Todd Tech is a great resource. I had an issue with storage room on my computer. The technician,…read moreKenny Klein arrived promptly and fixed the issue quickly and efficiently. He completed it in the initial hour. I am happily satisfied. Thanks!

I could not be more pleased with my first experience calling upon TODD TECH…read more Andrea's customer service skills and Xin's kind expertise made transitioning my mom's 20 year old desk top something that I could live through! As long as they are in business... I will not go anywhere else and nor should you!

Called about a software problem with some games. Told them that it was possible to recreate the…read moreproblem by loading a game auto save and playing a few seconds from that point. They told me that they would not do that, they were no going to play a game to attempt to recreate a problem, even though it was created mere seconds before the problem manifests itself. Complete waste of time contacting them.

In my experience, these guys have done it. They have revamped a very aging MacBook Pro and doubled…read moreits life. For a reasonable price. They also, when confronted with a non-working iPad realized that it had a very simple solution. It simply needed to be charged. It had been the charge cord that was faulty - not the device. They that was free advice. If I ever have a tech problem, or if I know a friend who does, I send them to Necessary Technology!

I dropped off my device over a year ago and despite reaching out SEVERAL times the owner refuses to…read moregive me back my property. HE finally answered my phone call and stated its under lock and key and safe. He has not done any repairs or sent it out to be repaired and refuses to set up a time so I can just retrieve it and go to a different company. DO NOT drop off your product to him. I have had police go to his business and there is little they can do unless I want to press charges and up until now I was giving him the benefit of the doubt.

I dropped off my computer in late June for repair. Communication with Trey, the technician, started…read moreoff fine, but it quickly dropped off. Since then, I've reached out over 40 times between June and today asking for updates--with hardly any response. I did eventually speak with Trey, who told me he had been in and out of the hospital. I was empathetic--but even after that conversation, he continued to miss multiple promised deadlines. As of now, I haven't had any contact since late August and still haven't gotten my computer back. I've since filed a police report. I strongly recommend avoiding this business.

These guys are the best! They go above and beyond to do what's right and in the best interest of…read morethe client. I couldn't appreciate them more.

Checkout my Google review to see how they MANGLED my first generation MacBook Pro!…read more I brought my first generation MacBook Pro in to recover some data. The battery would not fit inside the compartment, besides that the exterior of the laptop was free from any major damage (though it was worn in from 10+ years of use). I was told the brand new (still in package, purchased from Walmart ) flash drive I brought in did not work, so I was put in a situation where it was easiest to purchase what they had. I did not want to complicate things, so I went ahead and gave them the ok... When I went to go pick it up I was kind of surprised at the price, it was a tad bit more than the rough estimate I received over the phone from Ben. But that wasn't an issue, I was excited to finally get my beloved data! I was so excited I did not fully realize how much of a makeover ole' Joe did on my beloved MacBook. It now makes sense why he was pushing me to recycle it, get rid of the evidence of his HORRENDOUS work. My mind is absolutely blown he could keep a straight face when he handed me this laptop. He seemed agitated that I asked him to screw the housing back together, it was literally wide open, you could see the motherboard as clear as day. He snapped it back together and then mentioned there were some more screws, which he did not offer to put back in. So I had to say: "yes Joe I want the screws from my laptop". This would be obvious to anyone besides a Genius like Joe. I would NEVER bring anything to these people EVER again. I literally cannot believe the damage he did to my laptop. He completely ruined it. I had the laptop previously looked at and it would of cost $3-$400 to fix, at the time I opted out to just buy a new laptop and recover the data later. I wanted to hang on to the first generation MacBook Pro because it was something special to me, I liked having the possibility of having it fixed. Now it is literally DEMOLISHED. Look at the final invoice under Notes: "4. Reassembled device ....." Look at the picture! This is what he deems as a "reassembled device". Literally wide open with tons of screws missing and the keyboard completely torn up. Joe you are a Genius!

I was thrilled with the service at the South Portland location. I discovered my I pad screen was…read morecracked around 12pm and by 2:30 it was brand new again! Staff was informative and upsold us on a screen protector with no pressure. 10/10 would recommend to everyone!

I cannot recommend this place enough!!!My entire screen was cracked and needed a new replacement…read more The owner was able to fix it in 10 minutes! He took the time to explain to me the process and how the repair process. I am so grateful for his help! Thank you so much.

My wife's MacBook Pro screen broke and Joshua from Nerdbard was awesome. He replaced it and was…read moregood to go in 3 days. Great job and reasonable price.

Great local business! Saved me a huge headache! I recently purchased a brand new Lenovo from…read moreStaples. Because I was moving, the new laptop got packed away before even coming out of the box. A month later I started up the new Lenovo and the screen immediately began to glitch. My new machine was defective right out of the box. I took it back to Staples thinking it would be a simple exchange. It was not. Their story policy did not all for the return/exchange as i missed the return window for electronics. Staples tried to bring the machine up but the defective monitor did not allow for and repair/diagnosis. Rats! But the machine was still under factory warranty. I placed a trouble ticket on the Lenovo website and was assigned a case on February 2, 2021. I waited about two weeks, thinking I would at least have a follow-up message about my machine. I replied to the email with my case number asking for an estimate. I use my laptop for my writing gig on the side (and to post these Yelp reviews!) Bottom line, I needed to get back on the web ASAP. I frequent Topsham where this unassuming little shop is located on the second floor of suite 2 in Topsham Fair Mall and thought, I'll check it out. I was impressed by the cozy waiting room, masks were being enforced due to covid, and social distance measures were put into place, clear dividers were used to shield customers and staff. I sat down with owner/head tech Josh who specializes in Lenovos. He was sympathetic to my plight and said Lenovo will probably never get back to me, so he offered to take over my repair claim and with his magic connections he'd give them a call. WHAT A RELEIF! I was able to unload my headache and put it in the hands of a professional repair tech who has over 15 years experience in the industry. Mr. Mason provided top-notch customer service, he really empathized with my plight. I trust my machine is in good hands. Skip the big box, check out the Nerd Barn for computer, phone, tablet, etc. repair needs.

I turned on my computer. Well I tried to turn it on. Nothing. NOOOOOO please no I have way too many…read morefiles I haven't backed up in a while. I jiggled the power cord. Nope. I plugged it into different outlets. Nothing! Although I've driven past Focused on You thousands of times on Route One I never stopped in because thankfully I never had a reason until now. Owned and operated by a husband and wife team this is a perfect and pleasant place to arrive freaked out with a seemingly dead computer. The owners used to own and operate the Konika store in Scarborough down the road and have been working with computers and photos since that time (decades). For a total cost of $15 my computer was brought back to life as I waited! Turned out that although I'm a neatnik at home I have neglected to clean the dust out of the inside of my computer. It had blocked the cooling fan so it had almost overheated. In some cases it can catch fire, yikes!

My computer got stuck in "automatic repair" cycle after a Win update. They fixed it and removed 14…read morepieces of malware that my $100/yr "total security". Ignored. Will use them again

My pc tower (yes, I'm old, and I like a big screen) wouldn't start. It made a screeching beeping…read morenoise and wouldn't boot up, which is usually something you hope not to hear. It's done this before. And after opening the tower and fiddling with all the connections it worked again. This time I wasn't so sure. I called Peter and left a message, he called me back in about a minute and told me how to fix my computer For FREE. I got out my rubbing alcohol and put the ram back in and it works fine. Who tells you how to fix it FOR FREE? This is your guy. Call. now....

do not give this man any computer. he is completely incompetent and does not communicate. he will…read moremake any of the issues worse, furthermore doesn't care about side business because per him "makes 10 times more on service calls". he never called me about a screen that he ordered and didn't work for my moms laptop. dropped it off all taken apart at my job and took a photo of the receptionist, which was very scary for her. this man is a hack and has zero communication skills.