Our father, Ted Nardolillo, recently passed away after living at Brandywine at the Gables for…read morealmost one year. For most of that time he was physically and mentally competent. But for the last three months his physical health deteriorated substantially and became very depressed and forgetful. In the last month he had hospice care and a 24 hour aid provided by others that were able to provide the appropriate care without having to move him into another room let along another facility. I won't bother comment in any detail about the facility's amenities - the food, the activities, the cleanliness of the facility. They were fine and more than adequate I am sure there are other, more expensive facilities that could provide a higher degree of amenities and more creature comforts. But what was critical to our family, who never thought either of our parents would ever live anywhere but in their own home or with one of their children, was the care and attention paid to their emotional and physical needs. Our father was a warm, funny and caring person. For him to be comfortable he needed to be surrounded by people who what type of person he was and treat him with the care and affection deserved of such a lovable person. Brandywine and the other providers they brought in, were that and more. They truly bonded with him and made sure he was cared for. If food or his meds needed to be prepared in a certain way they went out of their way to accommodate. If he was cranky and depressed as his condition worsened they were patient and sensitive. I could give plenty of examples of the large and little things they did to make our family content that under his most difficult days he was being properly cared for. When the time finally arrived and our father passed away many of the aides, nurses and other staff treated him and us like family. In an occupation where failing health and ultimately death is not an uncommon occurrence they seemed truly touched and concerned by his worsening condition and grieved with us when he passed away. They even attended his services and stayed with us well past the "respectful' time we thought others in similar line of work would spend. My family will never forget the loving care and respect they showed my father and his family. When you see that type of treatment by paid professionals who only got to know him during his final months you can't help but feel lucky that we picked the perfect place for him. Five stars does not do justice for what these people did for our father. Mark and Wayne, two very grateful sons

Good rehab but terrible management they just care about getting insurance money. Fuck these guysread more

Ana Cares Senior Services has provided my husband and me with extraordinary aides. My husband is…read moredisabled and I need help for him to take some of the support I provide and give me a break in caring for him. Ana (owner) is extremely thoughtful and efficient. She provided us with a wonderful aide who is skilled, caring and supportive of my husband plus helpful to me also. Ana's employees have always been responsible, on time and very skilled. We've used many agencies and private hires. Ana comes out on top with her listening to our needs and providing that service. I recommend Ana Cares Senior Services.

My 80 year old mother just had surgery and has been taking care of my 85year old dad. I contacted…read moreAna and she sent an exceptional aide the next day. We have since had the pleasure of working with 2 other exceptional aides and Ana herself, who has personally gone above and beyond to assist my parents. They takes care of everything my parents need, they are kind and personable, and they are bright and thoughtful about the help they give. I HIGHLY recommend Ana Cares.

My dad is in memory care and all the nurses and the whole staff are so caring. They help in anyway…read morethey can. The place is clean, and every time I visit my dad he is showered with clean clothing. They do activities with them, they actually care about the patients. I want to give a big 5 stars to Calli, she helped and went above and beyond to help with the whole Medicaid process. Without her I would have been lost.

I went to this place because I was told that my Primary doctor and his Brother (My wound care…read morespecialist) were here. Upon arrival, I was placed in the wrong bed, so this female who was assigned to my room came in with 4 other people to transferme to the proper bed. Upon doing so, the female fell on top of me and proceded to laugh, as did the 4 other people in the room. I explained that I had a wound on my right leg which was healed but very tender and asked her to please be gentle while turning me over to dress the bed. She grabbed my leg, right where the wound used to be and squeezed so hard I screamed in pain, she said, I'm sorry and laughed as did the other people in the room. After doing the same thing for the sixth time, I kicked them out of my room and was making arrangements to transfer to another facility when the admnistrator and the social worker walked in. Never once asking me why I wanted to leave, instead wanted to make me a bet of a steak dinner, that if I stayed for one night I would love the HELLHOLE. The social worker said he would make arrangements for my transfer with life Ride, to which I told him NO, but he did anyway, when he came back into my room and told me what he did, I threw him out of my room as well. Liferide picked me up 28 times prior and never brought a Barriatric wheelchair. Claiming no one ever told them I needed one, despite me telling them each time. Sure enough they showed up without one, then left. The socialworker called them back and threatened them to come back or else and allowed me to use the Barriatric Wheelchair from WillowSprings, sayinghe would pick it up from Encompass the next Monday. I was discharged from Encompass 9 days later and the Barriatric wheelchair was still at encompass. When I saw my Primary Doctor the week after being discharged, I related to him the incompetence of everyone in that HELLHOLE. HE told me he nor his brother goes there. DO NOT LET ANY FAMILY MEMBER GO TO THIS PLACE, UNLESS YOU WANT TO COLLECT THEIR LIFE INSURANCE MONEY!! I will copy this review and post it on the first page of Google for all to see because I highly doubt that they will allow this post to stay on their website. Avoid this place like the plaque, as the staff that I saw, were relentless in laughing at a patients pain, which it seems they enjoyed causing. PS: I called the social worker up the day I was being discharged from Encompass (Encompass is heaven compared to the HELL of Willow Springs), telling him I will not be held responsible for the at least $400.00 Barriatric Wheelchair that he never came to pick up, as he promised he woud! I gane it a one star because I couldn't give it zero stars or even the negative stars it desreves!!! AFTER POSTING THIS REVIEW THE ADMINISTRATOR CALLED ME AND ... Asked: How can I make this better? I responded to him, that he never even asked me why I wanted to leave, no one did. He said I did ask you, as if I were too senile to remember he never did. I told him after the second time that he lied about asking me why I wanted to leave, there better not be a third. Once again how he could make it better? So I asked him if he really wanted to make it better, fire the woman who did this to me, he retorted we probably did lol Operative word being probably. When I asked him How could he make it better, " that's what I'm asking you is his response. The one thing that really irritates me in a nursing rehab facility, is when people in charge look at you as if you're gullible enough to believe their Bulls**t, they figure you're senile because you're old to remember. There's no sembalence of respect, their above such mundane sentiments. I then asked him how much is a Barriatric Wheelchair is worth, I know its $400.00 Minimum and said that when I left Encompass, the barriatric wheelchair the male social worker said he would pick up the very next Monday was still at Encompass when I was discharged 9 days later. . That was just before I hung up because he was insisting he did ask me why I wanted to leave. The ONLY reason I went there was because I was told that my Primary and his brother who is my wound care specialist were working there, which they assurred me they don't. I swear, if you hate your family member, send them to Willow Springs, they won't last long there & you can collect on their insurance policy!

Caregiver gets a 10. The company fully offsets that. Find another company!! Sold me on a…read moredementia program, then when it was not profitable enough for them, they discontinued the service and laid off the caregiver. OK, that's business right? This "angelic" company did not notify me that my wife would no longer be part of their program, to allow time to make other arrangements. OK, that's business right? How about the fact that they have still not informed me? I only found out because of the compassion of the caregiver who informed me that she had been laid off. Note compassion of the caregiver employee NOT the "angelic" company. If these folks are "angelic", I hope I never see heaven. A true blemish on the healthcare community. Run as fast as you can. Cherry Hill NJ

If there were negative stars I would click on that Over the past 16 years I have dealt with…read morehospice for my grandmother, my father and my mother. They were all wonderful and caring and accommodating people. But with my uncle, Angelic Health was the absolute worst care anyone who is dying will want to encounter. And the disrespect for the family wishes were absolutely unbelievable. There is definitely Medicare fraud going on here. Their report and my uncle's medical records did not match the Medicare bills and they employ nurses who take over for God and tried to kill my uncle. They were nasty and condescending to the family. And the people at the top have no idea what they are doing or what is going on. Please stay clear of this hospice!! There are definitely better ones in the area.

I was hospitalized without warning After the surgery we were told that we needed wound care that…read moremy wife could not provide. It was Sunday afternoon and we couldn't find anyone to help, until we called Total Hands. Total Hands provided amazing home care as I recovered from surgery. The nurse was dedicated and compassionate. Her flexibility in scheduling made everything stress-free and convenient. I would recommend Total Hands to anyone.

From the owner: "Total Hands Home Care is a affordable home care agency located in Mount Laurel New Jersey and…read moreserving the many counties throughout New Jersey. We offer Skilled Nursing Services, Certified Home Health Aide, Personal Care, Palliative and End of Life Care, live-in care, Specialized Care Direct Care for Individuals with Developmentally disabilities, Stroke Care, Dementia & Alzheimer's, Parkinson's, Respite care, Companionship and Recovery Support for the injured in the state of New Jersey. Please contact us for your free consultation. We are available 24/7 to service you and or your family member."

My family has only been working with Life Force since April 2023, but we have been happily…read moreimpressed and so thankful for all that they have been doing thus far. They have not only been willing to help find solutions to our problems with caring for our mother and her particular medical conditions, they have checked in frequently to get input and feedback as to any concerns, issues or questions we may have. They have been very proactive in their approach and services and it has provided our family such a relief and sense of calm. Communication and coordination of services has been spot-on. Very happy with them!

Our family was very disappointed with the Life Force care provider assigned to my 93 y/o father…read more Her lack of care-giving experience, inability to understand/communicate in English and indifference to my father in general created a situation where we were not comfortable with Dad's safety and after the first 24 hours, did not leave her alone with her. This is the first time we used non-family/friends in a paid care situation. We made the mistake of believing a recommendation and not interviewing the caregiver prior to assignment. Lack of follow-up by Life Force management after a post employment call from Life Force left us viewing this as the $2200.00 lesson on what can go wrong with bringing strangers in your home