They took my money..said they did imspections...never did them and my house is totaled after 6 years of them "managing it" read more

See all

Thought I'd update my review as I've been renting from Cres now for more than two years. I've rented from many places in the city and none of them are this good at taking care of everything that land managers are supposed to do. They have a very professional staff and are always quick at getting back to you when there is any kind of a problem on the property. When any appliance has ever been in need of repair they are always fast at getting it taken care of and I mean anything. They are the best at everything and I am very satisfied with renting from them.I would give them more than five stars if I could! read more

My experience with Cres was above average until recently when I decided to move out. I think their maintenance and repair deserves 5 stars. If there was ever an issue with my apartment, I would receive a phone call within an hour or two. During the spring, they had someone come and cut the grass, which I very much appreciated. They never showed up unannounced. I experienced extreme frustration when I submitted my notice that I would not be renewing my lease. I informed Cres Properties months in advance that I would not be renewing. I never received any information on move out procedures, so I decided to reach out the week before I was scheduled to move out. I received a quick response with a response along the line of "We didn't know you were moving out! You will get charged extra because we didn't know.". I forwarded the original documentation of the email exchange where I submitted my notice. The GM apologized and said she didn't look into my file before emailing me back. Why wouldn't that be the first thing you do instead of accusing me for not giving an appropriate amount of notice? I followed the procedures that the GM gave me and after 1 month, received my security deposit with no breakdown of the charges. I have called numerous times and followed up with an email asking if they could tell me how much they were deducting for each line item. It has been a month of me trying to get in touch, and alas, no response. Unfortunately, I can only give 2 stars for CRES. I am very disappointed in the lack of professionalism and do not recommend having them as your landlord. My college landlord was more professional than this! read more

I rented a house managed by CRES. After signing the lease and getting the keys, the day I moved in a large tree fell over in the back yard damaging the fence and completely filling the back yard. After repeated calls and pleas to CRES, they ultimately did nothing about the tree. The neighbor cut up the part of the tree in their yard and I was forced to painstakingly cut up a huge tree that fell into the yard of the house I just rented! Before moving in, the carpets were not cleaned and had pet spots from previous renter (noted on my move-in checklist). When I moved out, they deducted carpet cleaning from my deposit even though the carpets were in better condition when I received them due to my cleaning them! Overall, CRES is extremely unresponsive and not at all focused on the tenants and their rights as renters. Would not recommend to rent or purchase any property from them. read more

This is a wonderful company to rent from. They are always timely with repairs, and the Manager Rob is the best!

HORRIBLE! They do not care to rent out the units, all they care about is collecting money from owners. They do not answer phones, and have poor communication. Not to mention they are rude! read more

I moved into one of their properties only to find nothing works in this dump! I informed them that the central air isn't working, the refrigerator wasn't getting cold and now the oven doesn't heat properly. Roaches are everywhere and they don't even care!! I had to get Boric Acid to try and keep them down and that isn't even working! The fact that they know all of this really shows me they don't give a fuck about their tenants especially if you have kids to raise. I told them my daughter has asthma and if it gets too hot she can't breathe....I haven't been here a week and I'm ready to get my money back and move! DO NOT GOVE THEM THE TIME OF DAY! THE LINES OF COMMUNICATION ARE BROKEN AND THEY DON'T LIKE ANSWERING THE PHONE! SAVE YOURSELF THE TROUBLE AND FIND SOMEWHERE ELSE TO DO BUSINESS WITH MANAGEMENT THAT CARES! read more

I have been using this company after a terrible experience with another one. They are friendly and pretty honest so far. They only charge what you agree upon with them. No hidden fees or any mysterious charges. They also offer same month funding which is great. I like working with Savannah, she gets things done quickly and is very understanding and friendly. I recommended them to my realtor and will be using them for my other properties. read more

I know, right?? But I believe in giving credit where credit is due. My air conditioner must have gone out some time this afternoon because when I got home from work, at 5:30pm, it was 80 degrees and climbing. It looks like the fan stopped working. I left a voicemail on the maintenance line and less than an hour later, a repairman called me! I'm seriously on cloud 9. He's on his way now. read more

Absolutely worst management company ever! Seriously, if you are ever thinking of renting from the property management co. DO NOT DO IT!! They are the worst crooks and liars. All they care about is the money. They will also try and sneak charge you for things that were not in the lease. They were adding in an additional $50 on top of my rent and when I finally caught on to it they didn't even own up to it, but just removed the charges. Please do yourself a favor and look for a more credible co. You will thank me later. They do not cater or care about their tenants whatsoever. They only care about their owners, and will always take their side even if they're in the wrong. The property I lived in kept having maintenance issues, basement always flooding ect. The owner decides to sell the house and doesn't renew my lease. She ends up having her realtor stalk me and the tenant living above me for showings. She didn't even expect to give 24 hrs. notice. Cres properties did nothing. Nor did they even care. They only backed up there owner. Upon moving out of the unit. They tried to charge me for all these rent and cleaning charges. I left the place cleaner than when I moved in. They took my entire sec dep. then tried to charge me another $1500.00. When I finally got the statement from them I called them and they avoided my calls. Finally got in touch with Becky thru e-mail. I asked her why they were charging me for rent in June and July when I moved out the end of May. They were also sneaking an additional $50 of rent and tried to charge me for all these cleaning charges. It was absolutely crazy how bad of crooks they are. I hope the next person thinking to rent here RUNS FAST!! They will rob you blind!!! read more

DO NOT rent any apartments/homes that's under the care of Cres Properties.... they do not care about their work or your personal belongings. They just throw your things in the trash, please share so others don't have this happen to them!!!! read more

Cres Properties is a terrible company to rent from. It is very clear that they don't value their tenants at all. We have had multiple maintenance requests that take forever to get taken care of. They have no interest in actually maintaining their properties. Customer service is terrible. It's very clear that they only value the property owner side of the relationship and do as little as possible on the tenant side only when they absolutely have to. I would not recommend this company to anyone. Stay away. read more