I've been a long time customer and I just had the worst experience I've ever had in this store. I…read morewalk in and get greeted and asked if I want to start a fitting room for the one item I'm holding, I say no, great, now I can shop.. but nope.. the owner I'm assuming, a woman (who I've heard from previous employees is a bad person) greets me again and asks if I want to start a fitting room.. I said no. I worked in retail, I know what they're doing and it's beyond rude and annoying. I'm an adult, with a job, and an education, I do not take kindly to being a suspected thief or being profiled.. another employee approaches me and ask if I need help or a fitting room, no, I'll ask for help when I need it, I say. Then the owner approaches me again and asked if I want a fitting room, I say no, if you guys don't leave me alone I will leave, do you want me to leave? She said yes. So I dropped my items on the floor and walked out. Little does the owner know, because she's never there, that I am a long time customer and have spent quite a bit of money there over the years.. instead, she treats me like a criminal because I don't like to be bothered by people, especially not her. If I want to carry items around because I'm deciding on outfits or want to see how much I'm racking up as I pile things on my arms (I had 4 items), let me. I'm in gym clothes and have tattoos, so I'm being profiled? But fail to acknowledge I am wearing $130 nikes, and you think I wana steal $18 jeans? Haaaaa.. One of the last times I was in the store buying winter jackets (which I bought 2, and jeans, and t shirts, and under shirts, and a purse) her husband I'm assuming was very kind and pulled some new jackets out for me that were in a new shipment that wasn't completely out yet. Thank you for that. With business practices like this from her coupled with the things I've heard about her and how she has treated previous employees, training employees to be annoying and assume every customer is a thief, while disrespecting long time customers as well as new customers I bet.. I think I see where your business is going. I hope you shape up lady. And to all of your current employees who have been super helpful EVERY SINGLE TIME I've come in, thank you. You deserve to be working for a cooler company and have a better boss.

Just went the other day and the girl welcomed me she was nice so sweet until who i believe was the…read moreboss came. she's so rude and was suspecting me as if i was a thief. I just wanted to shop but she kept asking if i can put my clothes up front and even my own purse. i don't think she can be a store owner if she doesn't even trust her own customers. she's rude to all her customers. never come here.

The lady today at the fitting rooms was extremely rude!! I dont recommend going here if you want…read moregood customer service.

Wouldn't go shopping here especially on a empty as day like today on a Friday unless you want the…read moreworks literally walking fast as fuck to where you keep standing thanks to the associate Ana and her coworkers that made 4 paying customers feel like as if we are shop lifting and for security to be right behind our ass as if we stealing is ridiculous and as soon I'm asking about a manger they wanna be all friendly nope keep the same fucking energy hire new people

Probably the only place in Modesto where I can just get some nice plain tees for a good deal…read more Nothing much else to say about this place. They have good quality clothes. But like flea market style.

T-Shirt Outlet has served me well this past year or so. I am a big fan of the Cotton Heritage…read moreshirts...however, lately, they have not been able to stock and have been running out of sizes. So many times I have been leaving empty-handed. Really wish they can stock sooner. They sell HTV..1 yard for 9.99 on most solid colors. The glitter and other textures vary.

didn't help me out properly , didn't want to refund shoes after my mom said she wasn't sure my dad…read morewas going to like and they said she could bring it back , my mom sent me to just exchange shoes for myself ; they didn't want to honor a refund , didn't make sense , she got them 30 min ago not a day or 2 , the last day refund was literally the date we bought it and i came in after my mom brought them home and my dad said no

I'm in love love love. Great deals. Every show you could possibly imagine. Staff are so helpful and…read morefriendly

She is amazing! She will tell you what suit you but will definitely let you try on ! Quince can be…read morereally stressful but dress choosing was less hectic

Amazing place! Clean and friendly. Best price in the area and customer service. You will everything…read moreyou need here.

I had new zipper replaced on my jacket. The old zipper was black and it matched my jacket. I paid…read more$42 for service. When I went to pick up my jacket, it had silver zipper. I didn't match my jacket or smaller pocket zipper on my jacket. I asked the person why they didn't match same color as the older zipper because it doesn't look good. She said they replaced whatever zipper they had. I asked can they replace it with black. She said it will be $42 more. I told her this is disappointing, it's not right and I'm not happy with the service. She just didn't care. It's sad, they don't care about good service. 0 Stars!

They do the best job. Always pleased with the quality of their services. Also prices are very fair…read morein comparison. Would highly recommend.

The selection is very large, and constantly being stocked…read more The prices are low and I always find gorgeous high end purses and cute t shirts. Only negative thing is that the lines are long, service is slow, and store seems to be constantly understaffed.

Let me start off by saying I have a mini obsession for Ross stores. I live in Stockton , but work…read morein Modesto... So I stop at all of them along the way. This one has to be the WORSE as far as customer service. There is always a exxxxxttttrrraaaa long line at this store and they are rude. So i guess "store policy" is call up the next customer before your receipt is even printed out when you are making your purchase. I can't stand that, but am used to it. On this day I had my bank money bag out and credit card out , the worker calls next customer up . I am irritated by this since my money bag is out. Then she goes even further , while I still am putting my reciept away.... She tells the customer to place her items on the counter with my money and credit card. Really? Have some common sense. I was not taking long at all, no respect for my personal belongings. Im hurrying and drop my credit card as I'm leaving, thank goodness I noticed I dropped it. I ask to speak to management and notify her that I am upset. She gives me a whole speech on how they are timed at the register and I would have to call cooperate. Timed or not, use your head! You don't have the next customer throw thier items damn near on top of your personal items. The table top is small, no excuse for this!