Yard irrigation system installed December 2011. Very pleased with bidding process. Received 5 bids…read moreand Upgrade was very competitive. Installation crew arrived promptly, completed the job in 1.5 days. Sod/grass was reused and/or replaced as needed. Follow up questions/inquiries have been pleasant and handled properly. Awesome customer service with office staff & install crew.

In my opinion, I would avoid this company. We chose them because they were the lowest bid, and now…read moredeeply regret our decision. First, we solicited bids last Fall ('16). We had a second baby due on Christmas and were hoping for the project to be complete before the baby came. Upgrade assured us this would not be a problem and promised to have the job finished by December 31, 2016. However, work did not commence until February '17. The project included (in part) installation of raised beds, grading, sod preparation, and formation of an area to install a children's playscape. During the bid process, Upgrade came out to review the backyard and we discussed our general plan. Upgrade recommended that they install a woven fabric weed barrier in the playscape section, to be covered with cedar mulch. Within this section is a gorgeous, one-of-a-kind dogwood. This dogwood serves as the centerpiece of the backyard and is supposed to offer shade for the play area. However, just recently, the dogwood's leaves started turning brown. It is clear that the dogwood is dying. I did some research online and it appears that these woven weed barriers apparently destroy the soil (oxygen depletion, etc.). We had no idea, as we totally relied on the apparent expertise of Upgrade. We are doing all we can to save the tree, but it might be too late. In my opinion, a landscape contractor would (or should) know the damage of a weed barrier installed all around a tree. They did not and it has been awful. At this point, we are not confident that Upgrade would fix this problem. Why? Because there are multiple other problems that were addressed but never fixed (i.e. all talk, no action). We notified Upgrade of these glaring defects and the owner, Chris, came out. Chris confirmed the problems and explained that the project supervisor had committed many errors in the past, committed errors on our job, and had since been terminated by Upgrade. Chris confirmed that the grade work conducted by Upgrade was defective and leading to water running into the garage foundation. He promised to remedy this defect. I called on multiple occasions to see about this issue. Nothing happened. I also notified Chris that Upgrade had transferred a significant amount of clay and rocks from one side of the yard to the other side (as part of building the retaining wall). Upgrade promised to remove this rock and clay (or cover it with proper soil) at a later date so we could lay sod. As part of the bid process, Upgrade gave us a quote for sod installation. However, they never returned any inquiries about performing this part of the job and left part of the yard untenable for sod installation. During his visit, Chris admitted that the soil was unacceptable and promised to fix this defect. Nothing was fixed. We also hired Upgrade to select and install an irrigation system for a series of raised garden beds and turf zones. The nozzles were wrongly installed in the grass/turf section, leading to the water being sprayed over the fence into neighbors yards. The initial garden irrigation lines were woefully insufficient and did not provide adequate coverage for the garden plants. In addition, we also hired Upgrade to install a RainBird control panel. However, the RainBird was not wired and did not function. Chris confirmed and admitted these mistakes and promised to remedy these defects. It took weeks for Upgrade to return, but to their credit, they eventually came back to wire the RainBird, fix the turf nozzles, and attempted to fix the garden irrigation lines. Unfortunately, the garden lines repeatedly disconnected at the connections, leaving the lines to just blast water directly into the air. Bottom line: Upgrade (and owner Chris) were professional enough to come out and see the problems in person. But this took WEEKS and multiple requests. And when they finally came back to repair some of the defects, those repairs fell short. Yes they wired the RainBird, yes they fixed the nozzles, and yes they attempted to fix the garden irrigation. But they failed to remedy the more significant problems (grade, untenable soil). They promised that they would return to remedy the problems. That did not happen. I have zero confidence that any further conversations with Upgrade would result in them fixing the problems that the owner himself admitted and promised to fix. They refused to come fix problems that the owner promised to fix himself - I can't see how this dogwood issue would be any different. Thus, at this point, I simply wanted to convey my experience and opinions and caution potential customers of using this company.

DCILM contracted to replace my front steps, veneer on the landing and associated railing at a cost…read moreof several thousand dollars. The railing replacement went well - unfortunately the masonry work was problematic. Issues included: Failure to keep scheduled appointments with Client; failure to advise Client regarding delays for scheduled appointments, poor subcontractor selection (characterized by their failure to return to finish the original job); failure to supervise subcontractor activities; failure to manage the construction schedule; failure to come to the job site when scheduled and communicated to Client; failure to keep the Client apprised of delays and corrective action; lack of responsiveness to Client inquiries (telephonic or via email); improper selection of materials (brick and mortar); damage to landscaping during construction; failure to correct damaged / buried sprinkler heads post-construction; improper installation of brick with respect to step pitch resulting in water accumulation, algae growth, and creation of a safety hazard; improper installation of brick on facings; improper mortar mixing resulting in fracturing of installed mortar and unacceptable time to "complete" job (over three months). These failings have resulted in a significant safety hazard and are the proximate cause of a subsequent rebuild. The quality of brickwork was / is unacceptable, was recognized as such by the owner and I received repeated assurances that steps would be taken to "make it right". I worked with the owner of DCILM for over a year to address structural, safety and aesthetic issues with the rebuild of my front steps to no avail. As a result, I must now rebuild the previously paid-for project. The overall experience was extremely poor, ranking among the worst contractor performances I have been a party to over 40+ years and 10+ homes. DCILM is competent in general irrigation matters and limited installation of sod. I do not recommend them for services beyond those core competencies based upon my experience and I will not consider using them again for any service.

DCILM recently installed a stone block retaining wall system and new sod to create a usable series…read moreof terraces in our backyard, which was previously an overgrown hill. They did a great job and we now have a tremendous amount more usable space. We are going to ask them back to replace our front yard sod and install an irrigation system. Very hard working and dedicated crew.

Jonathan is very experienced. Knew exactly what we wanted to do. I just had him lay 15 pallets of…read moresod for me. His crew is very professional and willing to go above and beyond to make us happy. He also has top notch equipment t which made the job go really smooth.

I have not tried the landscaping, but I called to get pine straw on Memorial weekend...... He was…read moreove in20 minutes. The pine straw was 25 cents a bail cheaper than Lowes or Home Depot and he delivered at that price. The quality was better than Lowes ...lot less trash and a lot denser. Take a look at his website, too!!!!!!!!!!

I have been a customer of Bennett Landscape for 22 years . The reason I've been with them so long…read moreis their consistently good service and all the people I have had the pleasure of dealing with! Richard Suhoza Dawsonville

Yard is in worse shape after using them. They skimp on service and you will always find weeds…read morealong the edges and far corners. If you have issues and contact them they will offer you additional service to upcharge you. Looks for better service

​If your looking for a roofing company that does exceptional work and advocates for their…read morecustomers, call Edge Roofing and ask for Brock. ​Brock went above and beyond as our sales manager on a very large and complex roof replacement. He helped up manage the insurance process, visiting our house multiple times to accompany insurance inspectors and make sure no detail was missed. He even personally tarpped our roof (at no cost) to prevent leakage or other damage while the insurance paperwork was being finalized. ​The crew was fast, efficient, left a beautiful new roof! They also did an immaculate cleanup afterward. They are certified by Owens Corning so you get extended warranty coverage. Highly recommended!

Edge Roofing was fast reliable and reasonably priced. I am happy with the roof replacement they did…read morefor me. I know it will last a long time. Thank you to Cain for walking us through the entire process.

Needed to repair the roof because the tree grew into the roof. Josh came out gave an estimate and…read morefixed the problem. Would recommend them for your roofing issues.

It's 5:15pm and my daughter is home alone. I get a call from my wife that a car is in the driveway…read more I call my neighbor that was working at home. She had to stop working and went to talk to the roofer that said he had an appointment with me at 5:30. I live by my calendar and I did NOT have an appointment. Some telemarketer gave RRG my address and they were waiting in my driveway while I was at work. The roofer had my phone number, but didn't even call me. I tell him on the phone to email, but he insists on coming back next week. His 1 and only text to me was "Don't waste your time." so I'm passing this on to all the other future customers... Don't waste your time. I have talked to many roofers, and he was second to worst with customer service. I went thru my doorbell cam recordings and found the guy. Why didn't he just call me?! You can see the phone in his hand, and he has my number... Edit: look at the company response. This is their customer service. Maybe they will learn from this experience, call/text the next customer about time of meeting, and treat the customer with respect. I serve my customers, and I respect their time and decisions.

Response to Candace from Exovations: I never received an…read moreoffer to replace the sliding doors with French doors even for an extra fee. Oscar simply told me that it was not possible to change the order. Not sure what you heard on your end, but that's the truth. I would have been open to that. Also, the door I received is not custom, it is a standard size, only the framework around the door is "custom" as is ANY door frame. Here is the language from my contract: "Re-frame the opening to accept a door: 5/0 x 6/8" And from Google: Yes, a 5/0 x 6/8 (60 inches wide by 80 inches tall) is a standard size for Neuma's sliding doors. Neuma offers this specific size as part of its standard offerings, particularly for its Bypass Gliding Doors." So actually, switching my order to French doors would have simply involved extra paperwork. Update: I am lowering my review to one star because Exovations refuses to address the door issue. After a few months it has become apparent that I can't use the heavy glass patio doors they installed. I am disabled and over 65. It is very difficult for me to pull open the heavy door due to a spine injury, and I have tripped on the large threshold. I sent an email to them before installation, stating I needed the door opening to be at least 40" wide to accommodate a wheelchair, and they gave me one that opens to only 22" wide. I recently emailed them to ask that they change out the patio door to French doors, which I wanted in the first place, and they refused. It will now cost me thousands of dollars to have the door replaced.

Evocations made our house repairs a breeze. We needed facia, soffit, siding repairs. John was…read moreincredibly knowledgeable, taking the time during our initial meetings to explain everything thoroughly. He listened to what we wanted, offered practical options, and made sure we were comfortable with each decision. Chris, our project manager, was just as great--easy to work with and always on top of things. The crews that came out were professional, courteous, and left the worksite spotless each day. We were genuinely impressed with the workmanship, attention to detail, and overall quality--from start to finish. Even the dumpster driver went the extra mile by emptying our personal trashcan before hauling the dumpster away. Evocations delivered stand-up work in every sense, and we'll definitely be using them again for future renovations.

The folks at Atlanta Decking & Fence are pros. Their work is top quality, and they are an absolute…read morepleasure to work with. My beautiful screened porch is one of my favorite areas of my house; and my most recent project, a beautifully designed arbor over my garage door, adds architectural interest to a boring side of my house. Many compliments have been received on both projects, and my neighbors continue to ask who did the design and construction. I wouldn't hesitate to recommend Atlanta Decking & Fence to anyone. They are the best!

I can wholeheartedly recommend Atlanta Decking and Fence. Tim came out and listened closely to what…read morewe wanted to do, made great recommendations and was very responsive. It took some time for me to obtain HOA approvals and Tim never pestered me to sign a work order. The service operations team was terrific and helped get all the utilities marked. Fernando and his team built the fence and were very professional and did a spectacular job. They cleaned up each day and we are very happy with our new fence- as are our dogs!