We have loved working with Jacob on our auto/home insurance needs. He consistently strikes a great…read morebalance between excellent, competitive pricing, but also tempering that with the right amount of insurance needs. Having been in a serious car accident a few years back with our entire family, we learned the hard way that if we don't have the correct coverages holistically, then it can become very expensive very quickly. Jacob brings many years of experience as a claims specialist in the industry so he's seen it all and has some wild stories about all that (you should ask him!). I couldn't recommend him more highly--he's great! Let him win your business. I think you'll be impressed with his expertise, balance of great price with fantastic service and coverage, AND his genuine care for you as his customer. Last little tidbit, we were on a long road trip a few years back and a rock flew up and shattered our windshield. I texted Jacob just to let him know and within 30 seconds, he had called me, identified a shop that could fix it for us and even went ahead and put his own credit card down as a deposit so he could reserve us an appointment nearly 700 miles away from our home! That's what I call outstanding service!

This guy is awful. He already lost my auto insurance because of his errors and is about to lose my…read morehoneowners insurance because he won't fix my quote. His agency never answers my calls or emails. He claimed my roof was 32 years old and I provided the documentation that it was replaced in 2008 but his still hasn't fix my quote since a week ago. However, he was more than happy to draft my escrow for the inflated amount with a reduced roofing coverage. Don't waste your time or money with him. He is a pathetic insurance agent which always has excuses for his poor customer service.

I called about a chip in my windshield today, not realizing it was covered by my insurance. Crystal…read morehelped me navigate the appointment I had already made with auto glass now. She saved me $160 out of my pocket today and I thank her for her help And kind assistance. Merry Christmas to all at State Farm.

If I could give the Randall Young State Farm Insurance Agency 10 stars, I would. I am 71 years old…read moreand have never had an agent go line by line and explain what each item on the proposed coverage for my home and my vehicle means. I was searching for a different insurance carrier after the one I'd had since 2021 raised my home and auto premiums. I expected my house premium to go up because of all the disasters in our state in 2024. But I was shocked when my car insurance on my 2014 CRV went up by $44 a month. I have not made an auto claim since I was 19 years old. I carry full coverage on my vehicle despite having paid off my auto in 2020. When my agent and I finished comparing my current coverage to the proposed coverage with State Farm, I ended up with more coverage while saving money. I was also impressed with Dylan Trudell's knowledge of their company's products and his patience with me as I asked many questions. I was just not another number. At the end of our hour-long conversation, Dylan invited me to meet their team at their Tulsa, OK agency. I live in Claremore, OK. While on the phone, Dylan also explained the role of each agent and individual who works in their agency. I look forward to meeting them in a couple of weeks. If you are not happy with your current insurer, I urge you to reach out to the Randall Young State Farm Agency.

I cannot say enough good things about Brent Hagar and his staff at State Farm in Jenks, and most…read moreparticularly Ms. Donna. She is the most caring and helpful individual you could ever hope to meet. She stayed up-to-date on my roof claim and called me no less than 5 or 6 times to keep me updated so I could understand the process. If you are looking for an agent you seriously treats you like family and takes the stress out of an otherwise "stressful" situation, please give Ms. Donna a call at Brent Hagar's office. It's clear that his office prioritizes excellent service and Ms. Donna is a shining example of that.

Have used Brent Hagar for years to insure our 31 Townhouses. Great guy easy to work with and…read morehonest. I would recommend him.

This is what UNSOLICITED contact looks like. My call log of unsolicited calls go back to December…read more2018. Could NOT have made my intentions MORE clear to stop contacting me and yet, today, ANOTHER unsolicited call AND text. You were warned. BBB complaint filed and also asking State Farm Insurance of Oklahoma to assist where possible.

We are a fairly new customers to Hunter Chaumont State Farm Agency. We left our previous insurance…read morecompany after 35 years and I'm glad we did. We received a very warm welcome to the State Farm Famly from Sherri Mangrum which immediately made us feel assured that we made the right decision. In the short time with this agency, we had to make several business and personal changes to our insurance. Each time it was a quick and simple email or phone call to Candice Barnes who immediately took care of our needs, and did so with a wonderful attitude. It is so nice to be able to make a phone call and have someone pick up at the other end, who can take care of your needs, as opposed to calling a call center, going through the prompts and speaking to someone who has no idea who you are. They have made us feel like we are their only customer. I highly recommend the Hunter Chaumont State Farm Agency.

Just signed up with State Farm. I had a very important question for this randomly selected agent. I…read morecalled multiple times over the course of two days, including a voicemail, with no response. I switched to a different agent.

Have had Robert Long as our agent for 5+. Years. His staff is very friendly and professional and…read moreaccommodation to our changing needs. I would deffinately recommend this office for anyone shopping for insurance

I have been with State Farm Agent Mark Fugett ever since 1987....They are awesome....I have 2…read morevehicles, 3 houses and 2 life insurance policy with this agency....They have never been anything but nice to me....When I need better coverage they inform me also....If I have a claim to file they respond immediately. Could not ask for a better agent....

How incredibly frustrating to have a company that doesn't monitor e-mails after someone leaves the…read morecompany, to ensure their customers are being taken care of. I have been with Mark Fugett's office less than one year, and have had this happen twice - first when their administrative support person left and then when a relative left. My requests for information and additional coverage went unanswered - and when I called I was told that person had left the company and they couldn't monitor e-mails. In addition, both Brittany and Mark are incredibly rude. The first time I actually spoke to Mark was after I requested our accounts to be transferred to a different State Farm agent. Then Mark called me and told me to request my additional policy/coverage through the new agent, since they had dropped the ball a month ago. He said "apparently we've upset you enough to transfer agents". I explained to him that the same problem happened twice in less than a year - he did not acknowledge, just told me to get my new coverage through the new agent in a few days once the transfer was complete. My guess is I would have never heard from Mark, after phone calls and e-mails to his office, except that I requested a transfer. In this day and age of automation and something as important as ensuring adequate insurance coverage, Mark and his team need to improve their customer service or consider another line of work.