I asked if they have cameras because my car got hit. The only place they have cameras are in…read morethey're own office parking space. The gates are always braking and always open. There's no safety for anyone car who's living here. Now I can't know who has damaged my car with no evidence.

It's been 5 days since I've completed my first month being promised a "perk" for my apartment as a…read moregift for signing a lease with them and not a single thing yet.

I moved in two weeks ago. This apartment is wonderful! It's a small space, but for a single person…read morelike myself, it's right up my alley. The apartment is quiet and the people are nice. The manager worked with me, and was very sweet throughout the entire process. The wooded courtyard is almost like a wooded getaway. They have a beautiful pool, trees all around (my favorite part) and outdoor, state-of-the-art grills cemented in brick next to a gazebo for gatherings. Kids run around and play, which makes the place feel homey, and animals freely roam, which brings more of a natural environment. The apartment I got was completely renovated with beautiful wooden floors and shaggy carpet in the living room and bedroom. As I walked in, the place smelled like cleaning products, which showed me that they deep cleaned before I arrived. They take good care of you. I found very few things wrong upon moving in and it felt like home!

I have had the worst experience trying to get my ac working. Not only did it take two weeks, then…read moreFBM said I wasnt home to let them in....which was not true. Then the jerk person from FBM didn't respond back and the Ferguson guy was an ass too. I pay a lot of rent to be treated so shitty!! Don you suck and Edmond with all your mansplaining, still didn't take care of your custome. Future renters beware. They talk a good game then fall thru with any follow up.... And take no responsibility and don't even try to apologize. Dont fall for it, they suck at taking care of paying residents. And the Ferguson Electrical guy was a rude asshole!!!

In the year of being stuck under a lease with FBM I had many strange bad experiences that I would…read morenever imagine or want anyone else to go through. When we moved into the house we were informed by landlord Josh Tay (easily the worst landlord of all time) that the house had some obvious things that were in need of replacement or repair and to let the company know what was serious. (New AC/Heater, new steps, completely insulate house, new windows, driveway) When maintenance is to be completed, there would be no heads up as to what day or what time they will arrive, some issues would linger for weeks or months, and when they finally arrived, it would always be around 7 am and they would wake you up with their drills or blasting music from their trucks. The employees had no care about anything or anyone. They would pull completely into the yard, on the sidewalk. they would also regularly leave nails and screws scattered all over the property, and purposely throw cigarettes'. Multiple times our internet cable under the house was cut because of the employees, and one time when I went outside to ask them about it, i was greeted with one of the workers full frontal nudity urinating in the very public front yard with plenty of young children and women around, next to our sidewalk to the front door. The entire year we stayed here we never did have a proper working A/C or heater, during the cold season we would have the heat set to 75 and the highest the apartment would get is maybe 60. During the Texas summer there was no point to running the old unit, it was just a waste of electricity. The landlord Josh Tay, is quite fake, no communication, uses cheapest resources and labor, and a blatant liar on more than one occasion. Altogether unfriendly, entirely company based do not care about renter whatsoever, and if you hope to get something at your rental fixed, be prepared to face hillbillies peeing in your VERY IN THE OPEN front yard blasting Green Day at 6 in the morning. If you are thinking about renting through this company, STOP, read this and reconsider.

The management team has horrible customer service....my sister was shown an apartment the last week…read moreof July and she applied immediately. Before the application was completed she was shown the model. After she gave her money, they showed the actual apartment that was ready for her to move in. The apartment had several things wrong with it.....luckily I too photos. As of today they have not called her during this process...the things we have found out was by our contacting them....The manager stated for sure we will know something by noon today...welll....nothing. ...they are even ignoring our calls by look at the caller id...which is what was done when we were in the office to a resident that complains. .....horrrrrrrrible customer service!

Honestly, was a little unsure about moving into these apartments with the things me and my…read moreboyfriend have heard. But we have not had a problem what so ever. If you have a problem they will help you asap. Very friendly and helpful through out the whole process. And they are extremely pet friendly. The first morning I took my dog out there were 6 other owners walking their dogs, not including me. And it is very quiet at night. Which I didn't expect. And the apartments are very nice and spacious. Best decision I've made by choosing Silverton Village Apartments.

The apartments are okay, average. But the main problem is the management. The office manager is…read morenever there. Like literally.. I have call logs that I've called over 30 times a day, and she never answer. There's only 2 employees, the maintenance, and the manager. Helen is a nice person, but she never answers, nor is she in the office. She lives in the same apartments so practically she gets there when she wants and is gone when she wants. I have a video that I have standing outside the office in freezing/raining weather waiting on her to get to the office, during office hours. And when you ask for someone above her she says that she has to contact them by email... weird.. State law is that a landlord is supposed to give you your deposit back in 30 days, well it took 3 months. I tried to contact her to get anything from her, she says she'll call back and doesn't. Another thing Parking is horrible!! Visitors have to register every time they park. HELEN calle me many times to renew my contract, but never once did she mentioned that I had to get a new sticker. She called me about 3 times, and not once did she inform. And I had to pay 300$ to get my car. Certain buildings are the good buildings. The only two complaints I had on my building was the smoke smell from in my closet from my neighbors and also a weird noise in the kitchen that would happen in the morning and the evening coming from the roof.

Love this new apartment to call it my home. Clean and updated is a plus…read more The step by step process was quick and simple. Jimmy answered all of our questions. He was very professional and friendly.

I have stayed here over 5 years and since then we have had 7 different leasing agents 10 different…read moremaintenance men and bought out twice. The quality of these town homes has gone down tremendously. Very loud music at night all night, lots of weed smokers outside, fighting and trash all over property. Ive called the police 4 different times. They just started towing cars, and if you live here with 2 cars they will not give you 2 stickers for both cars. Only if you have a spouse, to me thats discrimination against a single person with 2 cars. Then they charge 300 dollars to get your car out. If you pay rent here you should be allowed 2 cars at a 2 bed room unit single or married. What a load of crap! When I 1st moved in my rent was 697.00 I now pay 1250.00 and I'm only allowed one car at my 2 bed room unit because I'm single! After being here for 5 years what a awesome way to take care of your loyal residents smh.

Property use to be good when owned by pace however it's trash since new owners have taken over! It…read moretakes forever for a work order to be completed. I have been without a/c since Saturday being that they no longer have emergency maintenance, turned in a work order today(Monday) still no a/c nor did I receive a follow up email or call stating when the problem will be resolved! I have 2 kids and need a/c asap!! Smh...customer service sucks!!