This is the worse bank ever. The ATM is out of order a lot. I went today and it's out of order…read moreagain. It's Saturday so the bank is closed. Going to close my account here. I don't recommend this place at all.

The CHASE here in Crescent City is to say the least one of the worst . The staff appears to be very…read moreunhappy and from my experience they don't really care to be dealing with anyone who walks in to this branch. Beyond the unprofessional customer service and for me personally I have an issue with any bank that doesn't honor their own checks. Upon bringing in a CHASE check I was told it exceeded the amount they could cash the check for. Just another shit bank more interested in lining their own pockets than providing good banking services to their customers.

Opened a savings account here to put a settlement I was receiving.and when the settlement was…read morereceived from my Attorney.One of the payments deposited was $1200 dollars short.And nobody could tell me why ..And then when I withdraw the money out of the account the teller wasn't even going to count it back to me ? She wanted to just hand it to me..

Do not bank here with your business. Worst customer service I have seen in a long time.read more

The staff are helpful and pleasant. ATM convenient, even though the big metal parking posts…read morerequire maneuvering a bit to reach the ATM. No complaints.

Mr. Richard Davis,…read more Im sorry to inform you that after researching best my nonprofit and awaiting my letter of determination I researched that going into banks and receiving information of what is offered is the best way to decide prior to opening any account and never give any of your nonprofit information due to your tied into the bank indefinitely and switching is extremely hard after. I went into the branch in Crescent City, Ca 95531 on 1020 3rd street today 2/14/24 between 1-2pm and the teller after stating my interest and recommendations to the bank via Forbes and online information kept informing me that, "I needed to give her my paperwork to make sure Im getting what Im asking for." Again I asked for nonprofit information and was told pretty they dont give that. She doesnt know the APY for her bank for nonprofits and I know it varies from personal checking and banking accounts. This is Ludi crest to me when all over social media including Forbes to do this to make sure your making the right choice, loc al banking staff is A) Knowledgeable of nonprofits, B)relations are adequate for your organization and C) Repour is to standards. This branches employee is lacking all branch skills for Forbes known nonprofit information and guidelines. I was wanting to be clear of my personal choice and give US Bank a new marketing platform by spreading our bank to every school in America. I would love to keep this bank in mind for future endeavor but the employee should be let go(Tiffany Martin). I hope this reaches the p[erson that calls himself a CEO because I too will be held to these standards as one; just because I didnt come inin a suit and tie and have the papers in hand I'm treated differently. I look forward to personally hearing from you and financial support and advisory from you. Im personally not looking for a apology just would like for you to uphold your position and deal with inadequacy. Forbes choice your bank as number one for nonprofits and my type especially followed by Citi and Wells Fargo so this incompetence here being number one astounds me with her standards. I apologize for my horrible experience and wish you personally a good day. Thank you very much for your time, Ryan Freeman I went back into Crescent Citys branch and waited patiently for a desk manager which was on the phone and was called back to the teller and asked for the managers email, which later found out she was the manager which made this 10x worse. Hopefully she finds a new job where she is more knowledgably. Humboldt's branch was called after this experience and Sarah was extremely polite and gave me her email to help. She deserves a pat on the back and a raise. Also like to add I deal with Brookings, Oregon's branch alot over the last 15 years and they too are amazing and wonderful each and everytime ive been in there.

If you need a quick cash loan with SUPER HIGH INTEREST in an EMERGENCY this is an awesome place to…read morehave on hand! U definitely have to pay it back and get out from under it right away or you will go into debt! But in a pinch thank Goodness there are places like this where you can get emergency funds when you need them!!

I went in to the office, while fighting a Panic Attack due to my needing $ for a car payment. Laura…read morewas Very understanding & took the time to explain the different loan options available to me & what I needed to provide to get a loan. Because of Laura's kindness & sincerity, I was able to calm down, focus on what I needed to do, accomplished it & got the loan! Thank you Laura

I would like to say that I have been in this store three times already and each time I have had a…read moregreat experience. The staff Andrea and Natasha have been very professional, polite and took care of my money order needs in a timely manner. I and four other people in line and the staff was considerate to those of us waiting. they also offered us to have a seat and we would not lose our place in line. What a breath of fresh air being in a place that the staff are considerate of their customers and actually enjoy their jobs. This is not an easy job to do as you get different types of customer needs and personalities. So keep the great job up ladies you are appreciated. Kim

Horrible customer service and management is a cop caller for no reason as I was walking out the…read moremanager told the manager in training to call the cops on me and my mother after being denied for the dumbest reason. Is place is a joke. Nothing like the ace I was dealing with in California. Which I was a customer for years.