We were just in to get a new phone because my husbands phone broke and we needed a new one asap…read more Blake helped us and also Daisy and they were amazing and so helpful the service they provided was top notch and I would definitely recommend going in there when one of them are working, they made it so easy.

All in all, I was scammed…read more First, they told me that they no longer sell prepaid data plans although I've explicitly mentioned that I'm only going to use the data plan for a temporary stay in the US. This turned out to be false, as my friend's parent who is visiting him in the Bay Area was able to buy an AT&T prepaid data plan during the same period (December 2021). Second, they signed me up to an unlimited postpaid plan which they said costs $65 a month, with no mention of other fees, which I agreed on. My bill comes up to a staggering $130.52, with a bump up from $65 to $75 for the data plan itself and "activation fee" of $30 and "one time charge" of $7.5 that were never mentioned during my sign up process. I am totally disappointed and will never again sign up for an AT&T plan from this outlet.

Gil was fantastic. I was overpaying for my internet with a competitor and it was only $35 here for…read moreinternet since I was a wireless customer. I saved over $100/month.

I needed a new phone and worked with Gilberto. He was very knowledgeable and so pleasant to work…read morewith. I have always had great customer service at this store and drive a little further to bring my business to them. Keep up the great work!

Adam G helped my husband and I this evening and we were so happy with the excellent customer…read moreservice we received. Adam and his coworker were both very helpful and knew exactly what they were doing. Adam saved us money with our current phone situation and made the process so quick and easy. My husband and I live in Crawfordsville but we will be using this AT&T location when needed from now on.

The manager is a real jerk. Do waste your time at this store. Go to the corporate store on 52 and…read morereal. They actually give good service unlike this place.

If I could give zero stars I would traded my old watch in and upgraded the guy took my watch but…read morenever turned in the watch or paper I signed for the trade in he put my paperwork in the bag said it was all there did not know I needed to check or that I was dealing with thieves since this is a 3 rd party store Verizon made it right and is investigating this store who knows how many they've pulled this with I waited 3 months for a bill credit I was never gonna get

We had switched over to AT&T from Verizon and had no service at out home. It was a mess! We were…read morefinally able to return the AT&T phones and get the account number from them after 7 days of my husband not having a phone! I had my old phone due to the great service of Logan at Verizon! He held 2 phones overnight for us and gave ported our numbers back to Verizon the next morning! Excellent service!

Hi everyone pls paitention with the version store, do not use the version, the servers suck., They…read moreare big liars, When you're coming to update or get a new service provider, they're great, but when you have a problem and need help, they will tell you to call customer service. At the same time, when you need to call customer service, if you want to talk about a new contract or an update, they will give you a person who can speak English. If you're trying to talk about your bill or services they let you wait for a long time, and after that, they give you someone who can't even speak English, Does anyone need to check your bill around. Or you need to read before you contract or update your service. Nowadays you have to sign on paper you sign with a little iPad, You can't even read, And they just tell you to sign, I have been with Version for 18 years. I got out of them and was very disappointed, I'm very mad. When I ask the store they can't fix it. Cuz out of their control., Trust me. The first time I wrote reviewed. I don't like to complain, But I just let everyone know just be careful with all of the store versions.

After a HORRIBLE experience here yesterday, we went to Sprint to check out what they had to offer…read more 5 new high-end phones and unlimited data (only got 8 GB from Verizon for a family of 8), we now will be paying over $120/month less before the phones are paid off then the savings will be over $240/month after. What a terrible way to run a business.

Friendly staff. Always helpful. Enjoyable conversation and experience every time. Not to mention…read morefast really fast

This verizon store is the best by far in Lafayette. Don't waste your time going to the corporate…read moreVerizon stores. This affiliate store is ran on commission and employees are highly personable so they do their jobs and do them well. Unlike other Verizon stores in lafayette, you'll be greeted warmly at the door as you walk in instead of being scowled upon and brushed off by corparate employees. Verizon provides the best service in Lafayette so don't let the bad local customer service(at corporate stores) keep you from getting the plan and devices you want.

Oceanna, aka Anna, was wonderful. I had gotten to the store as soon as they opened, waited an hour…read morebefore another employee arrived (Anna). Anna had helped me with switching phone providers and setting up my new phone. After she had arrived to the store, she had quickly gotten to the customers and things were moving much more smoothly, I was out of there 30-40 minutes after she started helping me. I recommend going to Anna for future visits! she's quick and she'll get you the best deals!!

I do not like writing bad reviews but this is a must! Please do not go to this AT&T store! Austin…read morechanged my plans without my consent under the premise I was adding insurance (which he took off without my consent) and kept my old phone on the plan "to save me money". It cost me more money. He is very unethical, lies, and will completely manipulate your account to benefit his commissions. Go to south side Lafayette store - Cellular Express! Thankfully I kept good notes on everything including his bogus quotes in his hand writing which helped the other store fix everything. *if I could select zero stars I would*