Total positive experience from top to bottom. The quality of the cabinets and how beautiful the finish is makes me proud to say CCC built my cabinets. read more

Love CCC!!! I have had the pleasure of working with Jerry and his team for over 15 years and they have been absolutely outstanding to work with on both my client's properties and my personal homes. Building a long-term professional relationship with reliable and exceptional partners like Creative Custom Cabinets has been incredibly valuable to me in the real estate industry. They are hands down THE trusted cabinet supplier that consistently delivers high-quality products and excellent customer service every time I have referred them! This has certainly made a positive impact on my clients' home buying or selling experience and I know they are always treated like family...this is everything to me! Their commitment to professionalism, customer service, and high standards for quality aligns well with the level of service and attention to detail they always provide. So grateful to have them as my #1 trusted Cabinet company in Austin and the surrounding areas! Thank you CCC! read more

Very professional and quality is outstanding!! I was able to recieve great advice from the owner.

Best cabinet experience ever, would definitely recommend to anyone looking for beautiful quality cabinets!

They are the best! Excellent workmanship and customer service. Very happy with my beautiful custom cabinets throughout my house. The price was better than the 2 other quotes I received. read more

Creative Custom Cabinets is the best in the business. Jerry Pennick, the owner, has the highest level of professionalism around. He and the crew are a joy to work with, and they stand by their work to a level I've never seen before. They impressed me at every step of the process. First, Jerry created multiple rounds of custom designs and 3D drawings for us, all for free, to help us land on our final design. He also met with us many times, both at our house and his showroom, to answer all our questions, finalize the design, and walk us through all the options. Again, this was all before he collected any payment. The cabinets themselves are stunning, with incredibly high quality. Regarding standing by their work: after the cabinets were installed, we noticed the toe gap at the bottom wasn't tall enough (our toes kept running into the cabinets). The crew came back many times over the course of the next several weeks to fix the issue to our complete satisfaction. This was not an easy fix, and they put in the time and money to get it right, without asking for any additional payment from us. I simply can't say enough good things about Jerry Pennick and his crew at Creative Custom Cabinets - they are the best and we would use them again in a heartbeat! I recommend working with Jerry through a builder, such as Brad Marshall at IDR Builds - who I also highly recommend - because you'll get the best of what Creative Custom Cabinets has to offer that way. For what it's worth, the negative reviews below that talk about having to provide 100% money down and getting no follow-up service are because those customers chose to work directly with Creative Custom Cabinets, rather than going through a builder. When you go through a builder, you get drawings up front for free, you only have to put 50% down, you get your cabinets quicker than expected, and you get outstanding follow-up service. read more

Disappointed with Creative Custom Cabinets. They're disorganized, expensive and don't seem to care too much about their customer. Always had to call or email multiple times to multiple people there to get an answer. They technically did the job and it's technically decent, but crazy expensive and nowhere near awesome. After installing, they never contacted us back with any kind of follow up. For the price we paid, the service and product and experience just wasn't worth it. I guess during these boom times everyone is busy, but from the sound of these reviews, it looks like we're not the only ones who had a bad experience getting custom cabinets made, and their lousy service and product will eventually come back to bite them in the ass. If I were you, I'd call someone else. read more

I called them to request a meeting to re-work cabinets that they built and installed a few years ago and to build new ones. I was told they were not interested in the job and the gal actually hung up on me! read more

I used Creative Custom Cabinets to replace three of my bathroom cabinets. I cannot say enough good things about this company. They were responsive, professional and VERY high quality. From meeting with the owner Jerry, to all of his employees, we had nothing but a positive experience. I see some of the other comments on here and am confused how someone could have had a bad experience with them. We couldn't be happier and love our new cabinets. I wouldn't think twice before hiring Creative Custom Cabinets for your next project! read more

Been trying to get my cab inets for 2 months, they now told me feb 7, they ask for 100% down, i would hold off using them and this is my 2nd time, 1st time they were great, unresponsive this time to phone calls etc read more

Our builder used this cabinet maker. We've been in the home slightly more than a year. A piece of cabinet trim fell off of our cabinets near the ceiling. Builder warranty has expired and despite being constantly in our neighborhood as it's being built out Creative Custom Cabinets will not repair. I would suggest using a company that can build cabinets that last longer than a year. read more

Creative Custom Cabinets - Cabinetry Near Me - Hutto, Texas

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Where do I start on our miserable experience with this company. If you want to have to clean up your garage from tons of sawdust because they used it as their shop, repair and paint damage to your home, babysit the installer's kid he brought to the job, not get what you paid for until they strong arm more money from you, never show to adjust the doors and glides improperly installed, install 2 months after they said they would, all the while listening to the job supervisor tell you how commercial jobs are their priority. In my direct meeting I found the owner is a rude and condescending bully who has no interest in quality, delivering what you paid for or your satisfaction. Gave these guys top dollar for average cabinets poorly installed with no customer service. They are known in our neighborhood and word has gotten out about this company. Over charge, under deliver-- Creative Custom Cabinets new motto. I think the good reviews are buddies of the owner or paid. read more

We recently remodeled our home. At the heart of our project were new cabinets for the whole home. After visiting several local cabinet companies we decided to proceed with Creative Custom Cabinets in Round Rock. Jerry and his team were great from start to finish. We truly couldn't be happier with the quality and craftsmanship. read more

We hired CCC to do an investment home that we added on to. We could not be more disappointed with the outcome and experience we had with the company after we hired them. First, they required payment in full to do the project which I had not ever done ( I would normally not ever do this and would not ever again) but trusted they would supply us with a quality product and service as they had been referred to us. Second, the cabinets took 6 different visits to get the install done in a 1000 sq. ft addition that cost $17K. Third, none of the cabinets came undamaged or as expected. I am a designer and have worked with the same gentelman previously who is a one-man show who delivered much higher quality and thoughtfully designed cabinets for less money. I thought we were paying for walnut cabinets for the office and what we really paid for, was a cheap, incredibly thin veneer of walnut that upon install had scratches all over it because the finish is so cheap. They had to replace the desktop because it came dinged and I had to request it 5 times. Additionally, the kitchen cabinets were supposed to be an unfinished clear alder which is normally a beautiful wood. Clear alder is not pink, the cabinets were a thin cheap veneer with a pink tone, we had to stain them darker just to get them to look halfway decent. This was the biggest disappointment. The refrigerator and dishwasher panels were sized wrong the first time, the second time they were a different kind of wood and the third time the dishwasher panel was still too small so there is gap. We will have to live it because I was just over dealing with them...I think if you are spending $100K plus its possible they may give you more attention, care and quality into your cabinets...I was using them on this project to make sure they would do a good job and then hire them to do a $250K project, but they lost it on this one!!! read more

Wanted a small project done and they required $500 just for a bid and then once I got the bid they were 3 times more expensive than the 2 other bids I had, but I was already $500 in. I was hoping that at least higher price equaled higher quality but that was quickly shown not to be the case. Delays because their equipment was not working and their lack of customer service forced me to just walk away from my deposit. I would not recommend them to anyone. read more