Communication was great and very responsive, I received a quote for a job around $700 and found…read moreanother company for the same job for $220, so I found it was a bit crazy indeed.

Professional, courteous and all round nice guy. Price seemed fair for what was done and I'm happy…read more Would definitely recommend to family and friends.

Replaced furnace immediately with hybrid gas/ Heat Pump units…read more Job done fast and very well. Cleanup was great. Applied for rebate for us too. Been a cosy winter. Shadad gave great advice, was honest and helpful, followed up with water heater upgrade to tankless. Very pleased with everything.

Good service; the technicians were polite, efficient, and professional. I would call them again if…read moreneeded.

Kam was fantastic! Very professional, punctual and made sure everything was completed 100%. I would…read morehighly recommend him.

I was very impressed with the fast service and follow up that Kam provided to improve the airflow…read moreof our furnace. Next day confirmation on the part required and replaced it a day later on a Friday evening after 6. Highly recommended.

Parked in my tenant parking while working in another tenant's unit. Refused to move when…read morerequested. Very disrespectful. Violating the quiet enjoyment clause of the tenancy act, which includes my parking stall I pay rent for.

I've paid this company three times to visit my home. I've paid them over $1000 in costs and they…read morehave not found the solution to my issue. They've only given me non-confident theories about what might be wrong with the hook of having to bring them back for another appointment. I'm very disappointed by their services and lack of competence. When it became known that I was unhappy with the progress their office phone support became antagonistic and rude. (Although I will say their service manager still stayed professional). I have contacted another company "Best Way Heating", and they were able to resolve the issues on the first attempt.

In January 2024, I hired Royal Pro Heating to install a new HVAC system (heat pump and furnace)…read more After installation, the system failed to cool the home adequately. This issue persisted for over six months. Despite multiple service visits, the problem remained unresolved. I was repeatedly told the system was functioning properly, even though it clearly was not. He would see it at 78F and claim it was normal. Eventually, many months later, Royal Pro Heating paid for a third-party HVAC specialist to assess the system. That technician identified serious deficiencies and commented that whoever installed the system "doesn't know what they are doing." Following that, further repairs were made--including the installation of a missing filter dryer--but the system still does not cool the home sufficiently. I also raised concerns about inflated charges--for example, a $499 cost for an Ecobee thermostat that typically retails for significantly less--and the delays, mismanagement, and lack of accountability throughout the process. I formally requested partial compensation. In the end, the compensation offered was not sufficient or fair, and the matter remains unresolved.

We contacted Royal Heating, via the webpage, about our gas fireplace that was not firing up. Within…read more24 hours we had an appointment to remedy our problem and Andrew from RH was at our place a day later to repair our fireplace. Very speedy service and a professional job done. We would highly recommend Royal Heating and would not hesitate to call them again for our gas fireplace needs.

Fantastic service! The team was professional, efficient, and friendly from start to finish. Harmeek…read more& Sam did our installation and they were awesome! They did a good job explaining what an expansion tank can do for my house which I really appreciated. My new water heater works perfectly, and the whole process was stress-free. Highly recommend!

Great company to work with. They installed my water heater about 4 years ago. Just recently we were…read morehaving some issues with the T&P releasing water. They were knowledgable and informative on the phone. Their team was there in a timely manner to install an expansion tank and everything has been working beautifully ever since. Thank you!

We've used Heatco twice now, once to replace the furnace burner and the hot water tank a number of…read moreyears ago, the second time just yesterday to replace the complete furnace. Theo was the technician the first visit, and Sia did the recent call, both provided top shelf service. I found them to be on time, accurate, very fair price wise and ultimately highly trustworthy, along with being good people. They won't sell you something you don't need, but also won't just band aid a solution. They will recommend what is necessary to do now with an eye down the road as to what will be your best choice long term. In our case, they could have replaced the blower and other parts on the old furnace for about half the price of a new one (which comes with a 10 year warranty), so the decision was easy to replace the entire unit. Expensive now but don't have to worry about again. Cannot recommend these gentleman and this company enough!

Super impressed with the service. Called me back right away to book an appointment and kept in…read morecontact as well as came on time. He spent a long time trying to figure out the problem with my fireplace, however it ended up he didn't have he part to fix it, so he went away to find out where to get it. After spending two hours on it, he decided he would have to get a specialist to help with it. And he didn't even charge for the time! I really appreciated the professionalism and work to fix it.

Our kitchen sink was draining very slowly. Getting it fixed unfortunately cost me 2 days off of…read morework. One day for the anticipated first appointment of which nobody showed and no calls or updates to the customer were made and a second day to make up for the lack of plumber on the first day. There were many calls made by us to Milani to find out if they were going to send anybody for time for the time window of 8-12 or if we would be pushed back yet another day. I think if we were not persistent with our side of communication it could have been a third day before we got help. Once we finally had a plumber, Raffy was very pleasant and respectful. He answered all of our questions and gave good advice to avoid future problems as well. Raffy was a pleasure to work with and it's unfortunate the events and lack of communication that led up to him showing up were not so impressive. I guess this is a good company for emergencies but we got shafted from the list for not being a major problem as it seemed.

I called Milani to repair my furnace and was disappointed with the overall experience…read more On the first visit, the technician confirmed there was an issue and performed some troubleshooting, but wasn't able to determine the next steps without consulting technical support. Since support wasn't available at the time, a second appointment had to be scheduled. When the technician returned, additional troubleshooting was done, including time spent consulting with technical support. A diagnosis was eventually provided, but there was no clear or practical repair path presented. Instead, I was advised that replacing the furnace would likely be the best option. My main concern is that I was charged over $600 for the service calls and ultimately ended up in essentially the same position I started in: knowing the furnace had a problem, but without a repair solution. When a company charges by the hour, there needs to be trust that the time spent is moving efficiently toward a resolution. What I found particularly frustrating is that obtaining a quote for a furnace replacement is typically free. After spending more than $600, the outcome was a recommendation to replace the unit, which made the value of the repair visits difficult to justify. I ultimately decided not to proceed with Milani for the replacement because the experience did not leave me confident that I would receive good value for the cost.

Jack was AAA in his services and attention to properly installing my central AC! He was honest and…read moreI had a great experience with the work done. The price was fair and I would highly recommend him to any future work that I or any others may need.

Jack is thorough and goes the extra mile to ensure the job is done well. He was able to help me…read morewith a time sensitive installation issue that arose. I will be contacting Jack for all of my future plumbing and heating needs!

Stefano plumbing is now my go to for any plumbing problems. Didn't try to charge me anything before…read moreeven inspecting the problem like most big chains do nowadays. Made sure everything was cleaned like new after job was done, waited until I was happy with my final inspection of the job done before leaving. Very happy with the bill that was very reasonably priced, you can tell the man takes pride with his work. Should have called him earlier instead of wasting 2 hours of my time unsuccessfully trying to clear my deep and stubborn clogged pipe.

I called Stefanos because my sink & shower drains kept clogging & pooling with water. My husband…read moretried Draino and snaking it with tools from CanadianTire, but they kept clogging!? Stefano fit me in the same day I called, which was awesome! He was knowledgable, friendly and professional. He was so kind & let my four year old son (who was very interested in what he was doing) be his "helper" by getting him garbage bags & other safe errands Everything has been draining perfect since with no issues. I would defenitly reccomend using Stefanos Plumbing & Drain Cleaning!