I've been a patient for approximately three years. I moved here from a large city where I had…read moreexcellent medical care and access to anything necessary. I was concerned about finding reputable medical care which led me to look into Duke related practices. I have been very happy with Kernodle Elon and in particular with Danielle Carter. She has managed to pick up where my old doctor left off and makes me feel comfortable and well cared for. Her knowledge is impressive, she responds quickly to messages/emails and her nurse is very kind. I would highly recommend.

The doctors at this location are truly wonderful, but the staff are disappointingly rude. They…read moreroutinely yell at their clients, and their general demeanor can be extremely gruff. Unfortunately, because of this, the behavior of the front-office and intake/reception staff hurts this medical practice's appearance of professionalism.

I have been going here for several years now and I have to say that I have never been to a doctor's…read moreoffice that treated me like they do. I have always been completely helped with my health issues. Heather in particular has always listened to me and addressed any concerns and helped me with everything that I need. They have always been very thorough with my medical needs and helped me through everything. The office is very nice and clean and a comfortable atmosphere and the staff have been helpful with scheduling and promptly handle all the referrals as needed. I would recommend this office for anyone who wants to have a doctor's office that actually listens to you and genuinely care about helping you....

I was in today with my Mom for a sick visit with Heather Boscia, NP. Not was my Mom impressed (as…read moreusual), but me the critic was blown away. Heather is AWESOME!! She was informative, patient, and reassuring. Heather is truly an ASSET to this practice!! Heather is a Blessing!!

A friend of mine recommended this clinic and specifically Dr Polite a couple of years ago. Lucky…read morefor me, he was accepting new patients and now I'm an established patient. Relatively healthy over here so I just get to see him for my physics exams. Staff and doctor are friendly and very helpful. I think the parking deck was closed today (free valet parking available) but other than that parking is not an issue. Communication and customer service is good. They get my results back in a timely manner. Also, I take advantage of the patient portal to look at my medical history. And needless to say, another good experience today. Dr Polite takes his time to discuss my health and make recommendations (ie more physical activity), and he has a great sense of humor. Building a friendly rapport w medical providers is imperative when trusting someone w your health. Next visit until fall 2024!

Dr. Varadarajan literally walked out when I got emotional…read more....... My rheumatologist referred me to this practice to pursue weight loss drugs that have helped her other rheumatoid arthritis patients with severe inflammation and pain issues. My initial appointment here was in October with Dr Varadarajan (aka Dr. V). I spent most of the time filling out papers. I explained my situation and she told me I'd have to have a physical and it would be January when I could get that appointment. Between Oct and Jan, I got worse, developed a rash, gained a whopping 12 more pounds and became depressed. At the appointment in January I was presented with the same paperwork to fill out. When I told them I had just done it all in October, the staff member snapped that "October was last year". Again I filled it out and when Dr. V came in, it was like she never heard of me, which I understand in a way, but don't you read about who you are about to see? I explained all over again what my issues were and she asked me if I have a rheumatologist. I was shocked as I knew my rheumatologist had sent her messages on my behalf and test results. I showed her my rash, which she said was probably an allergy. The entire time, Dr. V went on and on about referring me to other Eagle services at other locations and tearfully I finally said "when can we talk about what I want to talk about? I want to talk about my pain and serious need for weight management". She told me "this is your physical appointment, if you want to talk about other things, you need to make another appointment." With me in tears, she just walked right out of the room and didn't come back. I booked the quickest next appointment I could get two weeks later. After a couple of days, staff member called and told me I had bad LDL and low vitamin D from the blood test at my physical and they were calling in a D prescription. When the next appointment rolled around I was presented again with paperwork to fill out and Dr. V again had no idea who I was or what I wanted. She never discussed what to do about low vitamin D, check on my rash or discuss my high cholesterol. She told me to exercise. I was very upset and told her people with rheumatoid arthritis can't just jump on a treadmill and weight loss drugs, prescribed FIRST, successfully get their mobility back in many cases so that they can begin exercise. Dr. V. told me I needed to go to a weight loss management clinic which again is an Eagle Physicians business. Dr. V did finally write the prescription I so desperately wanted, but my insurance declined it, stating my test results didn't indicate I have diabetes. Who ever said I had that? Did Dr. V's office not communicate the real reason? The next week, I got a call from Dr. V's office that I owed extra money for my January appointment for talking about arthritis, weight loss and depression!!!!!!! I disputed it, saying if that were true, why did Dr. V make me schedule another appointment to discuss it? They re-evaluated the bill and later informed me I owed it because I got help for low vitamin D!!!! I find this all to be an outrageous failure of reaching out to a doctor for serious help on the advisement of another doctor and being used to generate multiple appointments and referrals for maximum money from me. Oh, and that rash turned out to be psoriasis. Whatever positive reviews about this doctor must be from her family members. Dr. Varadarajan has the least empathy of any doctor I have ever met in my almost 60 years of life. She doesn't prep for appointments and has an agenda of sending her patients to other Eagle Physicians offices. I have canceled all appointments with Eagle Physicians due to this. I no longer trust that this isn't their business model.

I have been a client at OFMG since 2014--11 years. As a complicated patient due to my medical…read morehistory, I am a challenge. The 3 Primary Physicians I have seen have been excellent, truly advocating for their patients. I have experienced all the PAs, nurses, lab tech, and admin staff. This is an excellent group.

Since Dr Mullen has come to this practice the level of care, consideration and desire to find your…read moremedical issue and find a solution has raised tenfold. He is a breath of fresh air! Thorough and he LISTENS! He has no preconceived ideas before he gets the whole picture. Our whole family sees him. The staff is great too! Nurses and front office ... and love the ability to get bloodwork done while there.