Very helpful and honest!! They gave me the option to fix but also informed me that it wouldn't get…read moreme the results that I wanted.

I recently purchased a new router and couldn't seem to connect my wireless printer. The info in the…read moremanual wasn't helpful so I went online to the printer company and after hours of following all the written suggestions, I began a chat with someone who wasn't helpful in the least giving me links that circled back to where I'd started. Eventually he said there was something wrong with the router. I called my internet provider from whom I received the router and was told there was nothing wrong with it. Frustrated beyond my personal tolerance level (yelling at the dog for wanting to go out), I called Complete Computer. I was given two simple, common sense suggestions for me to try. The second one worked. Should have called Complete Computer first. I would have eliminated all those stress-filled hours.

Could not ask for better service! I had taken my Lenovo Yoga to best buy and they were unable to…read morefix my issue- my screen kept flickering black, was overall slow and to the point of being unable to use it. Best buy stated that it is "just an issue seen with this type of computer". I took it to H&S and he shared that he would take a look at it. He communicated well throughout the process and asked permission before doing anything or making any changes. He tinkered with it and thought he fixed it, and asked to hold on to it for a day to make sure. He also was able to reinstall drivers best buy deleted and charged me $100 for. Fifty bucks later and I have a working and fast computer! Great experience from the very start!

Brought an old laptop in that no one between Mentor and Erie wanted to or claimed they could fix…read more Two days later Randy had it diagnosed, fixed and back to 100% at a very reasonable cost. Taking him another newer "old" laptop the kids had used to clear all the cookies, viruses, junk programs/games and other malware tomorrow

A thank you to Cheryl on West 38th in Erie for all the help she has and continues to provide. I…read moreworked with Shelly over the years when she was the manager and Cheryl has been just as great.

I've gone to Shawnee Optical for several years, and the eye and contacts exams are always top…read morenotch, but the last time I went, about 2 yrs ago, They ripped me off. I got my usual exams and they asked me what insurance I had, and told them I have Medicare. They asked for my card and submitted a claim online and then told me I had to pay $98.00 which is the normal price. I paid, and a couple months later, I get a bill from them, wanting another $98.00, saying my Medicare claim was denied for payment. I couldn't figure why, but paid it online. Then I thought about it and took that bill and my original receipt up to them and told them what happened. They would not refund me the extra $98.00 which I shouldn't have paid the second time. I will never go back to them. I was told they were bought out by a bigger company, and they don't care about the customer, just the money.

After going Once to this location I learned, You MUST have a reservation!!…read more Super busy but they move fast of you know what you are there for.

Place is always packed, trying to troubleshoot the horrible services and bad billing practices…read morecompany offers. Get you setup with real nice deal, once you realize a year later, they have been charging you almost double. Erie needs another cable provider to promote healthy competition.

Well... I'm extremely disappointed. Many weeks ago I called asking if they'd accept my out of state…read moreinsurance. I wasn't going to make an appointment if they didn't... They lady was unhelpful on the phone but after taking my insurance information they confirmed they accepted it. Only to show up for the appointment... fill out all the paperwork to find that they don't actually accept my insurance. I called for a reason, I didn't want to waste their time or mine. Glad to know they didn't care to actually check the first time. Don't waste your time....

Well, after looking at my Rx and letting me know that at l least my "vision didn't get any worse…read morewhich would be a tragedy", he said, the AM proceeded to call my insurance co and rather loudly share my name and personal details with the whole store. Not super professional, and I'd say in breach of confidentiality. Yikes. Liked the frames though.

Kaity was so helpful and accommodating! Boost has such a large selection of phones and accessories…read moreand she helped me pick the best ones for my budget. Awesome experience and i'll definitely come here again! Thanks, Kaity!!

We went here about a month ago to find a plain band for my fiance to wear during our engagement. It…read moreis sort of an odd thing for a man to also want to wear an engagement ring, so I thought we might encounter some chuckles or remarks like we have before, but the people at Kay's were very professional. A younger guy helped us, I can't remember his name, but he was WONDERFUL! He listened carefully to everything we wanted and took our price range seriously. He helped us look at things only within the price range we could afford, and since we didn't have a whole ton of money to spare I really appreciated that, and it definitely earned my business in the future because I know I can feel comfortable coming here.