We hired Creature Comforts to watch our 2 dogs and feed them 2x per day. As our dogs have a dog door, they only needed to be fed and watered. No exercise was requested, and no extra services of any kind. We originally asked Creature Comforts to watch them for 10 days while we were out of town. Our plans changed, and we adjusted to only 3 days. The price of services are not listed anywhere on the website. She charged $18/visit on regular days and $23/visit on holidays.
They requested an entire packet of information after a home tour and introduction to our pets. Barbara was nice and did take good notes as well as "starting a file". She left the packet with us and requested that we leave it with her along with the payment upon her first arrival. She requested the key be dropped off at her home prior to the start date.
We followed all of the instructions. During our trip, she made no communication efforts with us. We arrived home and the check was gone, but all the paperwork and instructions she requested were still on the table. She made no contact with us after the dates had passed to ensure we had arrived home and our pets received care, or to return our house key.
After a week, we called to get our key back. It was provided to us on a plastic ring with our names on it. When my husband asked what happened to the keyring we had provided with the key she simply stated she didn't know and she couldn't accept any type of keyrings with keys. (i.e., she removed it and did not return it).
As far as we could tell, our dogs had been fed and watered as requested. Nothing in our home was disturbed. But we were not impressed. Honestly, we've had better help from neighbor teenagers for a much lower price. This is a helpful service, but I can't recommend it unless you have no other options. read more