I have had the pleasure of working with Al Pearlman of Burkhardt and Co. in Milford for my personal…read moretax returns in the past. My experience was great as the service was accurate and timely. I know that Al and his team have helped many of other friend both on a personal level and business level and have always heard positive feedback.

We switched our home owners insurance from State Farm over to Walker Insurance this year…read more The main reason we switched is because it saved us about $150 per year, for even better coverage. However, we were overwhelmed by the level of service that Josh brought. He answered all of our questions and really made the switching process simple. If you are shopping around, I'd give these guys a look.

Best-Walker would do well to screen its employees and agents for professionalism before hiring…read more When I called the company last week to request cancellation of services, the person who answered the phone refused to give me her full name, her contact line (just the main number) or transfer me to a superior to help me when my own agent (who came from another agency and has been wonderful for over a decade) was on vacation. After her refusal, she hung up on me. When I called back and I protested about being hung up on, she replied, "You aren't a customer here anymore, so your complaints will fall on deaf ears...I'm not afraid of you." She then hung up on me again. If I had known that switching agencies due to a nearly 50% savings in premiums (nothing personal) would result in such rude and unprofessional treatment, I would not have chosen Best-Walker in the first place.

I just want anyone whom is looking for the type of company that is honest & are real people to the…read morecore and live their lives by your word is your word. Like in the olden days the hand shake was your contract. Well you've come the right honest hard working Family that is there for you always. They go above & beyond. They have become like family in life for us to turn to for our Insurance needs, home, cars, etc. "Heiny Family Insurance" Always for US... We have been with them over 20 years by the way.

Chris, Katie and their team have been wonderful to work with and have saved me Thousands of dollars…read moreon my insurance costs for my personal and business insurance needs. I would recommend anyone call them and you will be pleased with their efforts.

Tom and his team have been fantastic! They really took their time with me to make sure I was…read moregetting the best coverage. I would recommend them to anyone!

An established customer, I called the office today to reconcile some clerical discrepancies (mine,…read morenot theirs) and request document copies. Tawnya took my call and was extremely pleasant and professional. She very efficiently and accurately handled my requests. Highly recommend!

I've used Tracy for both renter's and auto insurance and she has been great for both. The office…read morehas amazing customer service, so shout out to everyone there (especially Tawnya)!

Customer service is so pertinent in any service industry and when it's not received I believe the…read moreconsumer is obligated to share that information. Over the course of my client customer relationship with the Shelonda Peyton agency, it's been hit or miss. I asked for a refund and received all but $1 returned. I asked Miss Peyton's office directly via voice mail and via email through the State Farm customer service department to clarify what the shortage why the shortage, no response from either. I guess the agents mimic how Corporate Office treats its customers. Now the reason for the refund was because State Farm decided my vehicle class was too risky, which caused a spike in my premium I creasing to a monthly cost of 298.32. needless to say, I went on a search to find something more practical and reasonable so with the same coverage I found something a third of the price for the 6-month premium and proceeded to request a refund for one month's premium from State Farm. The company issued a check shorting me $1 I inquired of both the agent and the customer service department why the shortage and have yet to receive a response as to why this was more than 2 weeks ago again is representative of how they treat their customers. In addition prior to me ending my coverage I received a letter from State Farm indicating that they receive some wrong information from a reporting agency namely and LexisNexis which resulted in an increase premium for me they have yet to offer a refund on what they decided or determine was unfair I think it's the term they used and so I'm still waiting on a response from that as well. A one-star rating is too generous for the service or lack of service that I've received.

The gang at Shelonda's office are the best! Our family and friends have been long time clients with…read morethe insurance agency and they have your back when it comes to great services, pricing and product offerings. Great insurance office!

If you need insurance this is hands down the best place to go. They are extremely friendly and…read moreresponsive. I was amazed at how many notable insurance agencies they review to get you the best possible policy. Not only were they great at finding what I needed, but they also explained what everything meant and were able to answer every question I had. Highly recommend!

I was with Butch (who was awesome!) and then Tyler & Dominic took over. They are fantastic! I email…read morethem and get replies right away. They help me find the best rates & any questions I have they have answers for. They're always just an email away and they get everything done in a zip. They're the best!

TJ Johnson truly cares about her clients. She has helped me throughout the years and I always…read morerecommend her to friends and family. She is also invested in her community and does annual coat drives, fundraisers, and community events for families. This past Christmas she had Santa at her office for the community to come by with their children.

Great agent! been dealing with them for quite a while now, always great service! definitely…read morerecommend Tracie and her staff.