Lorna was exceptionally thorough and informative. She was efficient and helpful to be sure that our…read moretax return was accurate. We really enjoyed working with her and look forward to seeing her again next year.

Lorna has taken care of us when our previous tax person passed away leaving his (and our) records…read morelocked away. She handled our business and personal taxes in a very professional manner. I know it had to be a very difficult task rebuilding the data. She has us as a customer as long a she is in business!

HR Block Bulverde Office: Phillip Colton, senior tax analyst - retired Air Force Military…read moreinvestigative analyst - did an incredibly exceptional job! He is responsive, friendly, cheerful, has a passion for crunching numbers and being thorough and efficient. Truly gave us not only peace of mind, but lifted our tax burdens and made the very complex grueling process easier - when he took over the preparation and filing. He is a keeper! Worth every penny for the top quality service. He can work online, in office or over the phone. Very accommodating too!

Patti Davis is the best!! She assisted me on an issue with my mother's return that was done at…read moreanother H&R Block location in another state. She came in on her day off to pull down the return for me. Definitely a great office.

They have been our accountant for 10+ years. Very knowledgeable, easy to work with and attentive.read more

If you want slow service and uninformed advice, these are your folks. I had to send them the…read morecurrent IRS regulations to show them what I was inquiring about regarding residential energy credits (federal tax credits). I had to show them that they were still in effect, as they told me they had expired. I had a LOT more questions about those but figured if they did not know they were in effect, they would be poor answers. I gave them my taxes, all totaled into a tax organizer, to complete in mid-February, and they submitted an "Extension to File Taxes" in April without telling me. Communication? Phone? Email? Since I have never sent my taxes in after April 15th, I was pretty upset. They explained that they only did this to folks that were getting a refund, but if you owed taxes, they got 'em done by April 15. After I complained, one of the lead guys told me that I likely did not want to claim some of the expenses I had, as it could flag the IRS. That would have been nice to know before April 15. Communication? Phone? Email? Guess what? When I omitted those expenses, I OWE the IRS over $400. And these folks charged me over $300 for this "service", no price breaks for bad customer service. Unknown if I will have to pay a penalty for late filing, too.... Find another firm, I am looking for a decent tax adviser/service again now.

These folks do great work! John King is a professional that knows his stuff. I would recommend…read moreanyone who has more complex tax matters to call John! He came through for me and did a fantastic job.

Amazing professional place with fantastic customer attention and service! I highly recommend for…read moreany tax preparation needs!

Great CPA. We have been using him for years. Really works hard for is clients. Thanks, Roger!read more

Run! Very expensive and they don't do anything! I have six companies and four of the six were…read morecompletely demolished after Roger Ray handled them. He never gives me deductions, when clearly I deserve deductions and have all the proof. Mr. Ray is very demeaning of women, which really irritates me. I'm looking for a new C.P.A. currently. If you don't like wasting your time or wasting your money, RUN in the opposite direction!

I was assisted by Mel Martinez, and he was incredibly helpful throughout the entire process. He…read moremade sure I was well informed every step of the way regarding my loan options and explained everything clearly. He maintained open communication and consistently checked to make sure I didn't have any questions, comments, or concerns that needed to be addressed. I've been banking with Broadway Bank for over 10 years, and they have always been welcoming, responsive to feedback, and genuinely willing to help with anything that comes up. Great customer service and another positive experience.

Less than favorable remarks about my experience trying to open a checking/savings account online,…read morebut our in person visit far exceeded our expectations! Samantha was excellent and was apologetic regarding our online experience. Have been a member of RBFCU for at least 25 years, buying/selling houses and cars and never have I had such a personal experience. Melcher, Branch Manager left his office for a personal introduction and also explained some of the services Broadway Bank offers. Looking forward to our future relationship with them. During this Covid time remember an appointment is best prior to visit.