPLY* which I did not ask for, and the prescription coverage denied it because I'm not due for a FULL refill until October. NO KIDDING. BUT I ONLY ASKED FOR F I V E TABLETS. I called the Dr office A G A I N, told them what they did which was WRONG, and they proceeded to pit me.in hold then hand me off to someone who expected me to start from the beginning to explain it to her. NO THANKS. I called the CVS back, worked with the pharmacy to only fill it for 5 tablets, for which I had to pay out of pocket since the INEPT DR OFFICE called in the WRONG QUANTITY so the pharmacy could not run it through my prescription coverage for less than 30 day supply. I. AM. LIVID. I've NEVER dealt with such ineptitude in my life.