Prompt and fairly priced! Cleaned up well too. Making the appointment was easy and the staff was…read morefriendly.

AWESOME SERVICE! This company goes above and beyond and truly cares about their customers and cares…read moreabout the quality of work they do! I'll admit that I'm a fussy customer, and they have responded to my questions and concerns and answered my calls and texts, even late in the evening. I made a mistake and thought my grills needed replacing so told the guy not to bother cleaning them and realized they did NOT need replacing. They ended up coming back out to put them back in for me (I cleaned them myself because I felt bad that they had to return again.) They sent photos of the inside of my system to show me how clean it looks - like new! It is comforting to know the system in my home is healthy and will bring in fresh clean air. I plan on having regular service with this company. They have a permanent customer!

I scheduled an AC repair appointment with a service window of 2:00-4:00 p.m. At 4:10 p.m., I…read morereceived a call from the main office letting me know the technician was on the way. About 20 minutes later, Cameron arrived at my home. After inspecting my system, Cameron found that the outdoor condenser coil was completely blocked with dirt and dog hair. He explained my repair options: a one-time coil cleaning for about $345, or enrollment in the Advantage Plan, which included the cleaning plus another maintenance visit in six months. The monthly plan was $17.08 +tax for 12 months, or $245 if paid annually. I chose the monthly Advantage Plan membership. I was grateful that Cameron was able to thoroughly clean the coil and get my air conditioning running again. I especially appreciated how clearly he explained how the system works. He told me that when the coil becomes dirty, the refrigerant can't cool properly. As a result, the pressure rises until the high-pressure safety switch shuts the system down to protect it from damage. Cameron also took the time to explain everything included in the Advantage Plan membership and what would be done during the six-month maintenance visit. He was professional, knowledgeable, and patient in answering my questions. I highly recommend Aireserv and their technician, Cameron. He did an outstanding job for me. -- Phil Honsinger Castle Hayne NC

Called my warranty company to fix a dryer vent issue. They sent somebody out. There was two…read morevehicles one was for HVAC and the other one was for a dryer. They had fixed an issue I wasn't really aware of. Which I appreciate. But not the reason I had called my warranty company. So I'm guessing there was just a little bit of a mixup. Anyways, when I had mentioned to the young man that my dryer vent that's connected to my wall was the issue. He said that they don't deal with that. Then I proceeded to ask why there was a dryer car outside keep in mind. I have been very polite. I have not spoken out of words. I asked very politely just because I am the only person home with my two kids. So he proceeds to say yes ma'am I'll go ask the older guy that he was with. So when he went outside to ask. He kind of just started talking about what I had said and laughed about it and then the old man proceeded to laugh with him and kind of mock me because I didn't know what I was talking about. Keep in mind this is not my career nor do I know your day-to-day life. So they come inside he explained to me that he is borrowing his buddies work van. Then kind of tries to mansplain to me that they don't fix that that my warranty doesn't cover it and that I should've told my warranty company what the actual problem was, which I did. I called my warranty company to talk to them as well and they fix the issue. I proceeded to tell them that I heard them laughing at me because they continue to laugh explaining everything to me in front of my face. And I said "yes it's very funny because my door camera works. I heard y'all laughing at me and making fun. " he proceeded to say "we didn't say anything out of the ordinary " which is correct you didn't, but you still proceeded to laugh and mock at me because I didn't know what I was talking about. I am a stay at home mom this is not my career so of course I had questions. Of course I was curious about why there was a dryer car when I specifically called for someone to fix my dryer. I called the company and she just said "I'm sorry you felt that way, they did call me and told me about the situation." I proceeded to tell her that there is very bad people out there that would've reacted way worse than me. I even said thank you and have a good day as the two men left my house. I asked them very politely to leave. I explained all of this to her and she still didn't do anything but say I'm sorry you felt that way if you needed someone out there for the dryer it's gonna be retail price. I just said OK thank you have a good day. I'm completely baffled about how the company handled the situation and how unprofessional they were. They were very nice to my face and did not know that my camera was working due to the toddler look they had on their face like they just snuck a bunch of cookies that they weren't supposed to have. When I mentioned my camera was working. I offered to save the footage and email it to the company and she didn't want it.

Called on Tuesday afternoon to see if they could clean some furniture on Thursday. We were moving…read moreand wanted to have it cleaned before moving it to the new house. Lou was able to accommodate the short notice. He arrived as scheduled and cleaned the upholstery (sofa, loveseat and chair). Looked great and very reasonably priced. He also told us that if, when it dried, we saw spots that needed touched up - he'd come out to the new place and take care of it. That's great service! Highly recommend!

I used Farriss Carpet and Cleaning Service to clean out my HVAC ducts. Highly recommend them!…read more They were prompt and thorough, and they were able to help me put on some new registers and vent covers that I had purchased.

I had a great experience working with Wyatt and Teddy. They were professional from start to finish…read moreand took the time to explain the process and show me the before and after results. Would highly recommend!

From the owner: Our team focuses on customer satisfaction, which has led to a perfect five star review and a…read morereputation of providing professional services with top notch interactions. We are the area's number one Air Duct Cleaning company and will leave your home's HVAC system breathing easy!

Troy and team were friendly and showed up on time. They got right to cleaning the air ducts once…read morethey gave me a quick overview of what they would do. Quoted a price per duct and stuck to it. They were tidy and put everything back in place when they were finished. I would definitely recommend them.

Absolutely fantastic! very quick, clear, and easy communication with the owner when scheduling the…read morework. I was under a time crunch and they were able to come within my time frame, even arriving early! totally explained to me what they were doing, were respectful and thorough in my home while working, and totally cleaned up after themselves. The air in my house already feels better. Highly recommend this local company!!!

Excellent professional company who stands by their work. Reliable. Shows up on time.read more

I was disappointed in the cleaning and polishing of the hardwood floors. The polish wasn't evenly…read moredistributed, leaving streaks. Although a technician came back to fix, he stated he didn't have the polish with him and would come back. Well, you know what happened, he never appeared. Called them on Monday and told them I was disappointed but would not require further service. Would not recommend.

Extremely pleasant to work with and was there to help same day !!! Very professional and made a…read morehuge difference in my house !!! Top Notch definitely recommend Air Medic

I'm surprised by the low reviews. This company was referred to me by my BIL who works with service…read morecompanies all over the area. And to get a referral from him is high praise. This company was professional and helpful from the moment I called to the moment they left our home. I wanted our vents cleaned because I was having allergy issues. When they showed up, they said we didn't need them cleaned because the home is only 3 years old, and they recommend it every 7. So, they did a biocide treatment ($20 per unit) to kill any mold and called it a day. This saved us literally hundreds of dollars! They also diagnosed a blockage issue and repaired it at no additional cost other than the $65 service call. I'd recommend them in a heartbeat.

Robert and Justin representing Stanley Steemer of Hampstead/Wilmington, NC. Cleaned our duct work…read moretoday. They were efficient, polite and very respectful of my wife and myself. although the cost seems a bit pricy we were satisfied that there is no dirt, dust or mold in our HVAC system. Thank you guys for a job well done Howard Orr

I dont like leaving bad reviews but I've given the company a chance to resolve issues and they…read moredidn't. We called for kitchen tile and grout cleaning. Service actually didn't clean the grout nearly to the clean we know is possible. Price also seemed excessive. About a month later we had people tell us we should reach out to company because house is unoccupied and still not ok.. So we did. We got told it was a month and a few days so no possible revisit. We had injuries and disabilities preventing us from doing it, and are selling, so we again paid. This time though, my husband has had a new diagnosis of myasthenia gravis at 70 and fell twice in front of them and clearly needed help. The techs ended the cleaning by telling him that they created work for my disabled husband by not replacing rug under kitchen table and chairs and that we'd have to do it. No one told us this before servicing. They knew this was not possible for him to do. I called the company and told them our concerns and that there'd be an open house the following weekend and manager albeit unsympathetic, said he'd get someone there by Friday and still had door code. Open house occurred Sunday and rugs were not put back as promised. Our realtor lady had to do it. Floor showed areas of lighter and darker grout which is worse than just being dirty . Never again. Next comes the vent cleaning that was done in between floor cleanings. They said they'd be out for an estimate. We arranged to be there even though my husband had just gotten discharged from hospital. We were on our way there when we got a call from them and a sales guy explained that they don't do in person quotes anymore and just wanted me to say all of the air return sizes and number of vents in our home. How the hell can I do that out of my head?? I asked. He said it was an estimate but exact number of vents and air return sizes would be done by tech and price would be adjusted. $1400 we were quoted. The following week, the code was given. Tech arrived and wouldn't start service unless paid in advance. I explained that we didn't have a price only an estimate. He demanded payment and said our quote was the price. I explained that when asked for number of vents I over estimated so I'd get a quote higher than expected and not be surprised by actual quote. He said the price was the price. $1400 to start vent cleaning. I asked what if those numbers were way off? He said he'd throw in a dryer vent cleaning or something. I told him we paid for that already in the quote. He said hed figure out something. Due to hospitalizations we were not able to be there and reluctantly paid. How good of job?? I have no idea. We asked how many actual vents there were and he said he'd throw never counted because it didn't matter. The price was the price. We had 22 vents, not 30 we now found out. We also paid for deodorant in vents. We don't know if that was actually done or not. I kid you not it smelled worse after vent cleaning than before. Can I blame tech? Officially no. But vent cleaning sure wasn't what we expected nor did we expect to get manipulated into accepting an estimate as actual price. We would not have done it if we knew in advance. We will never use Stanley steamer again and fair warning to anyone with disabilities.. they will make work for you instead of helping you! I would have been better off on my hands and knees scrubbing grout with my back injury than all the work and driving they created for us.

Needed some work done to my roof as well as th garage following the hurricane. Called tom, and he…read morecame out and took a look and was very thorough, also gave some great ideas that he could do so I didn't have to replace the entire roof, saved me hundreds of dollars. You can tell he genuinely cares for his customers, as customer care was his top priority. I am very pleased with his work, and would highly recommend him!!

Avoid! Quoted $300 for $100 worth of painting supplies. Took 5 days to do a 2 day job. Late…read moreshowing up and early leaving. The real problem is that while painting my upstairs bathroom they put towelettes into the toilet and clogged it resulting in a overflow through the ceiling into my 1st floor. They were playing the music so loudly they did not hear the toilet water running! Tried to blame it on plumbing, but basically admitted in text messages to putting the towelettes into the toilet! Claim to be GL insured, but refuse to give binder info. Now not showing up to repair the damages. Next step court. (BTW I believe they generate their own reviews on here.) While the work itself was okay and they let me change the paint color after they started. **These are my opinions based on my experience with this contractor**