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Crestwood Manor

4.1 (8 reviews)
Open • Open 24 hours

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9 years ago

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Mary K.

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3 years ago

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7 years ago

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8 years ago

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9 years ago

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9 years ago

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8 years ago

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9 years ago

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Mary K.

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Ask the Community - Crestwood Manor

Knee replacement. Do you take care of person who getting this done. Who lives alone?

Hi Daralynn D., Crestwood Manor offers physical, occupational and speech therapy programs in our onsite rehabilitation center with comprehensive, individualized care programs specific to your needs. Our beautiful healthcare neighborhood provides a… Read more

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Ivy Rehab Physical Therapy

Ivy Rehab Physical Therapy

3.0(2 reviews)
0.4 mi

I went to Ivy for pain in my left leg that was the result of spinal stenosis. After a limited…read moretherapy session of 6 weeks I was really pain free in that leg. I continue to do the exercises to this time. The office staff were very helpful and pleasant when I was there. I have no complaints about my experience there.

After my first review they got worse. I reported to my scheduled appointment when Kim called my…read morephone to tell me I would NOT be scene due to NJM Comp insurance wasn't approved. Then Kim hung up. I called her back because I was talking when she rudely hung up. I informed her I brought the prescription in and gave it to them Friday afternoon and it was approved. She denied service and didn't even apologize when my insurance adjuster intervened she was treated with the same disregard. Kim stated she'll call me when she receives an approval to schedule an appointment. I went home. Approximately 1/2 hour later she told me I was approved and to come back but she is unprofessional and disrespectful. I'm the patient and I have too much going on with my health to be treated like this. The front desk girls need sensitivity training. Kim when you speak to someone remove the arrogance from your tone and let them respond - don't just slam the phone down. I'm a patient NOT one of your friends. After denying me service the week prior I would have NEVER believed they would do it again (my prescription/insurance was submitted timely). I wouldn't recommend anyone to go there unless you like being embarrassed (discussing bill in front of other patients), profiled, and talked down to by the front desk. It is convenient and close to my house but it's definitely for me. I wasn't valued /appreciated as a patient. I'll rehab my injuries elsewhere.

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Ivy Rehab Physical Therapy
Ivy Rehab Physical Therapy
Ivy Rehab Physical Therapy

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Crestwood Manor - skillednursing - Updated June 2026

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