This is one review that I never dreamed I would have to write. On May 1st my 15byear old son died…read moreunexpectedly. My husband and I were (and still are) broken and lost. We called Newcomer and we were able to get an appointment with funeral director, Abigail, the next day. The meeting was straightforward and thankfully free of a hard sales pitch. We explained to Abigail what we wanted and she helpfully directed us. Our son's visitation and funeral service were exactly what we wanted. The funeral home staff were very kind and attentive. They frequently approached our immediate family and asked if there was anything they could do to help and repeatedly offered us water. Their kindness and care touched all of us.

Newcomer was recommended by an acquaintance of my dad's for my mother's funeral. They did a…read morewonderful job and explained everything clearly. I would highly recommend them and if we ever need to plan another funeral, they will get my business.

Our Mother had specific instructions for her Celebration of Life. And those of us who knew her…read morewell, knew that her wishes would be the opposite of conventional. Jon Cody and the staff at Buchanan and Cody were extremely flexible and were able to help us make everything mom hoped for happen. Jon was there immediately, when we needed him most and explained everything clearly and accurately. He worked with Mom's church so that her ideas could be realized there as well. Mom's funeral was, without a doubt, a celebration and we owe it all to Buchanan and Cody's caring and capable staff. When all was said and done, mom had a positive balance left and Jon Cody made sure it went to a charity of her choice. No stone was left unturned. My siblings and I greatly appreciate everything Jon and the staff did for us. Tony Thompson, Denver Co.

It is hard to put into words how confusing a family death can be. I was relieved that on one of…read morethe hardest days for us, we had someone knowledgeable and empathetic to guide us through the necessary steps. Jon Cody and staff are competent and kind. He has the ability to walk into a situation filled with grief and still accomplish what needs to be done. Transporting a body from a bed at home to a morgue is something I never want to think about, but he was able to do it with experience and compassion.

I and my sister Debbie went to the crematory to see mom once last time. I was surprised: she was in…read moreremarkably good physical condition for what she'd been through, and what I was afraid I'd see. The cooler did a great job of preserving her. As we visited with her, for the last time before she's cremated this evening, I stroked her hair, told her I loved her, and I was so very sorry, and how desperately I missed her. I kissed her goodby on the forehead, twice, because Debbie was too squeamish to kiss her goodby, and truthfully, Debbie is too short to lean into the cremation container without knocking the whole thing down, an undignified prospect for our mom. Mr. Ralph Bowles and Mr Chris Wooldridge of Gent Funeral Home, in Alton IL did a wonderful job, draping linens to allow us to see mom's face while shielding us from any unpleasantness happening elsewhere. Should you have the sad duty to arrange services for a loved one in the Alton area, Gent Funeral Home does a superior job. Give them a call.

Mr. Tom is a God sent angel with handling my dad's finally journey. I can not say thank you enough…read moreto this company. I truly felt like family and all my questions were patiently answered. It was the first time dealing with this phase of life. I was walked through the process and how much things would cost. The employees were amazing and helped me with his creamation. I am forever grateful to them.

Hi - About a year ago, we made pre-arrangements for our 89 yr old Mom and Jennifer Oliver made the…read moreprocess so easy. On 4/12, our Mom died and Bill Weissenbach was super helpful, genuine, kind, and on the ball to get things all set for our service on 4/15. He and his team gave us the care and comfort we needed. Thanks so much and all the best

The funeral director Tobi was very patient and accommodating. They provided us with a bigger room…read morebc we had a lot of flowers delivered. The funeral home is a family-run business; they have a lot of experience and were professional. The rooms were spacious and clean. Highly recommend.

We used this business for my mom's funeral services and they were wonderful. They were…read morecompassionate, attentive, and made everything run very smoothly. The facilities are spacious, clean, and nicely decorated. There prices were almost 15% below some of their competitors too. We would highly recommend them.

I've had excellent experiences (such as one can have during funeral proceedings) with Richeson…read more(which was called 'Laughlin' before the name change). I've had to deal with several funerals over time with their Home, and my family and I have always received excellent service and care here. They've helped a great deal not just with the initial proceedings, but much of paperwork and other advisement over the course of time, long after any actual responsibility had been satisfied. My grandmother recently passed, but my mother, father, grandfather, and other family have been taken care of there as well. Gideon never left our side, and even after members of other....organizations (some their fault, some not)..... couldn't help us finish the proceedings, Gideon came prepared, prayer in-hand. Very supportive, and his and his Home's acts are things I won't soon forget. I saw Sarah's two-bit review (and the only one, I'll add) above (she only did two, ever, based on her profile), and couldn't help but post. Gideon and his crew deserve better than to be dirtied by someone no one here will ever meet.

the funeral director was rude and unsympathetic . we were incredibly dissatisfied and would not…read morerecommend them to handle the care of your loved ones.

This FH did a great job with our mother. They explained everything in detail and were very helpful…read moreand respectable while we decided what we wanted.

This funeral home is a joke! My mother-in-law just passed away last night! Viewing and funeral is…read moreThursday 11/4/21 and Friday 11/5/21. They carried her out of the house like a bag of trash, and had to lay this tiny lady on the couch before they almost dropped her!!! They have no TV's for slide shows and if you want music you better have CD's because that is all they have is a CD player! Are you kidding me it's 2021! Would not recommend this place to anyone not even for their pets. Wish we could have everything moved to IRWIN'S!! Oh and to top it all off her Obituary is not even on their website. But "they say" it will be on there tomorrow! Like i said what a damn joke!!! It was hard enough losing her and this funeral home is not doing anything to try and make things better!!!