Even though we are 2 hours away, we continue to support this business. This company has friendly…read moreknowledgeable staff and one of the largest amount of bikes I have seen in a store. Well worth the drive

If you are a bicycle enthusiast a stop at this shop is a must. A unique setup, trained bike…read moremechanics, cycle track out back and an amazing assortment of bicycles. We came here as my son grew to exchange used bikes. Now it is my regular bicycle shop, despite living an hour away in Calgary.

Greeted and treated very professional from start to finish. Had my bike checked out and adjusted in…read moreunder 5 minutes. The mechanic was like a pit crew member! Thumbs up to him and the shop! Thank you again for the service and trail advice.

Great professional and friendly bike shop!…read more Took my bike in to fix the front break last Saturday. Evan is great! He identified the problem and fixed it quickly without me having to buy a new part! He then checked the bike gear shifts and lubricated them. Finally he made sure all bults are tight too. Amazing service and great people's store. They are very friendly whether you are a bike pro or a novice. Good vibes and feel like a community store. Check it out wherever you live, it worths the trip to explore here.

Mike was fabulous in determining what type of rider we were. Had regular trek bikes fur three…read moreseasons and then purchased our gazelle electric cm380 and T10. So happy and with the help of Mike advice and expertise. When buying any bike, information of the type of rider you are and what fits those specs is the most important. Sad that they will be moving as the shop was so convenient for riders along fish creek pathways.

It pays to be curious. Last summer's visit to CC Pure was so positive that I had to come back when…read moreI revisited my mountain bike selection journey. I spent the last month researching all things mountain bikes - I bought my last bike in 2001... it's been quite the learning curve. Bikes are in limited supply in Calgary, and some shops are using the global scarcity as a way to pressure a purchase, or at the least, get a 30% deposit. I restarted my search a month ago, beginning at Pure. Great experience. I demoed a couple different bikes. Then, I demoed two more bikes at CC Bow Trail (not so positive - more interested in making a sale than helping me), and then another demo at a Bowness shop (very positive experience). Yesterday, having narrowed down my search, I went back into Pure. Coming in at 5:30pm (they close at 6pm) didn't phase them. Cole was the sales rep and treated me great, as did other guys who helped me choose some pedals. The store was closing, and here Cole is offering me a demo ride. Even though I was somewhat certain about my purchase, Cole never once rushed me or the sale. It was around 6:30pm when I paid for the bike - 30min past closing. Big thanks to the guys at CC Pure. Helpful, patient, kind... and one happy customer with a new Santa Cruz Bronson + new set of clip-in pedals. Sincere gratitude for all the help.

My husband and I were staying in East Village and we stumbled across Rath Bicycle on a Friday…read moreafternoon while browsing through the pop up shops. We were immediately drawn to Laurie and her amazing customer service. She was very understanding of our time constraints and provided us with a map and key spots to visit while we were riding bikes along the Bow River. Unfortunately, 15 minutes after we left on our bikes, we were stuck in a terrential downpour. We ended up stranded at a restaurant until we decided to brave the rain and return the bikes. Laurie offered to let us make up our time if we came back on Sunday. We did just that! We had a great ride and really enjoyed being able to see more of the city by bicycle. We would highly recommend Rath Bicycle!!

From the owner: Rath Bicycles is a local grass roots bike shop in Calgary's East Village, focusing on vintage road…read morebike restoration and city cruiser bike rentals. Open Thursday- Monday but available to meet for rentals and sales on weekdays. Just need to provide 12h notice for bookings.

Great bike shop, courteous and knowledgeable staff. We bought two bikes and in both cases we were…read moreextremely impressed by the level of service.

Fantastic LBS! As a long time mountain biker who has been in shops all over North America, I can…read moresay this is one of the best Local Bike Shops I have been to. Between buying a new Liv for my wife, gear, factory ordering a new Reign 29er, to some service work as well, these guys are awesome. Graham and Andrea, the owners, are always in the shop working directly with customers (not behind some desk, or in a back office). Mechanics are great, and the shop will take care of you whether you want a jersey to a $500 cruiser, to a $8000 frame off build mtn bike, and everything in between. Check Bike Bros Out!!!

From Austin, TX…read more rented a few bikes here w/ a few buds of mine. $8 hr/ gets you some classy, comfortable cruiser bikes. Owner had fresh picked cherry tomatoes up for grabs. Provided everything, just need to show up and roll out.

Poor, unfriendly, condescending service as always. The last time I shopped at BikeBike 8 years ago…read morethe service was awful. I went back today for the first time since and nothing has changed. Sadly, I was forced to go there for a specific product that was out of stock elsewhere in the city. Worst bike shop in Calgary in my opinion. I would recommend The Bike Shop, Ridley's, Bow Cycle, and Bike & Brew if you want friendly, knowledgeable staff. Many years ago, Sean, the owner of BikeBike and I were on a group ride together and we had a conversation about a bike I purchased from his shop. I mentioned that I hadn't brought it back for the first complimentary tune up yet but well over a year expired since I purchased the bike. Sean told me that it was no problem and that he'd still tune it up for me free of charge. I brought the bike in a few days later and he tried to charge me for the tune up. I remined him of the conversation that happened a few days earlier but he denied the conversation ever happened. I don't think you'll see me in 8 years Sean. I do know that anyone with a set of ears will hear about the crappy service that I received 8 years ago as well as last week.

I had the pleasure of dealing with Mark for some repairs that my bike needed. He is very…read moreknowledgeable and friendly. The store was so busy, it was lined up down the block, but I didn't have to wait very long as the staff have a system where they come out and take care of whoever they can. They are doing a remarkable job. It was apparent that Mark was busy, in a rush, and working very hard, but he didn't rush me when it came to getting my needs met. I was very impressed with his professionalism and productivity. The company is lucky to have him and I'm sure they know that. My bike was ready for pickup earlier than expected and he called to let me know I could come pick it up if I wanted rather than just wait for me to come back the following day. The test ride was a success, the parts Mark chose for me based on our phone conversation were better than the original parts. He is very intuitive and knows how to make the customer happy. I maybe could have sourced out better prices, but then I probably wouldn't be on the road yet. The process of taking my mangled bike and getting it in better than original condition was so easy thanks to Mark. I will stay loyal to Bow Cycle and recommend them to others.

I tried to purchase a $3,000 bike from this shop and was let down by their staff and inventory…read moremanagement twice in four days. On Monday, I called to check stock. I was told they could not hold it and to buy online. It sold before I finished work. After I left feedback, their team texted me to apologize and promised they would train their staff better on holding procedure. On Wednesday night, their website showed two of these bikes back in stock. Following their previous instructions, I purchased one immediately and my card was processed. On Thursday, a manager contacted me to cancel the order, claiming someone else bought it first. When I expressed my intense frustration at being misled twice on a $3,000 purchase, the staff was dismissive. When I requested to speak to the owner, the owner called me back simply to defend his broken inventory system and shift all blame away from his business. Taking a customer's money for an item you do not have, and having two issues in a very short time frame is unacceptable. If you are looking to make a major financial investment in a bike, go to a shop that has a functional website and respects your time and interest in the "lifestyle" that is being promoted.

The service is REALLY poor. The guy seemed exceptionally arrogant and could barely answer my…read morequestions with any knowledeable response. Seemed like I could have got better service at Walmart buying produce then a high end bike. The staff actually told me to lock my bike up by the wheel (which is removeable) to secure my bike. Like was he just wanting me to have my bike stolen? Or insulting my intelligence. When I asked him about the gears etc, he gave me a dvd and said watch this. I looked at it and the info referred me back to the store. Super bad service by an arrogant kid and it was totally dissapointing.

Purchased a bike here today and was treated with exceptional customer service. The owner, Brent,…read more was very hands on and made sure that the bike was fitted and that this Cycling novice had everything he needed. Well done. Little known fact- they have a great selection of hockey gear, especially goalie gear on the second floor

Dealing with the shop was awesome! Connor and staff are amazing and knowledgeable! I question the…read morenegative comments immensely. I highly recommend this shop!

DO NOT purchase a bike from the BikeShop. You are better off buying it online. They do not stand by…read morewhat they sell. They mislead my wife when they sold her an electric bike. Within a few months there was a recall advising the bike was not to be ridden. I asked for a refund or replacement and I willing to take a loss from or some assistance they simply said not our problem call Specialized. They are quick to take your money not so quick to stand by what they sell. My wife has an electric bike she cannot ride until Specialized figures out a solution. We are now one year in without a bike. I am calling Specialized and considering legal action against the Bikeshop. Buy your bike anywhere but the Bikeshop.