Imprint Express prints stuff on stuff, basically. You can put your logo on any number of things for…read morepromotional purposes, awards, or just for fun. "Sure," you say, "tons of places do that." But none of them do so with such individual attention, competitive pricing, flexibility, patience, and above-and-beyond customer service. My school wanted to produce a small number of baseball caps with our logo to be given to our biggest donors. From a list we picked Imprint Express. Good choice. Throughout the long process from start to finish we had personal help from a single representative. If you have ever undertaken one of these projects you'll know how fantastic it is to have one person you're working with rather then a mini-call center where instructions are lost in a jumble of bureaucracy and a lack of accountability. They treated us with a small-scale project with incredible attention; like we were some huge contract. They even went so far as to liiterally send a person to our school to go over thread colors with us. I don't know of any other place that would do that. This is old school customer service like it should be.

I stumbled upon Imprint Express on Google when looking for a company to make shirts for the Boston…read moreMarathon...and I'm so happy I found them! They ususally don't take small orders (we only needed 5 shirts) but they were more than happy to work with us. They were so friendly, efficient and helpful! After our 1st meeting with them I had an email with a possible layout within 30mins - amazing! The process from start to finish was seamless. Talk about customer service - Katie even delivered the shirts to my office because of timing! The shirts look GREAT! And I know they are going to get us thru 26.2 miles BOSTON STRONG!!

If I could give less stars I would. Terrible customer service. Owner was dismissive and rude when…read moreMy wife presented a question about an item. " I've been doing this for 20 years I think I know what I'm talking about" he ended up being completely wrong and sold her the wrong product. Never will be back don't recommend a store with that bad of customer service and misleading .. brought wife to tears.

Stellar service, excellent product, well worth the ride from the South Shore. Lovely people,…read moretotally delivered, faster than the estimated time. Cannot recommend highly enough!

I've been ordering from Impact for over 10 years with both professional and volunteer positions…read more They have been great to work with. We have done bulk orders as well as small orders. The design team is great! We needed a last minute design for a co-ed soccer team and they were great with pricing and delivery!

Ordered one sweatshirt and one hat from this Company and was totally ghosted. 2 months and nothing…read more Katie from the design team was the only one who seemed to care. Poor Communication. Poor Customer Service. Poor complaint resolution from the GM and Owner. Would not recommend this Company.

I'm not the type to generally write reviews. However, when I receive customer service care that's…read moreabove and beyond I have to acknowledge it. I've been a Mirror Image print and embroidery customer for the last 16 years. I've experienced first-hand the extra effort and care the entire staff places into getting it right the first time. I'm picky and the staff's attention to detail is second to none. It's so nice to work with a team that still takes pride in their work. This starts at the top with the owner, Rick Roth, and carries thru the entire operation right down to the lovely ladies who catch the hot shirts at the end of the dryer. If you need a job done right, there's no one better in the industry. Mirror Image has played a large part in our own business success. Thank you Mirror Image, you guys are awesome!

Mirror Image is the best ! Quality products - t-shirts, caps, design, .......whatever your…read morepleasure they are superb. Rick and crew are dedicated to their craft and and always take pride in their work. It shows.......Mirror Image is my 'go to place' for design on fabric .......Pat Z.

If you're a huge fan of soccer like I am you're bound to have a few jerseys in your closet. I had…read moreabout 10 that I really wanted to get names on the back so I fired an email off to this place and received a prompt reply. I decided to take one shirt down to see how they did, the guy working the shop was very helpful and understood what I wanted. The shirt took a day to complete as the place was really busy, but I was extremely happy with the product and have since brought all my other shirts down.

So, despite moving from Southie to Somerville, I still play in my beloved Southie softball league…read more One of the league rules is that every team must have a uniform. So, I purchased 15 shirts from a professional connection, but the place I got the shirts told me it was too small of an order to do the screen printing and have numbers specific to each jersey (my guys are picky about that). So, I headed over to "The Spot" and met with Dave, the owner, who happened to be manning the shop. Don't be fooled by his age, this kid knows his stuff. He went trhough all the logistics with me in a snap, had everything in line to the penny, and even offered to help me out with some hats, which I was interested in. He told me everything would be ready in a week, and sure enough, he was faster than that. The logo was exactly what I wanted, all the numbers were correct to the proper shirt sizes, and the price was exactly what he had quoted me. As for the hat, once the rest of my team saw it, they all ponied up the extra cash for their own - and he is going to be able to spin those for us before our first game. Dave is professional, effiecient, and does great work. Anytime I need something like this done, I know right where to go. The only thing I would change is I wish I bought my shirts from him to give him more business.

Derrick was incredibly helpful with ordering my banner. The process was very quick and easy and he…read morewas very fast to respond to my emails. Definitely would order from here again!

Ordered a sign through this company and it was never delivered. They have no receipt that it was…read moreever shipped by their company. Asked for years to get a refund (still waiting). It takes multiple emails to even get a response. Absolutely do not recommend.

They do beautiful embroidery work and made it easy to get exactly what we wanted via email…read morecommunication. Our hats are perfect for our work event with custom logos. Will use them in the future for other corporate swag.

I absolutely love SewRite! Our sports team and scout troops have been getting things for years from…read morethis fantastic establishment! Joanne does a fantastic job of getting sporting apparel embroidered at reasonable prices! The selection is great, and she is always more than helpful. If you're looking for customized embroidery and special order items, give SewRite a try!