This company is great! They're quick and easy to work with…read more I'm currently attending school nearby at the airforce base and dropped my phone one day on a tile floor. The incident left my phone unusable in any way and I went into panic mode because most of my schooling is done online and updates are generated every hour from my instructors/leaders/peers and so I was stressing out a bit. Sadly they do not have access on base so their "drive to you" option did not work for me when trying to get an appointment online through their website. I had to get a friend to drive me down there. For those of you that want to use that service, it will be a $30 down payment and that WON'T be counted towards your actual bill to fix your electronic device, but pays for their convenience of travel to you. Anyways, when I arrived I explained what happened and the associate that helped me (Caleb) did not hesitate to take on the task. He was pretty confident in being able to fix the problem by today and that gave me a strong sense of relief. He gave me an estimated 3hrs of work to fix my phone and before you know it, he was actually done in half the time. I didn't wander off too far so I was able to come back to the shop in 5 mins. I was excited to be presented with my phone looking like it was brand new, right out of the box. I played around with the screen and buttons as he generated my bill and it worked just as I expected! I was so happy. My device is a Samsung Galaxy S10 Plus and I was told it would be pricey to fix but I didn't flinch at the price because a brand new phone would have cost a ton more than what they charged for just a new screen. I paid around $280 for the service. After that, I promised to be more careful with my phone and actually bought a glass screen protector to avoid this ever happening again. Regardless, I highly recommend this company and would go back to them with all my device problems. Thank you so much for being so awesome! -Candice

My laptop was randomly shutting down and not really holding a charge. I had called and was told…read morethat it was likely a battery issue. It was suggested that a new battery would solve the problem. I had good experiences with the techs and my laptop works great now. The girl handling check-in made things a bit confusing.