We had had Kristin from Cranmer's design the kitchen on our $150,000 addition seven years ago and were so happy with the results that we asked her for her help with we decided to downsize to our two-bedroom condo in a 55+ community. On the first job, we had gotten Kristin to design the kitchen, but had used our own contractor. This time, since all we were doing was the kitchen reno, we chose to use Cranmer's contractor, Tom, too. We worked closely with both Kristin and Tom to iron out any details and to prepare for the job so that the cost was reasonable give the size and cost of our unit. While the job was initially rather more expensive than we had wanted, we were all able to work together to come with a great plan at a reasonable cost. We decided on the stock cabinets, rather than semi-custom, to save money and are very happy with our choice. Even the laminate counter-tops look great because we found a beautiful -- rather than builder's grade -- drop-in sink. We completely remodeled the kitchen -- took it down to the studs and started over. While the design and planning were well executed -- the most impressive part of the job was the renovation itself. The work started on a Monday. I don't know method of demolition was used, but I came home to a kitchen that had been completely removed and a sparkling clean space in its place. The work steadily progressed with not a single day passing without some progress being made. Incredibly enough, the job was done by the end of the 4th week. And, the kitchen is beautiful. Great attention to detail. The cost actually ended up to be less than estimated because less electrical work needed to be done than initially thought. Even my neighbors thought it was a wonderful experience. I've heard many compliments about how nice and friendly the crew was. I'm so happy with the result that I'm just waiting to accumulate some funds before I have everyone back to remodel the bathrooms! read more

I have had Cranmer's do a kitchen and bathroom for me. I worked with Tad, who had great references from others in my area for whom he had completed (much larger, bigger budget, and subsequently more beautiful) kitchens. The projects I did were in a duplex in princeton, and the size of each space is SMALL. To stay on budget, we kept the basic layout of the spaces the same. Tad had great ideas to use the space better, but we would have had to move a door and do some other adjustments, and the house is a rental (I'm the landlord) so I wasn't up for the increased investment. If I were living there myself, I would definitely have reconfigured based on his advice and I would have used Wood-Mode cabinets which is what I have in my own house. As it is, I selected Brookhaven (the lower-cost line in Wood-Mode) cabinets in the kitchen. It's been 5 years and the kitchen (with tenants living there) is in great condition, so i can definitely speak to the quality of the cabinets. We used Corian on the counters - easy for tenants. The estimate was spot-on - Tad definitely thinks ahead of time about whether changes to electrical and HVAC will be necessary (we needed to move both to accommodate the new cabinets), so you don't need to worry about significant surprises when it comes to finishing the job. When the whole kitchen was installed, he wasn't thrilled with the appearance of the cabinet at the end of the peninsula and ordered an extra piece of cabinet detail to add to make it look better - he has a good sense of aesthetic and detail. Cranmer's employees who installed the kitchen (and a year later the bathroom) were such genuinely nice people, they were pleasant to be around and were clean. Just a superlative group to work with. I would recommend Cranmer's/Tad Troilo/their whole crew without hesitation. The estimate may come out higher than some competitors, but you won't be faced with change orders later. And the work will be perfect. (Another bonus for me - Tad lives in Princeton, so if you live in the area, he will stop by your project personally to check on the progress.) read more

Although we didn't use them I am still giving them 5 stars. Promptly answered all emails as well as face to face questions. Came out in a timely manner and furnished a decent and honest estimate, that we could present to our insurance company that we were having an issue with at the time. read more

We recently had our kitchen and 4 bathrooms remodeled by Cranmer's. Kristin, our designer was excellent. She was very helpful in every respect as well a being a genuinely nice person. Tom, our project manager was very competent, organized and professional. His staff reflected his leadership. All of the subcontractors that Tom works with were also very good. The finished product was beautiful. This is a very good company to do business with and they have done a lot of work in our neighborhood and were highly recommended. read more

HORRIBLE EXPERIENCE! ZERO STARS. after one year, my $48,000 custom kitchen cabinets started to fall part. ZERO customer service. The absolute WORST place to ever go for kitchen design. read more

Prior to starting my master bathroom renovation I met with several contractors but was most impressed by Kristin at Cranmers. After talking to Kristin we met a few days later to see what she had as far as layout, pricing, products, etc and she pulled out pages of hand drawings and 3D printouts of what the shower, sinks, toilet, colors, and her ideas of lighting were. I would have never thought of the things she did and her vision for the bathroom was unbelievable. She has the talent to see her customers desired style and design a master space tailored to them. The pricing was a sliding scale and they stayed on our budget. Some things we chose to go more on and less on others and she offered her opinion and never pushed for more. After meeting Kristin we met the contractor, Tom. A personable and focused individual with an eye on detail. He was great. He worked closely with Kristin and made every detail a possibility. I had a lot and he never said no or made it feel as though it was too much or too unreasonable. He had great ideas that complemented Kristin's design. As with any demolition there are issues that come up. He would text me and let me know the status and what they were going to do about it. They always made things right. With demo and construction something is bound to happen and they always made it right and true with the finished product. He stayed on schedule which was great too. Tom has great insight and experience from years in the construction business. Tom's crew and sub's: can't say enough about them. They are friendly, respectful, punctual, and man are they hard-working. They cleaned and moped up at the end of each day, contained their tools and equipment to small areas, and respected being in someone else's home. I felt comfortable and at ease with them in my house without me there or if my girlfriend was there by herself. It was a pleasure getting to know them, they are quite friendly. I was very impressed by the sub's, not only did they do great work but they thought about what they were doing and just didn't slab down tile or drop in the counter. They too said if you did this or that it would make it look better in the end. And doing it this or that didn't mean the price went up either. Everyone was great. So great that once we finished the masterbath, I updated the rest of the house with Cranmers. The kitchen being the best part. Kristin had ideas that were simply awesome. Two tone kitchen with a butcher block island. I love my kitchen. When I moved into the house, this is the kitchen I wanted and Kristin, Tom and crew delivered. From the outset, I was just going to do the masterbath and kitchen. But because the work they did was great and they made it easy living in construction we tackled much more. They updated and redesigned an office, two bathrooms and the laundry/mudroom and now they are truly functional spaces they not only look beautiful but make a better use of the space. In the end, I got a high quality house renovation from a company that has high standards and stand behind their work and craftsmanship with a high level of professionalism. Many thanks to Cranmers. We love our new home. read more

Tad and his crew did a great job from design to installation. He designed and installed our kitchen, master bath and kids bath. Tad really helped us with the layout of our kitchen, as well as, color schemes. His crew was always on time, clean and courteous. My wife and I searched kitchens for quite a bit of time and feel Brookhaven and Woodmode were a great combination of quality product vs price. We're very happy to have used Tad for our big project. read more

Cranmer's designed kitchen layout and provided cabinets and advice on other features in the kitchen. My contractor who was working on the project was unable to execute some of the more difficult parts of the kitchen cabinet installation. Since the cabinets had been purchased at Cranmer, I called Tad Troilo to see if he could help. He sent his installers over to the house to trouble shoot and coach my contractor. When that didn't work, he had his own installers come to my house to finish up the project. Tad could not have been more helpful. Advice: Have Cranmer's do your kitchen project from design through installation . read more

I called the company because I needed information about refinishing my Wood Mode kitchen cabinets. I spoke with a lovely lady who was very helpful despite the fact that this is not a type of work that they do. She made my day! Great company that I would go to when I am ready to redo my kitchen! read more

Every Cranmer kitchen and bath we've seen in the area - and there are many - have been both beautiful and perfectly suited to the homeowners esthetic. Tad has great design ideas to address site specific issues. We have their Brookhaven cabinets in our kitchen and they are very good quality at a reasonable price. read more

Our experience with Cranmer's was 100% positive from beginning to end. They took all the stress out of renovating our kitchen/bathroom. Redoing a kitchen could have been very disruptive, but it wasn't. Everyone who worked on the job was professional, respectful, and incredibly skilled - they even worked around our busy family schedule with two kids and two dogs. Above all, the work was right on time; it seemed much faster than we expected, which is different than many stories I have heard from friends who went through kitchen renovations. Working with Tad on the design and finishes was a pleasure; he's knowledgeable and patient, and he understands quality. The design, cabinets, counters, and tile are all even more beautiful and well-made than we expected. The work crew, led by Tom, was exceptionally skilled and efficient. He was at least one step ahead of us each time we had a question. We knew we could trust Tom and his crew, so we did not need to worry about the project. Their workmanship is the highest quality, and they fixed unexpected problems without blinking an eye. In addition, they were fast! The job progressed beautifully and quickly, and the finished product is better than we dreamed. I give Cranmer's the highest possible recommendation. When we have future projects, they will be our only choice. read more

We had Cranmer's remodel our kitchen and we couldn't be more pleased with how everything turned out. Tad the designer was so helpful from day one and really took the time to listen to our wants. He came out to our house several times and then we met with him at the design room in their office several times. The installers, Tom, Dean and Joe were so polite and on time every day. Everyday they cleaned up the work site. They were constantly communicating with us during the whole renovation. I trusted them completely in my home and left them for hours at a time. Once the kitchen was complete, they told us to contact them anytime if an issue comes up. I really can't enough about Cranmer's. read more