This is place sucks!!! Over changer and service was horrible!! Sucks sucks sucks!!!! stay away…read morefrom this crap place!!!

I had a GREAT experience at iPhixation's Tempe location. (McClintock and 60)…read more Ashley was super helpful. I had an iPhone 5 screen replaced. When I left, the phone was still having issues. Upon my return, Ashley immediately worked on the phone personally, and replaced the battery for half price since the first repair didn't fix all of the problems. Everything about my fix/transaction was prompt, professional, friendly, and met all expectations. I'll be returning to iPhixation for future phone/computer repair issues. Thanks!

We went in on 10/28/25 to trade in our 2 iphone12s and pick up out 2 iohone 17 max pro. They never…read moreturned paperwork in crediting us for the trade ins. I have called a general number and they send messages for this business to call me back. I have never had a returned call. My husband has terminal cancer and I don't have the time or energy to go to town, wait for service, etc. and can't leave him alone. It was either an honest mistake or I was scammed. I am starting to believe the 2nd choice is true I don't recommend this business

Stopped in today to ask some questions about the Iphone 16 I purchased from this location last…read moreweek. Have seldom experienced the level of sheer disrespect from the tech. He looked absolutely bored to death as he answered my questions. I felt he treated me as if I am stupid and incompetent. I won't be doing business in the future at this location.

No service with this carrier within the White Mountains and Whiteriver area. So frustrating, no…read moresignal and unable to use the service without connecting to Wi-Fi. I've called Verizon numerous time with no offer of a resolution or even a discount. I do not recommend this carrier.

I needed to switch my new iPad to my plan, as I traded mine in at the Apple store. Went in about…read more11:30am on Sunday and there was one employee working and a line of four behind the lady he was helping. Let's just say this poor guy and store needs help. However, he was helping a lady transfer a phone and doing small talk with her while things were transferring over. By this point 3-4 people have come and gone from the store, but understanding he was the only one working I was patient. 45 minutes later he hasn't moved on to help someone else, still talking small talk between he and the customer while the transfer from phone to phone is happening, more people are coming and going, and decided after almost an hour, I will just see if I can call customer support to activate my new device. This store needs help, and if you can't hire more people need to train on helping multiple customers at a time.

Lied to me. Promised id have service where I work and how from my kids. Showed me towers...I get…read morenone. Pretty crappy because I paid a good amount to start with them.

From the owner: Welcome to the #CricketNation. Wireless that gives you Something to Smile About! #STSA.read more

The store seems to be under new management and my experience was excellent.. came in with a service…read moreissue and Anthony was very personable and the other agent in the store was very polite and kind with his customer. I recommend re visiting this store and give them a try.

the term service must be a foreign language to the hear people. I went in and waited as the agent…read morewas working with a customer. as I waited another agent came in and gave no hint of caring about me, I was the only other customer in n the store. she then proceeded to interact with the first group. if she had said" I'll be with you as soon as I help here " I would have been good. but to ignore a waiting customer is just rude. I will never be back Dave Smith

I really like Verizon. They have a good selection of products and the service as well as the…read moreemployees are awesome. The prices are very affordable too. The store is clean and organized. I definitely recommend this store.

45 minutes waiting to buy a screen protector. I will never comeback to this store again. I left…read moreafter 45 minutes because there was no end in sight. I'll use Amazon from now on. Stores that rely on service should provide service or go out of business forever

We spent way more time here than we should have, because their system was giving the worker a very…read morehard time as we were trying to check out, but she was extremely patient with the situation and after some time we finallyyyyy got our hotspot and were out the door. Sorry to anyone else we held up in the process! Thanks Jocelyn, and sorry to you, too!!

I could rate this Verizon location a zero if I had to. Went there today in Winslow and keep in…read moremind I am coming from 2 hours out of town. So today on 09/02/2022 I went to this Verizon location to have them checkout my phone to fix the SIM card/cellular data, but the lady in the front desk told me she can't do anything about it unless I call customer service, SMH while last year I had the same issue with my old phone and a previous worker at this same location suggested I get a new SIM card to resolve the problem, which it did resolve the issue. People working here have no experience, go else where! The lady today was no help, she couldn't even at least suggest restarting my cellular data or even look at the phone to see what is really wrong with it.

Son was in a reck, broke his phone, went in to see what to do, next thing, they said we were in an…read moreold plan, that they don't have this anymore, they made everything sound wonderful and even the WiFi, I had said no on the WiFi, we got talked into, 30 days to return it, I sent 3 family members in to take the WiFi back, 7 days left to return, when I went in, then we got the " we can't take back returns, you have to call Verizon at 611" 1 guy said he couldn't take it back because of management wasn't there, but he could even come to the house to help, they wanted us to run out of the 30 days, so we would have to keep it, this office is a bunch of crooks. I will never go back, I would rather do everything over the phone and I will from here on out , you go in, you better be aware of their little scams.

Came through a few times and their service was above and beyond…read more Always walked out with a quality product. Good vibes y'all!!