Tried to get them to do some repairs on a chimney. Came out, took pictures and said I'd hear from…read morethem. After 3 or 4 weeks, I called back and was told it would be checked into and they'd get back to me. Another week gas gone by and nothing. I need to get this repair done. If you're too busy or if you consider the job too small, communicate. I have other repairs that I would have considered them for. Not niw.

JWI is wonderful to work with. They are efficient and responsive to your needs when it comes to any…read moreremodel. They recently worked on my mother's assisted living cottage going the extra mile to find a a walk in shower that would fit the small space and it is beautiful. They work to find you the best pricing on cabinets and their work is very clean and they never leave a mess. A few years ago they did a remodel on our business office as well and once again beautiful work and cleanup.

I can't be happier with Atlas Contracting (AC), who installed my new Owens Corning (OC) 40 year…read morewarranty, 130 mph, algae resistant, etc., etc., etc., total roofing system (TRS)! You'll do yourself a big favor to read all of this review. And a much bigger favor to be sure and choose AC for your new TRS! I got quotes from 5 contractors, and AC was far and away The Best! They were the only one to give me in depth materials showing me exactly what TRS I was getting. With synthetic underlayment over the entire roof, starter shingles and drip edge/gutter apron along the edges, hip ridge shingles across the peak, ice and water shield in the valleys, new box roof vents, and new lead plumbing boots, my entire roof's TRS is brand new and ready for any weather! Will and Colin were Fantastic! I couldn't have asked for better or more! They went above and beyond on all matters. Will, the Manager, was my main contact person, and was very knowledgeable, very responsive to my many questions, and very easy to work with. Colin was very helpful and easy to work with too; he even created a support for a spot of my vaulted ceiling with its prior damage to avoid further injury! Their gutter specialist Josh (and his friend) even fixed old issues with my downspouts and dented gutters, and removed an old whiskey rain barrel for me, reinstalling the original downspout. They even rehung a series of zig zag, leaking gutters that wouldn't drain properly over my front door! Will and Colin showed me photos on their large TV in their new showroom off Nandino of other roofs they had done, with various colors, etc., and helped me pick out the best color for my home. Cassa in their office helped me multiple times on the phone and via email, and helped me file my 10 year full, 40 year prorated, warranty with OC. Will had gone through potential upgrades, including a 50 warranty option, etc. And AC gave me a 5 warranty on their workmanship. And to top it off, they gave me far and away the best final price, beating all others by over $1,000! I am so happy I picked them, because there is not a doubt in my mind: They Are Absolutely The BEST! Heh, tell them Tom D sent you. Maybe I'll get some referral checks! And I couldn't be happier to send you to AC. You'll be extremely happy you did.

I am giving the benefit of the doubt to this business from other reviews on here, but I contacted…read morethem and never received any phone call back. They could just be busy, but customer service can only be good if they get back to their customers. I was one of the unfortunate ones who was never contacted back.

Needed to replace an entrance door on the back of our house…read more Responsive: Ron came out that day, sized up the job and gave us a quote. Cooperative: Allowed me to purchase the door and benefit from shopping around. Timely: Arrived ahead of scheduled time and had it completed quicker than I had anticipated. Quite something these days. Attentive: Getting to work directly with the contactor and not a middle man like the big box stores do, means accountability to me the consumer and not the vendor. Came by and inspected his crew's work the day it was completed. These are all thing we hope we get. RJ Home Solutions really did a great job for us. Wont' hesitate to call them again or recommend them to friends. Feels like our personal contractor. Steve and Caryn Ellison

I hate writing negative reviews, they seriously bum me out…read more But...they have to be done. The Monthie scheduler told me they'd call 1-2hrs before coming. They did not, which means we had to wake up our sick infant so they could access the attic space. Very frustrating. Could have been completely avoided with call ahead. The tech that came was combative, had a horrible attitude, and made no effort to address my core concern solely on the basis that I'm not the owner of the property. He got there before me and was unforgivingly rude to my wife. He will not be allowed to return. I can't recommend this company, not necessarily because of their work quality, which appears average though my filter area is really janky, but because their customer service is just poor.

I am disappointed with Monthie's inattention to the single service request I made: to clean up…read moreafter themselves. I asked them to wear booties or remove their boots, which they did not do. And they left drywall dust on the floor when they replaced the thermostat. For my reasons, "leave no trace" is an essential part of contractor services. Monthie did not comply. I'm disappointed because, even tho it may not be a corporate ethos, my personal request was acknowledged then defied by the service technicians.

Great company, arrived on time, completed job, and super nice. Will definitely call them again.read more

I've been using them for 20 years, and they've never let me down. I accidentally called the big,…read moresimilarly-named company with the blue vans this week for service, and they (the other guys) wanted almost $600 to change out a pressure switch. Luckily I had a clue as to what a pressure switch should cost (It's really just a switch) so I paid the service call fee and sent that company packing. I bought and installed my own pressure switch for $30 locally the next day, but that didn't fix it, so I called MY guys at Fayette PLUMBING and HVAC. They quickly diagnosed a blown fuse I'd missed and got me up and running. Stayed another 20 minutes testing the system to see if it would blow again, and so far all is well (knock on wood!) During the wait, the friendly, knowledgeable tech taught me how to read codes on the control board and gave me some great advice on keeping the system running well. Their charge? $100. A great value, any day of the week. HIGHLY RECOMMEND!

The technician was very nice and efficient. He even showed me how to fix the problem myself next…read moretime.

we had a main water line break and Pipe Surgeon came right out - on a Sunday! They ran a new line,…read moreinstalled a new sump pump and pit and installed a new kitchen faucet. They were courteous, took care to cover their shoes when entering the house, and were wonderful to work with. Highly recommend!!!

DO NOT USE THIS COMPANY. Cannot in good faith recommend this company due to its lack of…read moreprofessionalism. 1. When we signed a contract with this company, I was told someone would be in touch to get us scheduled for the installation of our garage door and that it was 1-2 weeks out for installation. No problem with that. But I never received a call to get us on the schedule. I had to reach back out to the company twice to get it scheduled. 2. Once I was scheduled, I never heard from the company again. I received no confirmation call in the days prior to the installation. 3. I was scheduled for installation at 8:00 am on a Monday. I reached out to the company at 8:30 when no one had shown up, and I was told they had a meeting that ran 30 mintues over, but that the team was on their way. They did not show up until 9:30 ( an hour and 30 minutes after my scheduled install time). 4. The same afternoon we had the door installed, there were issues with it catching and not opening/closing properly. 5. I was scheduled for the service team to come out and work on the door the following Thursday at 8:30 am. I made the simple request for the company to call me in advance to let me know they were on their way (I do not live at the location where the service was being performed). Not only did I not receive any sort of call, but the team arrived at 8:00. I only know this because the tenants who live at the location texted me. Zero contact efforts were made on the company's behalf, even though I am the owner of the property. I then called in to speak wiht the manager (Chance) and let him know how displeased I was with the service from the company. It was a very disappointing and disgraceful call as he simply wanted to make excuses for the lack of courtesy and respect I was being shown rather than take ownership of the situation. I am giving a 2 star purely because the installers were lovely and I do not hold them accountable for the lack of professionalism by the "leaders" of the company. The door is okay quality if it decides to work properly mving forward. Time will tell on that one. Needless to say, we will not be using or recommending this company for any furhter or future projects. Disgraceful.

RAYNOR installled two garage doors for us. The entire experience has been smooth and stress free…read more The quality of materials and workmanship, outstanding; and the customer service, exemplary. I cannot overstate how happy we are with our new doors!

I'm sharing my experience so others can make informed decisions…read more During a roofing project at my home using Bluegrass Roofing and Consulting, Georgetown, KY, multiple items were damaged. This included my new composite deck after furniture was dragged across it, a chipped exterior window frame, water intrusion after the roof was removed approximately three hours after rain, a brick knocked loose from the exterior, and several dented gutters. The gutters were replaced and the brick was glued back in place. However, the remaining damage totaled over $3,000 and was not repaired. When I requested repairs, I was told the company could only afford a $250 reimbursement. After I sent a written request asking that the matter be reviewed through their insurance--since the repairs could not be afforded and to seek a fair resolution for the deck damage--I received a letter from their attorney stating that a lien could be placed on my property and that the damages were considered "consequential to the work," citing language in the contract's fine print. I'm posting this to document my personal experience so homeowners understand how damage issues may be handled if they arise during projects with this company.

I cannot say enough good things about this company. Extremely proficient and professional! Very…read moregood about responding to any texts with questions that I sent. Would 10/10 recommend!