I love this place. They have different sales every week plus you can use your punch card for a discount. The staff are knowledgeable and really friendly to talk to. They also have a huge selection. Never have had an issue with returns. This is the best ecig shop in this area. read more

Rico is the best at Poplar!!! He's always such a delight. He knows so much about all the products. I can always trust his recommendations. We chat it up and seem like we're real friends. Go see Rico. read more

This is my favorite vape store in Memphis! I have come to this store many times and always have a great experience. They have a great selection and are always well stocked. They always have great weekly sales, and I'm a huge fan of their point system! Extra bonus points to all the staff: they are awesome! They are very knowledgeable about everything in the store and are great helping you find what's best for you. They are always so friendly and easy to talk to! read more

This is the best vape store I have ever been in period. Tons of vapes, modes, etc plus all kinds of juices, nic packs, menthol adds and super knowledgeable staff. They've got it going on and get a text every weekend for wicked good specials. A definite vape fav! Here is an example of the specials every weekend that I get by text every Saturday morning ( I got this one today 5/26/18 ): Create-A-Cig THREE day sale! Sat-Mon, come in and get all premium juice at buy one, get one 50% off (second of equal or lesser value)! Five or more coils are 20% off! All Smok kits are 15% off, and all Samsung and LG batteries are $9.99! Come see the brand new luminous Espion kit! These folks are all about customer loyalty and marketing to their base. They now have a line of their own juices made from top quality ingredients with a nice selection. On my last visit I was talking to the person at the counter about the way I mix my different juices to get the perfect vape for my taste and he recommended and he recommended a juice I had not heard of called "DRGN SPIT" which is made with dragon fruit with a menthol rich kick made by Beast ejuices and he was spot on, it is outstanding. While it has 6mg of nicotine I like mine a little higher so no problem. You can buy a Sapphyre Nic pack for $1.50 that you add to the bottle, the pack adds 6mg to a 30mil bottle, 3mg to a 60mil bottle, etc. They are not allowed to mix the nic pack for you but it's easy. They also will give you additional supplemental liquids, like in my case pure menthol, so you can further customize your juice, nice. The store is very well stocked with a huge selection of vape juices, lots of new vapes, parts, supplies and basically everything you need for your vaping needs. They don't sell anything else like other shops, they just do one thing right. I highly recommend this business located in a strip mall next door to the UPS store with lots of parking. I am headed out shortly to take advantage of the 50% off my 60mil Loyalty melonade, saving $$$ makes me happy. read more

They are good for an emergency- like if your glass breaks or you need a coil - other than that; they are snobby and expensive

Great place to get vapes etc. Staff extremely friendly and knowledgeable. I do not shop anywhere else for my vaping supplies.

Best Vape Store in Memphis. Very knowledgeable staff and willing to go the extra mile to help a guest. Walked in the other day with the faulty coil, replaced it for free. Great staff, Great selection. B.C read more

I don't vape but they helped my boyfriend who does. They are very friendly and respectful. Try the Earl Grey Tea it smells wonderful. The store also is nicely decorated and doesn't feel like most vape stores I've been in. Bonus they have a vintage rock'n sock'n robots toy The staff is very knowledgeable. Thank you guys for all that you do! read more

This place is fantastic! The store is so clean and the display cases are arranged step by step So that there is little confusion when you are ready to kick the stinky habit and switch to a healthier alternative! I have seen two different sales pitches, one with a step by step pricing, which can be very overwhelming, and the other with a whole package pricinge. Its a little steep to get started but the switch quickly pays for itself and then you go to saving SO MUCH MONEY! Create a Cig has an endless amount of flavors and can make any flavor you could imagine (insert Sonics drink flavor combinations jingle here). They will sit with you and allow you to try any flavor before you buy and they have a 7 day flavor guarantee. They also have many different Vapes to choose from so that you can pick one to fit your need or lifestyle, and like everything else here, it is all customizable! I also have to give a shout out to their customer service, in a time when that seriously lacks in our society they have definitely picked up the slack. I have never been in there where I haven't had a pleasant experience, everyone is so patient, helpful and nice! It's more than just an in and out store, they encourage you to hang around, get to know the employees and the customers. They have massage chairs, giant tv with cable, drinks, game consules and details on making a healthier life with your switch. They also have a great points based loyalty system that results in FREE stuff! read more

Create A Cig is now my go-to vape store. I had become kind of fed up with Vaporwize and their shenanigans (read my review them if you want to know why) and had no idea this place existed until joining yelp. It's not perfect, but good lord is it better than Vaporwize. Join me for Pros and Cons. Let's get cons out of the way: CONS: - Like Vaporwize, they do their flavors using the eyeball method. Its not a huge deal, but sometimes there are slight differences in flavor when one employee tries to recreate a flavor that another made. BUT they do keep a log of custom flavors they make for you, so the difference is way less than their competitor. - They are a little unorganized. Both times I've had to wait a few extra minutes while they picked up several bottles trying to find a certain flavor. Not a huge deal, but don't expect to get in and out rapid fast. - No visible prices. One thing VW does that CAC needs to do is have the prices for everything out in the open. I hate having to constantly ask "How much is this?" - Prices. Their pricing is about the same as VW. Down in Florida (I dunno about anywhere else, maybe online too), liquid is more than a few dollars cheaper. But they do run weekly specials and their rewards program sends a lot of coupons and small freebie stuff. PROS: - The staff. These guys are FFriendly. That's two F's for a double dose of that friendship. Where the staff at VW seems constantly annoyed by you, the folks at CAC are super accommodating. Again, don't go if you're in a hurry or have somewhere to be, they will chat you up for an hour if you let them. On my first visit, Kyle was extremely patient helping me create my flavor. Which reminds me... - Flavor creation. These guys aren't just happy with just letting you try some premade stuff. They actively try to mix up something you will really like. Kyle mixed up various concoctions before I found what I liked and genuinely seemed to enjoy experimenting with the flavors. And if you buy some and end up not liking it, they have a 7 day return policy! - General atmosphere. I would compare CAC to Cheers and VW to whatever the Soup Nazi's soup kitchen was called. That's all I can think of at the moment. While I listed more Cons than Pros, I feel like the Pros almost negated my list of nitpicks. I highly suggest going there. read more

I have been coming to this store for several months now and I really like it. I use to go to a different e-cig store in town for all of my supplies but I have switched to this one. They have a really great selection of juice. The inventory of set-up they carry is geared more toward mod users verses standard equipment users like myself. That doesn't bother me though, I will keep coming back for the juice. The best thing about this store is the staff. They are knowledgeable and helpful. I have been to a hand full of businesses like these here in Memphis, and while traveling. I have found that, in general, the staff at these places are less than interested in helping customers. If you have questions, forget it. They are usually clueless or they just don't give a damn. That is NOT the case at Create A Cig in Memphis. These guys are awesome and it seems like every single staff member enjoys the job. read more

I went to Create A Cig because I was having problems with a leaky tank and they were so helpful. Very knowledgeable and you can tell they're serious about not only setting customers up with the right products, but educating as well. They mix their own flavors and love making up different combinations. After trying a few I got a bottle of "Breakfast of Champions" that I'm really enjoying. There's a huge selection of products for everyone from the first-timers to those folks you see with the elaborate custom setups. I'll definitely be back. read more

The staff is helpful, friendly, and patient. I went in a couple of days ago and was completely new to the concept of e-cigarettes. I just knew that I wanted to quit smoking tobacco cigarettes. The girl behind the counter (I wish I got her name) made some great suggestions and worked to make sure I didn't spend too much money. After I bought my V8 stick, she sat down with me and showed me exactly how to use it. She went step by step in showing me how to take care of it, prime it, and use it. So, the next day, I took my girlfriend with me and she bought one. Again, the staff sat down with her and went through the step by step process. These guys are great and I won't go anywhere else for my e-cigarettes. read more

Chris is the best. .. He is so helpful and knows his vapes and mods and anything to do with vamping. I highly recommend using this vape shop and ask for Chris. read more

Create A Cig - My amazing mod w my new tank! #VAPECLOUDINGNOW - Tobacco Shops Near Me - Memphis, Tennessee

I'll make this simple. Dishonest and lousy customer service. Faulty, overpriced E-cigs. Nice quality e juice. read more

Drew is amazing at this location. He is super friendly along with the rest of the staff! They are all very knowledgable! And great at helping you locate the merchandise and or juice to suit your taste buds and needs! I highly recommend stopping by and checking out their selection! Pearchiwi is some of the best house juice!! read more

The guys working there seem nice enough, but I went in only asking for a new sub ohm tank that didn't leak because the one I had from another store did when turned on its side. A guy said he had just what I needed and then proceeded to sell me a $50 tank that has done nothing but leak way worse than the last one I had did. This one leaks all the time even just standing up on the battery end. I go to bed and wake up to see a little puddle of ejuice under my device every morning. I followed the user directions to the T from day one, looked up possible solutions online that didn't work, and have heard from many sources online that these just often leak. I brought the tank back and told them the issue and they told me a couple more possible solutions, which also didn't help, so maybe I just have a faulty one? I asked if there was anything they could do for me, like maybe swap it out or refund me so I can get something else? I'd only had this one for about 3 weeks... The guy at the counter said "unfortunately, no", but he can sell me another new $50 tank that shouldn't leak for $5 off the price! Whoohoo! No thanks... He also said he doesn't know why the other guy sold me that one as one that wouldn't leak because they are known to do so. I just went online and bought that same $50 tank that he offered for $25 and I won't be back to Create-a-Cig. I guess replacing a $50 tank wasn't worth keeping my wife and I as customers that would have been spending over $150 a month or more for potentially years. They sold me something with the same problem I was trying to get away from but worse then don't want to refund or swap out the faulty item. Just seems like bad business. read more

The only place in town i could find "naked" brand juice. Excellent staff- Drew and Mike went above and beyond to help my friend and i with any questions we could throw at them. A step above other vape shops. read more

Love to the employees at this shop. Always honest and helpful! Very knowledgeable and willing to steer me in the right direction. Great selection! read more

Great service and never short on anything in stock. My first choice for any vaping place in memphis.

Bought house juice they make onsite that had too much sweetner. It destroyed 5 of my coils. Will not give me refund. This is bad business practice. Will NEVER go back. Make sure you know what you're getting because you won't get your money back even if the problem was not your fault. read more

Decided to try to quit smoking so I went to create a cig and the employees were quick to great us and were very knowledgable about their products. My fiancé and I both purchased starter kits. I was very happy with the customer service and the friendliness of all the guys in there. It was also very cool that they let us sign our pack of cigarettes and put them on a wall with others. I would recommend this place to anyone go check it out. read more

I visited your place a year ago while visiting my son. I live in California, ran out of my favorite juice while visiting and found your place. Been vaping for 3 years and have seen many shops open and also close due to mainly lack of employee knowledge or lack of inventory. When I visited Sat and a Sunday I was greeted great and was treated more like a friend then a customer. The juice I was craving they didn't carry, it wasn't a surprise since its hard to find in California also where I live, both days 2 different employees said no problem, we will blend you some up right now. That to me was way above the call of duty, the juice they blended in 2 minutes tasted great and was a complete duplicate from my now empty bottle. I am back in Tennessee and am going for another visit for some custom made juice since they no longer make mine... Will follow up this review after this visit this week. PS, I only remember Sat it was a big guy that helped me and Sun it was a thin young guy that builds custom box mods... read more

What a terrible store with awful customer service. I stopped in to buy some juice and the guy behind the counter tells me he doesn't have any bottles so he can't sell me juice. He said they did have two brands but he doesn't recommend them and I could come back tomorrow because they might have bottles. Meanwhile I look at the bottom shelf and there's suicide bunny right there which is not a brand he named. I definitely don't recommend because god forbid you left home without your juice and you need to buy some. read more

I had a friend pickup a battery on Fri 19 Feb. when he brought it home it was $32.96. It was so overpriced I thought it was a mistake. When he tried to return it today he was told the price was correct and he wouldn't refund the money. This battery was one that sells for $6.50 on he internet with free shipping and $12.50 at another vape shop. Well needless to say that I won't be buying my usual $50.00-75.00 a month with Create A Cig. I don't begrudge anybody a reasonable profit but that is insane. I was pleased up till about a month ago when they had an apparently had a turnover. read more

Worst Experience in a Vape Shop ... Walked in and No one asked if i needed help ... Young Woman with glasses told me she couldn't help me right away because she was busy having small talk with customers. So i stood there a good 5-10 mins waiting to be helped by someone. Got quoted 2-3 different prices on atomizer tanks until the manager of the store finally decided to help me ... read more

You are better off buying your set up online versus here. I have found a new store and buy all my liquids there...if you are a serious buyer or you're new to this stay AWAY!!! They have no clue what they are doing and are waaay over priced!!! The Staff was extremely rude and just let me stand there looking for help when i walked in. Their products are not priced and they just throw prices out at you. 1 guy said an atomizer was $30 and another said $40. I will never visit this place again. read more

I was told that this was the best vape shop in town. When i came in i tried to describe the flavor profile i liked ( while i can be picky i am in no way rude or inconsiderate) the people behind the counter seemed to care less that i was there, it seemed like it was a chore for them to help me find a juice that i wanted. they seemed to have the knowledge but horrible customer service. read more

In regards to the owners comments. 1 I have not referred to anyone in this place as a female. It says he his him not she her hers. It was a heavy set white guy probably somewhere in his twenties with glasses who claimed to be the manager. A younger black guy slight fro and glasses was the one who could not answer my questions. I'm going to assume at this point you will tell either A those guys no longer work there and I should come in or B that they never did either way a friend recommended me and can actually vouch this happened he is still a regular and I was soooo enraged that he recommended me to your store that I called him and actually said "shame on you for sending me there it was awful" and let me tell you something else sir this is the 3rd time you guys have bribed me to come back and now because you can not buy me back as a customer with free stuff I am now a liar! You are furthering my point that this place is a joke. Live with it you provide horrible customer service and harassing me for being a dissatisfied customer does not make you look any better. Live with it your staff provided horrible customer service that day almost 4 months ago now leave me alone!!!! If you continue to hound people online for saying they had a bad experience your business will not survive now for the love of god leave me alone you aren't making me feel better about your company! Also how do you know what day I was there did you really take the time to find me on the camera or are you guessing based on the day I made my review? Either way that's crazy and ridiculous!!!! read more

Terrible customer service, terrible inventory management, and a very unprofessional experience. I went into this store looking for a very specific item. The guy behind the counter told me they were out of stock then proceeded to try to sell me a few more expensive vapes for several minutes, only to then tell me he was out of stock of the batteries for any of them. What a waste of time. The guy was also rude and had a very "know it all" attitude. I will never go to this location again. read more

They employees here are great. Very attentive and knowledgable. It's very clean in the store. Every person that I've met that works here is extremely chill to talk to as well. I wouldn't go anywhere else. read more

I bought $$$$$ of KangerTech Mini Protank V2 . 3 coils failed in one week. When I took them back the people @ create a cig were not interested in resolving the issue at all.The worst customer service ever. read more