Vivid worked with our builder on our house. Yes the builder was a nightmare but it's not our fault…read more We had to deal with him as well. However, we have been trying to reach Bob for over a month and no response, not to phone calls, texts, or emails. Apparently he installed in our house long range internet devices (3 of them) and used a controller he brought with him to connect them. Now our Internet IP has changed and they no longer can connect leaving us with no internet in areas of the house. When we called an external company to help us, we had to pay several of hundreds of dollars to get one of them to work by replacing it with a new one. We have 2 more to go. They can't be accessed because he has control over them. To buy new ones will cost us $259 per piece. This situation is very frustrating and costly where he could probably help us to fix this. We offered him money in one of the emails that we send him to help us fix this. Still nothing. DO NOT USE THEM!!! This is an unkind act!

We have had Bob and his staff at Vivid do a couple of jobs for us, ranging from installing home…read moresecurity systems to upgrading my HT system. He and his team have always been punctual, professional and very knowledgeable and organized during the process. I find Bob to be a very pleasant and down to earth business owner who takes great pride in delivering value and quality technical service. I would not use anyone else for my technical needs. Highly recommend!

Mounted 2 TVs on living room wall and ran cords inside wall and hung the speakers around them…read more Looks pretty awesome!

From the owner: We are a customer centric company that provides “Smart Solutions for a Smarter Home & Office.” We…read morepride ourselves in providing services for any and all mechanical or electronic installation & repair that our commercial and residential customers may need.

Guys where very friendly and accommodating to put in 2 65" TV's side by side on a corner, not the…read moreeasiest thing to do. They also put in a tv in my office as well. Would recommend, very professional

Could not have had a better experience. Brian came out in person to give an estimate to move a TV…read morefrom the downstairs and mount a new one. His crew showed up on time and the work was done perfectly. No wires showing, no mess--completely professional. We were a small job for them and we were treated like VIPs. I highly recommend this company for anything A/V.

DO NOT REFER TO VIVINT! They are refusing to give me the 200 dollars referral because I do not have…read morethe referral number. I decided to go to VIVINT and the gentleman who sold me the system told me if I had any referrals to send them his way. I did so and made a sale for him, but he never responded back after the new system was installed. Not cool nor fair for VIVINT not to honor the referral all because I did not have the referral number. My system was less then three weeks old myself. Either salesmen or technicians told us we needed a referral code. The gentlemen never responded back once the installation was complete. Very disappointed

I'm only given it a one star because there's no zero. Their sales people are cons and their…read morecustomer service stinks. They tricked my mother-in-law into taking an upgrade by telling her there was no charge and charged her over $1000 after installing the upgrades and then told her there's nothing that you can do you have to pay it even though she canceled it within the three day cancel period. Taking advantage of the seniors in my opinion is one of the most shadiest things you can do Beware of Vivint.

The nicest company. Very knowledgeable. I would highly recommend Ethan the owner. The install was…read moreso easy.

The owner Ethan was very knowledgeable and took the time to conduct a walkthrough of our home and…read moreexplain the various options available. He then helped tailor the system to my needs. Installer was very professional and timely. Defiantly recommend this company as they were cheaper and easier to work with than the two ADT reps I spoke with from corporate.