This is a relatively new store in a shared shopping center. There's plenty of parking. The store is…read moreclean and well lit. They have a wide variety of items for your home office, etc. The value that you pay appear is very affordable for the average consumer. They have plenty of staff that are working while I was there. I saw someone putting together a piece. Another person was doing cleaning and it appeared three people who work there were having a meeting Despite their being enough staff no one greeted me or asked what I needed so I decided to leave and order the items online. The store is not as big as the IKEA near the university, but it has a pretty good selection. I hope that they can improve their customer service.

The IKEA South Charlotte Plan & Order Point opened in mid-October 2024 and while it was crowded at…read morethe time, it has definitely calmed down. Unlike the full IKEA in Charlotte's University neighborhood, this is a much smaller footprint in the Promenade on Providence shopping center. Some similarities exist. The display area upstairs at the other IKEA locations has been shrunk down and this store has several setups of their furniture that you can walk through and get a proper feel for how it might fit in your home. Kitchens, bedrooms, closets, living room areas all set up with shelving, accessories and other accoutrements. A few other display areas with beds and furniture are set up with chairs and tables so that you can test and try out various IKEA pieces. You'll find some smaller accent items - clocks, picture frames, lamps, bedding, etc. Pricing on all is clearly marked. A handful of associates are here, ready and willing to help you with working out the various designs and customizing them for your order. There is no food to be purchased here, sadly. No meatballs or salmon or other great Swedish treats from coolers or from a cafeteria. This is a nice browse but it's not a destination shopping experience. For that, you'll need to drive up to the other store. [Review 73 of 2025 - 4048 in North Carolina - 23641 overall]

I had a great experience with Jeff Lynch. I was greeted everytime I went to the store. I worked…read morewith Bridget. She was helpful & patient with my indecision & helped me work through it. Communication with the store, Bridget & delivery men concerning the time frame of my delivery was exceptional. I was very impressed with Rusty (Gibson) & Justin's (Engelby) professionalism, politeness & all around good nature. The staff I worked with deserve's 5 stars!

Have purchased many appliances from Jeff Lynch. The latest was a washing machine and Kevin & Rick…read morejust installed my new Speed Queen. Great delivery service.

Some prices are great yet some prices are as high as the mall. They do have everything! Everything…read moreyou could ever want for the kitchen plus patio furniture, dishes, cutting boards, etc. I haven't seen nutcracker in years, but they had them here!

Love the selections. Some pricey but you can always find something for your home indoors and…read moreoutdoors.

Great furniture with awesome prices. The inventory changes weekly. Cathy is extremely helpful with…read moredesign ideas!

I had a great experience shopping at Marked Down Furniture. I purchased a bedroom set and a couch,…read moreand I couldn't be happier. Mark and Brianna were phenomenal. They were friendly, knowledgeable, and made the entire process easy and enjoyable. I highly recommend stopping by if you're looking for great quality furniture at amazing prices!

We bought a table and chairs set from here, while the price was good, the quality was not great. We…read morehad the table for a week and it had already scratched. When we ordered the table we ordered additional chairs to go with the set which took longer to arrive. I kindly asked to be refunded for them due to poor quality of the furniture and I would like to replace in the near future. Mark the owner proceeded to tell me he sells hundreds of the tables and never has an issue, and cannot do a refund for my chairs that I no longer wanted. I didn't expect a refund for my table, I didn't even really complain I just didn't want the chairs any longer- since the furniture is poor quality. He very well could have refunded me and kept the chairs just chose not to. I will not return and do not recommend, poor customer service.

We are done ordering from PB!! After years of purchasing PB products I am appalled at how they…read moreconduct business now. We ordered bar stools and were told they would be here in October. Now they say it will be January. We would NEVER have ordered them if we knew they wouldn't be here for the holidays. They will not let us cancel the order even though they aren't scheduled for production until January. The store employees say they have to check with corporate and corporate says it's up to the store. Finally they tell me they have to contact the manufacturer to see if they can be canceled. What?? They aren't even supposed to be made until next year!!! Now we are totally stuck and no one with PB will contact us back. Horrible! They say we will have an answer in 24 - 48 hours but it doesn't happen. I only wish I had read other similar reviews online before we ordered this time. Big mistake!!

I recently bought upholstered furniture from Pottery Barn- a sofa and a chair. The experience was…read moredismal. First of all, it took months between the time I ordered the furniture and the time it was delivered. The sofa was fine but the chair cushions were badly made. They were the wrong dimensions and didn't fit the chair at all, and were badly stuffed and lumpy. And the chair cost $799 + tax. Pottery Barn was apologetic bur actually took no responsibility. The upshot was that I returned the chair. I paid for the chair in full, but Pottery Barn is now telling me to get my cash back I'll have to contact the credit card bank. But the money hasn't been refunded to the card. I want a check from Pottery Barn, but it looks like I'll have to have more aggravation before I get my money back.. I'd advise everyone NOT to buy furniture from them. I gave them a one-star rating only because a no-star rating isn't an option.

This store is so much fun and has so many interesting things just around the corner. From chocolate…read moreto exotic foods, furniture to clothes , toys, and sofa cushions, you'll find all kinds of things you never knew you needed till you saw them. We loaded up on European chocolate!

My wife and I bought a rug online, when it arrived at the store I went to pick it up and everything…read morewent smooth. Got home and the rug had obviously been sitting in a damp area for a long time because it was damp, had mildew and some mold. So obviously took it back for a refund. Well this is where the 1 star comes in. The manager there tried to short change me the taxes stating he can't refund taxes if it was bought online stating I paid taxes in another state. After calling BS and getting stern to the point of argumentative he finally refunded the taxes too. His excuse was taxes are like shipping and handling and he can't refund that which totally BS. Shoppers beware they will try and steal your money if you return online purchases not sure about in store. Won't step foot or spend another dime in any world market.

We recently placed an order for a queen bed, two nightstands and a large chest of drawers…read more Tim was the store associate that assisted us with our order. He answered many questions, gave us all the information we were looking for and more. He allowed us to take stain samples on wood tiles to our design center to match our future floor stain. He was wonderful to work with! We are told our furniture would be ready in 10-12 weeks and they will safely store it there for us if our house isn't yet finished. I feel confident this will be a good transaction and am very impressed by the quality and craftsmanship of the furniture. I also believe the pricing is fair and reasonable.

Just got my new bedroom suite and was astonished how beautiful it is. This is the very best Amish…read morefurniture I've ever owned. Thank you so much for providing me such fine furniture. Uncle Jake's is the best place to go shopping.

Great selection of vintage furniture & decor at a very reasonable price! The customer service was…read moreexcellent ‼

A favorite place of gifts and vintage accessories and furnishings we love to enjoy when we're in…read morethe area.

We had never heard of this store and decided to check it out, having no expectations…read more We were not "Over"-whelmed, but we were pretty whelmed when we entered this bright store, the lamps are on your immediate left upon entry, and there is quite the selection in size and style, and they are all turned on. Straight ahead were welcoming signs, some larger furniture pieces, couches, chairs, accent tables. Lots of seasonal Easter decorations. We soon got caught up in the "cute" (my wife's contribution) and extensive selection of Easter dinnerware, small thoughtful gifts, table settings with both decorative paper plates and ceramic ones. "We are gonna need a cart," she said. We were both finding some great table items at very good prices. With the value pricing, good organization and orderliness of the store, clean wide aisles, and bright lighting, we both thought, "this place is going to give Marshall's a run for its money." Turns out, they are sister stores in the same holding company. Home Sense seemed like an upgraded Marshall's focused on home, leaving out the clothes, shoes, and sometimes sporting equipment of Marshall's. Instead, more emphasis on home decor and decorating, still retaining the cookware and gourmet (ish) foods. Staff was ample through the store and helpful. Bottom line, the prices and selection were fantastic for this decor store. Recognizing it is not a niche, specialty decor store, for a larger chain and also inside their store family, this one is a winner.

Customer service is excellence, the staff is friendly and helpful especially considerate with…read moreanswering questions about the candles and fragrances in the store. The value is flawless and I am very impressed with the variety of options available in the store. It's definitely much more than furniture in the store which is a good thing. Was able to get a few candles and an entire collection of fragrances. I'm quite pleased with the value here and the quality of the products are excellent!