I have had Mediacom for well over 15 years and I love them. Sure I've had some outages from time to…read moretime but that's to be expected with a huge cable network. Any time I've had installations or service the technicians have be quick and professional. Now I would like to see my bill a little lower but this is the real world and nothing is going down in cost. Thanks Mediacom, from a very satisfied customer.

I have had nothing but problems with consistency in my internet service. They are my only high…read morespeed internet option in the area I live. I have had them since I moved here. I have the 1gig service but the for the first year of having them I called multiple times telling them I wasn't getting the 1gig Service I was paying for. I am very busy with my job and cannot afford to miss work to have a tech out over and over. Finally one of the days a tech came out he decided to do more checks than the previous techs and the new tech found that my mediacom router was set to the lowest service option. He corrected the issue. Since then my service speed is fine except when my service drops randomly. I have had techs out off and on and finally they ran all new lines but still same problems. The last time a tech was out he recommended get a new router but it was the end of his day and he had used up all the routers he had on his truck that day. Since I am busy I haven't had a chance to go to the local office and get it swapped out as he recommended. Also after all this I have never gotten anything to make up for all the problems but a 1 month discounted bill. Not even a free month.