Nice location And right on route one.. very close to residential areas .. had been optimum customer…read morefor more than 10 years and went back to return my router after I cancelled my services. It was a smooth process . The lady there was helpful. She took all stuff but optimum charged extra for one of those components not returned . Had to call them and get the issue resolved. .. lots of parking outside . Nice andd spacious inside .. good experience overall. 4 stars .

In my recent dealings with Optimum, I had two very different experiences with customer service on…read morethe phone and with the representative in the Edison, NJ store. 1) PHONE CUSTOMER SERVICE EXPERIENCE - 1/5 stars. This was a very bizarre and unsettling sequence of events. I called to change my Internet and TV to a different package. I was quoted $140 for this specific package, but informed that the price could not be changed until I visited the store and returned my cable boxes to exchange for a streaming box. Seemed simple enough. When I got to the store, I was informed that I also needed to bring my internet router for exchange, because the current one was not compatible with the new package. I drove all the way home, secured my router, and brought it back to the store for exchange. When I called customer service at the store for them to change to the $140 package, I was informed that that was the correct price, but the change would only be made after I installed the devices at home and called them back. I followed these instructions. The streaming device installation went smoothly, but the router I was given was an incorrect router. After hours on the phone with IT and customer service, I was told I would have to go back to the store and get a different router. This was the third time I was heading back to the store in the same day. I went back, got the correct router, and brought it home for installation. After everything seemed perfectly installed, I called customer service to change the price to the previously quoted $140 package. This is when things started to get beyond frustrating. I was told that there was no such package and that there were no notes on my account depicting these discussions. How could this be possible? I had just been in the store with a representative, who heard the $140 quote and quoted me the same in person. Now, after following all of the instructions, visiting the store multiple times, spending hours on the phone, I was being told that this deal no longer existed? I decided to take a break and call Optimum the next day because it was too stressful. The next day, upon calling I continued getting told that the deal did not exist. Very frustrating and unprofessional experience. Felt completely like a bait and switch situation- "do this and you'll get this price" but then you do what is asked, and Optimum doesn't follow through. Horrible!!! 2) IN STORE EXPERIENCE - 5/5 stars. Andres P. at the Edison, NJ store was incredibly welcoming, helpful, and attentive from the start. He calmly guided me through the steps, and when things started to go awry, he told me he could assist speaking to customer service and would have my back. He had plenty of notes documented on my account and confirmed everything I had shared to customer service. Andres really knows how to deal with clients. He is thorough and makes you feel like he really cares. I am 100% sure that if it wasn't for his help, the deal would not have been pushed through. He verified everything and stood by my side on the phone when explaining the situation to customer service. Thank you so much to Andres P. for his dedication!!!

please be aware of the scams there are doing in this place!!!! i went to purchase a new phone. a…read moreassociate named Alex help me. but fail to mention he was adding another line wen i had a 3 line for free in my plan and by adding this 4 line without my knowledge will be costing me more in the long run. but fail to mention it. my plane went up by 30$ but they clime i was saving $ by having 4 lines wen i only use 2 line as my primary!. how am i saving paying 30$ extra every month ? i called customer service and explained the situation and they told me they had a few costumers with this same issue were they told them they were saving but in reality they were adding extra lines without costumers knowledge or permissions and there bills went up 200$

The benefit to visiting the T-Mobile store: face to face interaction with reps. Q is the in-store…read morerep who helped me. He has excellent customer service skills and I appreciate that he pretty much held my hand through the data transfer process. I also very much enjoyed the store's music playlist very much. Dancing while I was being served.

I have an old MacBookPro. I tried everything to get it to work. Was extremely slow and always…read morelocking up. I finally got so fed up and looked for a Mac repair place. I'm so very happy I found Linx8. Very professional. I immediately got a text letting me know they were working on my computer, after my husband dropped it off. I am in love with my computer again. I couldn't be more thankful.

Had a custom sff pc examine and rebuilt order, few weeks ago…read more Initially told me the rebuilt will take about 1-2 business days, which ended up taking more than 5 days just to inform me they finished examining, and hasn't started the building part. I was gone for a vacation so I really didn't mind order taking more than expected, but got pretty disappointed with what was done with my pc. They informed me the price for custom rebuild will he around $150, including the cable managements, parts assembly (I specifically requested for the heatsink installation) None of them were done. No cable managements, heatsink wasn't installed, GPU sustainment and support weren't installed so the GPU was just hanging by one beam, Kept telling me that their technician must have forgotten it, and if I come back the following day everything should be done. When I visited the next day, the heat sink literally fall off as I opened up the pc right in front of them. At that point I was just done with everything, paid the full price(funny enough, custom build for SFF is "supposed to be more expensive" but I guess they charged me the $150 instead) and left. I had a really nice experience with linx8 2 years ago, with their customer service and pc support until this time, hopefully it won't happen again.

Exemplary customer service. The manager and the sales rep were great. Patient, caring and…read morehelpful. Satisfied customer. DP

Will not go into details but agreeing with all the other comments and sentiment here. The employees…read morehere need customer service and cultural diversity equity and inclusion training. They were rude and dismissive. They made me feel guilty being in the store; the two employees made it seem like I was a burden on them. Customer facing service and support should be key to delivering any service or product - the 101 to any business small or large. So disappointed in verizon. I switched to verizon from T-Mobile and now will look into switching back.

Great customer service and trust worthy person. Came to buy a sim for my grand father also…read moresuggested the pros and cons about the mobile data and roaming. And even cross with the ultra tech Supp for hassle free travel abroad.

Miniso is bright and inviting from the parking lot. It just kind of lures your kids inside. I…read morethought whatever let's browse but was quickly impressed by the prices and selection. First they have a Disney section and adorable items so if you're going to Disney this should be a first stop. Second, the goggles and sunglasses we did buy are great quality and have been used all summer without issue. They have a loyalty program which is free to sign up. Last, my daughter was there to spend her own money and the cashier was so patient with her counting her bills and coins. Highly recommend for the whole family.

Hello, Grand Opening! It officially opened today, and my goodness, talk about all the adorable…read morethings you can find under one roof! They have Sanrio, Snoopy, Minions, all plush and Blind Box mini figurines. Their anime store selections are off the charts! You will get lost in here, perusing each aisle to avoid missing anything. I couldn't resist purchasing some gifts for my little honey dews. They will love their plushy toys, and one of them is obsessed with the Crayon Shin-Chan. They also have quite a selection of skincare and makeup. I would say they offer more on makeup than skincare. I would have liked to see more on their skincare, but this is their grand opening, so we will have to see if more things are coming in. The salespeople are ready to help you with anything you need. I started holding too many things in my hands, and poof, one of the salespeople handed me a basket. Huge thanks! I was surprised they also carry clothing and accessories. While I did not need any tops or sweatshirts or sunglasses, I did score a bucket hat. One can never have too many hats, as I'm trying to avoid the sun. I also secure some travel-sized bottles perfect for my travels. They also had neck pillows for the plane ride. Lest I forget to mention, they have a vast array of snacks, which my partner in crime is always finding when I'm meandering around. Next thing I knew, as I was checking out, he came running over and handed me a huge selection of Asian crisps. I made him wait so long, you better believe I purchased them.