This review is from a past employee and client standpoint…read more Working for K9 Second Line was one of the most rewarding and enjoyable jobs I've had the pleasure of doing. I worked with the company for about 2 1/2 years and loved forming the relationships with all the furry clients and with Brendan(owner) and Elizabeth (operations manager) . You can rest assured the team members caring for your fur babies will love your pets and give them wonderful care, as I did. They also spend as much time as needed communicating with owners to book services, or answer any questions or concerns you may have. Brendan is one of those bosses that truly appreciates your hard work and always lets you know it. He is honest and fair in all aspects of his business. I have worked for other pet care/boarding business in the New Orleans area and can honestly say I would much rather have my pets stay in the safety and comfort of their home than go to a boarding facility. When I had to go out of town I had no doubts that my dog and cat were in good hands with the K9 team. I got an emails at each visit with an update on how they were doing and pictures. They use an app that lets you tracks what time they come and go from your home, where they walked your dog, and provides you with an update and pictures from the visit. K9 will accommodate all kinds of requests that you need or just want for your pet. I would recommend K9 Second Line to everyone, every time!

I am a penny-pincher and never thought I would hire a dog walking/pet sitting service. When I leave…read morefor long weekends, I usually have neighbors look in and feed my dog. However, during Mardi Gras (a crazy time in the city), we went on a cruise with no cell signal. I decided it was time to call in professionals. I knew that no matter what happened, Brendan and his team are licensed, insured and trained to handle anything related to my dog and were also going to look after my home. The peace of mind was invaluable. Please see the attached photo. They send an email each time they walk your pet -- with photos! I guess most people get these while they're gone, but it was such a treat to read them all when I returned to signal. Thanks guys! This was truly a blessing!

I was a customer of Puppylove for over 10 years with my multiple dogs attending weekly for daycare…read more I've never had any issues until Monday 4/10/23. My daschund (3years old) was attacked & killed by 2 dogs while in the play yard. Being a holiday, the 2 attacking dogs were boarders. I'm giving 1 star only because the owner has promised to make changes so that this never happens again. My point in posting this is to alert anyone considering boarding or daycare for their pet please do your research & make sure that there is adequate staffing & supervision for the animals & policies in place to prevent/ minimize incidents like this. It won't bring Finn back but if I can prevent this happening again, it will be a small measure of closure.

I am going to be in town next week for a friends surgery and since I have no-one to watch my…read morebeloved canine I searched Yelp for boarders near East Jefferson Hospt I came across Puppylove. After a little reasearch I e-mailed this establishment for their status on taking in my hound. I e-mailed them yesterday and still have not heard back from them. After getting no return mail I called and received a voice message telling me the best way to contact was to e-mail! I understand that they may be very busy but at least have the common courtesy to contact me back.

I was given their info from the hotel we are staying at and OMG what a great job they did. I was…read morenever worried about my baby because I knew she was in good hands. I received updates and pics and they made me smile. If you are looking for anything g that has to do with pet care, please call them, you will not be disappointed!

Courtney has been kind and patient with my scaredy cat for years. He's even started coming out to…read moreeat in front of her, and walks around waiting for his food when she does her visits with him. I highly recommend their services to anyone who needs a pet sitter. I really love not having to board my little weirdo, and seeing the proof of life photos and entries in the "journal" in their app make me feel less guilty while away. Extra points for being so good about keys/security system/having documentation of emergency vet and microchip #, etc. I feel totally comfortable having their staff in my home.

The groomer ruined my dog! Cut all the hair off his ears without asking me. He doesn't even look…read morelike he has ears. I don't recommend this groomer. If I had known they would shave my dog's ears I would have taken him to another groomer who could get the mats out without sheering his ears. Owner called me taking no responsibility for their error in not contacting me before taking such drastic actions without my permission. And then hung up on me.

Pet palace killed our dog!!! We boarded two of our dogs at their horrifically negligent facility…read morefor 9-10 days. During their stay, one of our dogs contracted a drug resistant staph infection and stopped eating and drinking. He lost nearly 40 pounds, while they sat back and did nothing until he collapsed on their last day there. They didn't even notify us until it was too late. Our dog was admitted to the dog icu at Med Vet where we spent over 10k trying to save him, but he ultimately died in agony. These people are monsters. They offered no apology, no shred of remorse. If you love your pets, stay far away from these horrible, negligent people.

Nonie's is the best! When we leave town, they check on our cats every day. They clean the litter…read morebox, feed them, play and brush them, and give treats. We always get pictures and updates when they're done to show how our babies are doing. It's been a great experience and we're always happy to know they're in good hands whenever we need to go out of town

Amazing service! I use them regularly and am always so impressed with their team! Each person who…read morecomes is truly top notch and provides professional, competent, and compassionate care to all of my pets (dogs and cats). The communication and pictures post each visit is a plus! 11/10 recommend!

This place is amazing. My boy is very shy and is not around other dogs very often. When I left him…read morefor a few hours he looked accepting of the situation which is a big plus. While not happy that we left him, he was not displaying any symptoms of being afraid or stressed out. We were able to explore NoLa with a sense of peace that we rarely have when leaving him in daycare.

Their team got in touch with me promptly to set up a meet and greet before services started…read more Channing came and took down notes about my two dogs, codes and where everything was located for the dogs. He was so nice and scheduling online is straightforward. With each visit they update me via text before and after the walks and put up photos I can access when I log into their website. Prices are reasonable. SO GLAD to have found a reliable, affordable, and thoughtful team to care for my dogs when I'm away!

They are friendly and professional. Treat my baby with kindness and love. I am glad we decided to…read morebring little Holley to these caring professionals. Thank you

The best! I cannot say enough about the doctors and staff at Lake Animal. I wouldn't trust my…read morebaby's care with anyone else.