I was sent here to Kelly Defeo for my nerve pain that has left me mostly immobile, and received the most horrible treatment I've ever received from any single person in my life. I came to this woman for help, and instead was met with manipulation and bullying attitude.
She was negligent in explaining to me how to properly take a medication, and could have caused my death. She treated me like I was less than human, it's like any patient that is in pain is automatically treated like a drug addict. I fully believe that she should not have been put in this position as a doctor, as she does not seem to have any compassion whatsoever for the well-being of her patients.
I started to dread every visit I had with her, as multiple disrespectful comments were directed at me as well as generally horrible treatment. I started to feel like I needed to video record every visit with her, as the things she was saying were so disrespectful that I doubted others would believe me. She accused me of "chasing the high", and even once said something like "I can treat my patients badly because they have no where else to go". I even witnessed her belittling her own employees on multiple occasions. I tried to explain to her that I'm intellectually disabled and had trouble understanding things, and she instead threatened to stop seeing me.
I tried to get help, to talk to someone higher up or something, but was told there wasn't anyone. So I did the only thing I could think of, which was leave a bad review on Google. Of course, she then called and sent a letter stating that she would not be seeing me any more... Over a review! She even made some remark in the letter about "multiple infringements to their policy", or something like this, so it's clear to me that she's still not getting it... any "infringements" were HER fault! She failed as a doctor to properly direct me as to how I was supposed to take a medication. I worry that she could cause someone's death with her negligence.
Even now, all this time after seeing her, I lie awake at night very often, unable to sleep because of the treatment I received from her. It will haunt me the rest of my life. My pain only reminds me now of my failed attempt at getting help from her, and that apparently if you're in pain and ask for pain meds you're automatically labeled a "red flag".
I couldn't believe a doctor could treat someone this way, I thought doctors were someone you could trust! And of course, like she said there are not any other pain doctors nearby, so I am left here nearly suicidal because of how sick I am with no help available; she may have indirectly caused my death.
Maybe it's just me, but when you tell a doctor your symptoms and how you're at the verge of killing yourself due to them, and the doctor simply laughs at you and doesn't take you seriously, I would say that's pretty awful. read more