Like the phone message said, I made an appointment for curbside, but showed up 30 minutes early and…read morewent inside. Justin greeted me, and asked me a few questions. When he started to work on the phone I excused myself and went out to the car. Then he came out, and we chatted about the phone. He fixed the problem, and did a few more things for me. He was friendly and patient. The store was clean and neat. When a customer came to the door a salesperson opened it and started to help the customer.

Every time I deal with the management at this location it is terrible customer service. I think I…read morefinally learned my lesson and will never go to this location again. Do yourself a favor and use the Maumee Verizon store. The manager in BG is lazy and could not be bothered to get up off of his stool to come and assist his sales person. Instead he talked across the room and then sat on his stool and pointed me towards the door. Awful experience

I'm supposed to have good service everywhere and my service sucks butt. I do not recommend T-Mobileread more

This store has changed staff and management numerous times over the years. It is like playing…read moreRussian Roulette to know exactly what you are getting when you walk in. I went in this past week to have them set up two new phones for me as I thought it would just be an easy process and it would be done correctly. What I anticipated to be an hour visit turned into three hours and my phones were completely messed up upon leaving. I can't even begin to describe everything which was done incorrectly, however, I left with a phone that would work, but was not assigned my proper number. I had no data transferred and no way to know how to correctly do that. After another hour of trying to figure everything out on my own I ended up having to go to another T Mobile store in the next town over to have it confirmed by the staff at that store that the first store really messed things up with the phones. The new store had to spend over an hour trying to fix the mess from the original store. While I was in the first store I found out the manager had only been in the store for two weeks, and she was unable to find anyone to work for her so she had her 19 year old son working for her. I would have had no problem at all with any of this if either one of them had proper training on how to work on phones--this was not the case. I don't know if I blame the manager and her workers or the owners of the store for not having properly trained employees. I would advise anyone who is doing anything other than just window shopping or paying a bill to take the time to go to another T Mobile store where the employees have the knowledge to do things correctly. I will not be going back to this location.

We absolutely LOVE our new range that we bought at Frank's Sales in Bowling Green, Ohio! We…read morepicked out and paid for the range on February 1st, and it was delivered just a few days later. The sales representative was so helpful. He taught me how to use a ceramic top cover. I am used to a coil top range. 60+ years old, and i am still learning! The delivery guys were here 20 minutes early. The process of the removal of the old stove to the installation of the new one was flawless. They took the time to get it perfectly level! They even went over the different settings. If you need a new appliance, please give Frank Sales in Bowling Green, Ohio, a look. It's MUCH better than any box store. Personal service!

I went to Frank sales for a brand new washer, to have in my apartment. I spoke with the salesman…read moreand explained I needed the washer hooked up to my kitchen faucet. He did not find it a problem. However, he wanted to confirm whether it could be hooked up that way. An older blond lady with glasses said it could not be hooked up to the kitchen sink. It was not a portable washer, and therefore was not possible. She kept arguing this fact and kept persisting. I explained that I had previous hooked up a washer to another lady's sink at the ivywood apartments. I sent had to hook up my own washer as well. You can see the order for me to hook up my washer on the bill of sale. Neither the person at ivywood apartments, nor myself had any sort of problems with the washer. One last thing, the washer actually has a "cold tap " setting on it. You can see that in a picture posted.