No service with this carrier within the White Mountains and Whiteriver area. So frustrating, no…read moresignal and unable to use the service without connecting to Wi-Fi. I've called Verizon numerous time with no offer of a resolution or even a discount. I do not recommend this carrier.

I needed to switch my new iPad to my plan, as I traded mine in at the Apple store. Went in about…read more11:30am on Sunday and there was one employee working and a line of four behind the lady he was helping. Let's just say this poor guy and store needs help. However, he was helping a lady transfer a phone and doing small talk with her while things were transferring over. By this point 3-4 people have come and gone from the store, but understanding he was the only one working I was patient. 45 minutes later he hasn't moved on to help someone else, still talking small talk between he and the customer while the transfer from phone to phone is happening, more people are coming and going, and decided after almost an hour, I will just see if I can call customer support to activate my new device. This store needs help, and if you can't hire more people need to train on helping multiple customers at a time.

Their employee " Tanner" and their supervisor "Justien" showed complete Laziness and a serious…read morelack of responsibility to resolve the problem ans issue of a USB charging cable that happened on 1-18-25. Their customer service sucks ass for many years now. I would NOT recommend Cellular One to anyone.

Yesterday on 25 of march , employee called security on a person weve been looking for months , if…read morehis phone was on we would have found my older brother!!! He has visual impairment.. and thee bytch was working on Saturday at the flg mall will be hearing from me .. she needs to quit dressing like a whore

Updated review Have…read morevisited this place multiple times due to convenience of location. The staff is pleasant and there seems to be enough of them that the line isn't ever out the door. While their selection is limited, they put the effort forward to get whatever merchandise you may need. Will continue to visit this establishment

Shannon was very knowledgeable and took care of my problem…read more She was very nice and is an asset to Verizon. 5 Stars any day anytime.

We went to this location to replace our outdated phones. Worked with Bryan, the area manager. Then…read morehe turned us over to Kasey Miller! Am I ever glad! Bryan was very helpful, but Kasey went above and beyond for us. She did almost everything for us! I even had a problem a week later setting up a warranty on our protective glass. I called her not knowing she was on vacation, and she quickly answered back with complete instructions. We have a closer location, but we will go back to this location because Bryan and Kasey are THE BEST!!!